Compaq Presario X6000 Battery Issue

jheidel · 12-26-2006, 03:37 PM

Hi,
I am having a problem with my Compaq Presario X6000 CTO notebook. Here is a list of events which have elapsed over the past month.
-My Computer's battery remains stuck at 25% and will not charge
-I purchase a new battery
-I put it in, windows indicates it is at 0% and charging
-I wait several hours
-I discharge the battery
-The computer now will not run off the battery or charge it

It is also important to note that my battery light constantly flashes which indicates that the system is trying to detect the battery as I understand it.

My Computer Stats:
Battery: 14.4v 6.6ah
OS: Windows XP
Brand: Compaq
Model: Presario X6000 CTO

I have tried the following troubleshooting methods with no success:
-flashing bios
-booting windows and taking out and putting in the battery
-uninstalling windows APCI power management in the device manager

I would appreciate any help that anyone could offer me.

Sincerely,
Jeff Heidel

**Joefireline** · 12-27-2006, 04:10 AM

Hello and welcome to TSF,
try cleaning the contacts on the laptop, the part where the battery meats the laptop. Often dust and dirt can get stuck here, meaning the laptop cannot get the information out of the battery.

jheidel · 12-27-2006, 01:14 PM

Joseph,
Thank you for your speedy reply. I tried cleaning the terminals, however my problem still remains. I would appreciate any more suggestions that you, or anyone else, would have to offer.

-Jeff

12-26-2006, 03:37 PM	#1 (permalink)
jheidel Registered User Join Date: Dec 2006 Posts: 2 OS: Windows XP	Compaq Presario X6000 Battery Issue Hi, I am having a problem with my Compaq Presario X6000 CTO notebook. Here is a list of events which have elapsed over the past month. -My Computer's battery remains stuck at 25% and will not charge -I purchase a new battery -I put it in, windows indicates it is at 0% and charging -I wait several hours -I discharge the battery -The computer now will not run off the battery or charge it It is also important to note that my battery light constantly flashes which indicates that the system is trying to detect the battery as I understand it. My Computer Stats: Battery: 14.4v 6.6ah OS: Windows XP Brand: Compaq Model: Presario X6000 CTO I have tried the following troubleshooting methods with no success: -flashing bios -booting windows and taking out and putting in the battery -uninstalling windows APCI power management in the device manager I would appreciate any help that anyone could offer me. Sincerely, Jeff Heidel Last edited by jheidel; 12-26-2006 at 03:39 PM.

12-27-2006, 04:10 AM	#2 (permalink)
Joefireline Enthusiastic TSFer~Joseph Join Date: Apr 2006 Location: Portishead (Bristol) England Posts: 5,313 OS: XP Pro SP2(Desktop) / XP Home SP2(laptop) My System	Hello and welcome to TSF, try cleaning the contacts on the laptop, the part where the battery meats the laptop. Often dust and dirt can get stuck here, meaning the laptop cannot get the information out of the battery. __________________ - Joseph LAPTOP: Acer Aspire 5512WMLi (Specification) OPTIMIZE XP BEFORE POSTING HJT LOG - POST HJT LOG >>HERE<< If TSF has helped you, please help TSF: Please DONATE

12-27-2006, 01:14 PM	#3 (permalink)
jheidel Registered User Join Date: Dec 2006 Posts: 2 OS: Windows XP	Joseph, Thank you for your speedy reply. I tried cleaning the terminals, however my problem still remains. I would appreciate any more suggestions that you, or anyone else, would have to offer. -Jeff