monkeybill89

Hi guys,
i have a medion microstar mid 2020, got it off ebay, put a new hard drive and new memory in, powered it up, it sits on the inintial loading screen with 'intel inside' logo and 'F2 system config' and will go no further, cannot press F2 or do anything else. The battery wont hold charge and i have to use it with external power supply. put my win xp disk in hoping it would boot and nothing happens, everything wizzes and wurs but still sits ther
any help please????

laboye

Welcome to TSF. Try removing some of that RAM you put in. If it starts up, you have an instant solution . If not, there's other hardware issues. Was the machine reported to be working in the eBay auction?

monkeybill89

thanks for the welcome. nope tried that, if i remove the ramm i put in it wont turn on, with either the old one in or the new one, comes up with te screen with intel inside and f2 system config.
was said to be faulty, he said went to turn it on one day at this screen came up. could it be a connection to the hard drive in some way??? as its not even trying to boot, although you can here the hard drive spinning???

laboye

Hmm. Try pressing keys like Esc, Tab, or Spacebar. This sometimes exits the splash screen so you can see what's happening in the background. You can also try resetting your CMOS by pulling the battery or shorting the appropriate contacts. Alternatively, pull the battery and power cord and hold the power button for a good 30 seconds. Plug it back in and see if that works.

TheMatt

I would try to reset the CMOS. Unplug the laptop, and remove the batterty for 1/2 an hour.

Also, if you can get into the BIOS, try disabling the quiet boot feature.

monkeybill89

tried those, stil no luck, dont know if i reset the cmos corectly though, where is it likely to be or what am i looking for???
cheers for your help so far

TheMatt

Just unplug the laptop power cord. That should be simple. Then, remove the battery. If you don't know where is, look in the manual. If you didn't get it when you bought it, try contacting the seller. Removing the battery completely for 30 mins is how to reset the CMOS.

laboye

On many laptops, the holding of the power button forces the capacitor to drain, hence clearing the CMOS.

monkeybill89

nope still same screen, would it matter if the battery doesnt hold charge??? cos if i put the battery on with the power in the amins, its says that its charging, but remove the power from main and it wont turn on, make a difference???? or something else?

monkeybill89

take it you guys have given up on me?? lol

if you can think of anything else would be appreciated

TheMatt

It doesn't matter if the battery doesn't hold a charge, there might be just enough power to keep the settings stored in the CMOS and the capacitors charged. If you have tried both of the suggestions given to reset the CMOS, look at the next paragraph.

The next thing I would check for is leaking capacitors. In a laptop, they are smaller (less tall) than in a desktop. You probably won't be able to inspect all of them, but if you do see any, then that is probably the problem, and you would have to get a new motherboard, and it would probably be easier to just get a new laptop.

monkeybill89

ahhh fair enough. bugger!!
cheers for your help guys!!!

TheMatt

You're welcome.

wizardsfan

This is prolby a stupid question but are you shore the laptop keyboard even works

monkeybill89

yeah had the keyboard off and prodded the bubble wher the f2 button would be but still no luck,
good thinkig though