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Old 10-18-2006, 01:18 AM   #1 (permalink)
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Problem with memory?

Hello,

I am currently using a Sony laptop with Windows XP SP2. I normally use it for surfing the web and checking my emails.

Lately, a small icon has been popping up saying that I am running out of memory and need to shut down some programs. The problem is I am not running any programs apart from a few open windows connected to the internet.

What happens is that when I start to browse and surf, it will work fine and then the page get hanged and the cursor jerks (doesn't move smoothly). Then all the opened browsers/windows just shut down by itself. When I click on Window Explorer again to access the internet, it works fine until the same thing happens again.

I did a check disk on MS-DOS and also on start-up and there were no errors. I also did disk clean-up often but problem still exist. Is there a possibility that the files did not get erased even with disk clean-up and that is the reason why it is affecting my memory or something? I don't have a lot of programs in my hard-disk and there's still plenty of space left.

A final option is to reformat the harddisk but this will take time and I have to reinstall all my softwares again. Is there a way to fix this without having to do the final option? Please help. Thank you.
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Old 10-18-2006, 01:24 AM   #2 (permalink)
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G'Day genchan, and Welcome to TSF!

Before you go taking drastic measures like reformatting, there are a few possible solutions that we can try, but we will need alittle more information...

1. Do have an anti-virus program installed? If so, what one is it?

2. When was the last time that you updated it, and ran a full system scan?

Answer these two questions; then we can proceed.
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Old 10-18-2006, 04:40 AM   #3 (permalink)
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Thank you. Glad to be here.

I used to install Norton Internet Security and used it for probably half a year but have deleted it a month ago. I have not done a system scan since then.

Please help. Thank you.
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Old 10-18-2006, 08:11 AM   #4 (permalink)
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Let's make sure you are malware free.
http://www.techsupportforum.com/showthread.php?t=15968
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