Problem with my laptop

peej502 · 10-12-2006, 03:07 PM

I have an alienware laptop and recently, when i start it up there are lines running through the screen. There is another problem too, when windows almost gets to the login screen, the computer crashes and reboots itself. Please help, I don't know what to do! I am running windows xp home edition xp1.

~~OMGmissinglink~~ · 10-12-2006, 03:47 PM

Welcome to TSF

if the laptop is still under warrenty take it to them to fix.

peej502 · 10-12-2006, 03:49 PM

well, its not, i called them and they couldnt help me.

~~OMGmissinglink~~ · 10-12-2006, 04:03 PM

You should take the laptop to them and get it fixed because if you try yourself your more than likely to cause other damage to the unit.

peej502 · 10-12-2006, 04:06 PM

I thought it was a hard drive error or something or maybe the monitor isnt connected right, what to do you think?

**hwm54112** · 10-12-2006, 10:38 PM

Try starting it in safe mode-Tap F8 repeatedly after turning it on-when you get to the safe mode menu-there should be an advanced startup option to "disable automatic restart"

Instead of rebooting, the computer will stop and hopefully generate an error message.

Also try starting it in safe mode (not the advanced option as indicated above)

If you make any progress, try connecting to an external monitor or tv output
to see if it's the video card, drivers or display and post back

peej502 · 10-13-2006, 04:29 PM

the error is UNMOUNTABLE_BOOT_VOLUME so if you can help me that'd be great.

**hwm54112** · 10-13-2006, 07:04 PM

You should run chkdsk /r.

Either from safe mode if possible or recovery console if you have an xp install cd to correct any errors on the drive.

If that doesn't do it, then run the command "fixboot" from recovery console-to fix the boot.ini file

10-12-2006, 03:07 PM	#1 (permalink)
peej502 Registered User Join Date: Oct 2006 Posts: 4 OS: Win Xp	Problem with my laptop I have an alienware laptop and recently, when i start it up there are lines running through the screen. There is another problem too, when windows almost gets to the login screen, the computer crashes and reboots itself. Please help, I don't know what to do! I am running windows xp home edition xp1.

10-12-2006, 03:47 PM	#2 (permalink)
~~OMGmissinglink~~ Troubled Join Date: Sep 2006 Posts: 1,535 OS: XP Pro sp2 My System	Welcome to TSF if the laptop is still under warrenty take it to them to fix.

10-12-2006, 03:49 PM	#3 (permalink)
peej502 Registered User Join Date: Oct 2006 Posts: 4 OS: Win Xp	well, its not, i called them and they couldnt help me.

10-12-2006, 04:03 PM	#4 (permalink)
~~OMGmissinglink~~ Troubled Join Date: Sep 2006 Posts: 1,535 OS: XP Pro sp2 My System	You should take the laptop to them and get it fixed because if you try yourself your more than likely to cause other damage to the unit.

10-12-2006, 04:06 PM	#5 (permalink)
peej502 Registered User Join Date: Oct 2006 Posts: 4 OS: Win Xp	I thought it was a hard drive error or something or maybe the monitor isnt connected right, what to do you think?

10-12-2006, 10:38 PM	#6 (permalink)
hwm54112 TSF Enthusiast Join Date: Oct 2005 Posts: 2,233 OS: WINXP	Try starting it in safe mode-Tap F8 repeatedly after turning it on-when you get to the safe mode menu-there should be an advanced startup option to "disable automatic restart" Instead of rebooting, the computer will stop and hopefully generate an error message. Also try starting it in safe mode (not the advanced option as indicated above) If you make any progress, try connecting to an external monitor or tv output to see if it's the video card, drivers or display and post back

10-13-2006, 04:29 PM	#7 (permalink)
peej502 Registered User Join Date: Oct 2006 Posts: 4 OS: Win Xp	the error is UNMOUNTABLE_BOOT_VOLUME so if you can help me that'd be great.

10-13-2006, 07:04 PM	#8 (permalink)
hwm54112 TSF Enthusiast Join Date: Oct 2005 Posts: 2,233 OS: WINXP	You should run chkdsk /r. Either from safe mode if possible or recovery console if you have an xp install cd to correct any errors on the drive. If that doesn't do it, then run the command "fixboot" from recovery console-to fix the boot.ini file