Disk eject problems

jtbleek · 06-18-2006, 09:59 AM

I have a Dell Inspiron 5160 laptop with Windows XP. Just recently out of the blue the drive stop ejecting. The button on the drive nor the selecting "eject" from right-clicking the drive works. However, the manual eject button does work. Thank you if anyone can help me.

**TheMatt** · 06-18-2006, 11:39 AM

What kind of drive is it? Does it only do this with certain kinds of optical media? Also, does ti always do this or does it sometimes do this? And does it work before you boot into windows?

Try updating the driver. Reinstall the old one first, then go to dells website, you should be able to get it there.

jtbleek · 06-19-2006, 01:28 PM

The drive is a Sony DVD+-RW DW-D56A. Another question I had was it appears that I have either lost the disk with the drivers on it or never had one. SO, if I uninstall the driver can I use the one I dl'ed off of the Dell site to reinstall with? And if yes, how do I go about doing that? Thanks.

**laboye** · 06-19-2006, 05:24 PM

Since you can detect it in My Computer, it is still active and this is not a driver issue. I think it is a mechanical issue. My best guess would be the servo to electrically release the holding mechanism has broken. For more details:

1. Does the drive's light blink/Does the drive work when you insert a CD after the manual eject?
2. Is the device user replaceable? (ie. swappable drive)

Pressing the button would have nothing to do with a driver, as it is a command to activate the servo. In Linux however, the CD will not eject until it is unmounted or ejected via software. Windows does not exhibit this behavior

jtbleek · 06-19-2006, 06:24 PM

The light does blink when you hit the eject button and a CD will work when it is placed in manually. Also I can take the drive out.

**laboye** · 06-19-2006, 06:30 PM

Your problem is the servo. It has somehow fried. I doubt it can be easily fixed. Purchase a new one from Impact Computers. What Brand and Model is your laptop; I will find the parts for you. If not, www.impactcomputers is the URL for them...

jtbleek · 06-19-2006, 06:48 PM

Thanks alot, the more I look at the problem the more I think you are right. When I hit the button it starts to work (makes a whizzing sound), but then stops abruptly and the blinking stops. Thanks again and If you could get me a part number it would be greatly appreciated.

**laboye** · 06-19-2006, 06:53 PM

Well, drives themselves often are hard to disassemble and use many proprietary parts that are hard, if not impossible to find. Give me you PC's information and I will post a link to Impact's parts list, if you like.

jtbleek · 06-19-2006, 07:08 PM

Dell Inspiron 5160 with a Sony DVD+-RW DW-D56A drive. Also, I'm not completely computer illiterate, but what is a servo exactly. Thanks.

**laboye** · 06-19-2006, 07:19 PM

A servo is a small piece of electronic equiptment that responds to a signal. When they do receive that signal, they move. In this case, the servo pushes the eject mechanism, which basically does the job of manual eject. If it is broken, it will not be pressing the mechanism, ergo not ejecting electronically.

Impact has your DVD Burner, but it is costly.
http://www.impactcomputers.com/t3013.html
There are other drives like CD-ROM, DVD-ROM, CD-RW/DVD-ROM, and DVD+RW drives. The DVD+/-RW is the most expensive.

Those are here:
http://www.impactcomputers.com/dellp...s-storage.html

kraut724 · 10-13-2007, 06:08 AM

this is a funny post. not really but i bought a drive off ebay and it doesnt eject either.

first the seller sent me the totally wrong drive then the right one doesnt eject. it does work playing discs though. if thats any consilation

06-18-2006, 09:59 AM	#1 (permalink)
jtbleek Registered User Join Date: Apr 2005 Posts: 51 OS: Vista Home Premium	Disk eject problems I have a Dell Inspiron 5160 laptop with Windows XP. Just recently out of the blue the drive stop ejecting. The button on the drive nor the selecting "eject" from right-clicking the drive works. However, the manual eject button does work. Thank you if anyone can help me.

06-18-2006, 11:39 AM	#2 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,702 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	What kind of drive is it? Does it only do this with certain kinds of optical media? Also, does ti always do this or does it sometimes do this? And does it work before you boot into windows? Try updating the driver. Reinstall the old one first, then go to dells website, you should be able to get it there. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

06-19-2006, 06:48 PM	#7 (permalink)
jtbleek Registered User Join Date: Apr 2005 Posts: 51 OS: Vista Home Premium	Thanks alot, the more I look at the problem the more I think you are right. When I hit the button it starts to work (makes a whizzing sound), but then stops abruptly and the blinking stops. Thanks again and If you could get me a part number it would be greatly appreciated. Last edited by jtbleek; 06-19-2006 at 06:52 PM.

10-13-2007, 06:08 AM	#11 (permalink)
kraut724 Registered User Join Date: Oct 2007 Location: kutztown,pa Posts: 9 OS: xp	Re: Disk eject problems this is a funny post. not really but i bought a drive off ebay and it doesnt eject either. first the seller sent me the totally wrong drive then the right one doesnt eject. it does work playing discs though. if thats any consilation

06-19-2006, 01:28 PM	#3 (permalink)
jtbleek Registered User Join Date: Apr 2005 Posts: 51 OS: Vista Home Premium	The drive is a Sony DVD+-RW DW-D56A. Another question I had was it appears that I have either lost the disk with the drivers on it or never had one. SO, if I uninstall the driver can I use the one I dl'ed off of the Dell site to reinstall with? And if yes, how do I go about doing that? Thanks.

06-19-2006, 05:24 PM	#4 (permalink)
laboye TSF Enthusiast Join Date: Apr 2006 Location: Hollywood, FL Posts: 1,246 OS: Windows xp Pro/Vista Beta 2/Ubuntu 6.06 LTS My System	Since you can detect it in My Computer, it is still active and this is not a driver issue. I think it is a mechanical issue. My best guess would be the servo to electrically release the holding mechanism has broken. For more details: 1. Does the drive's light blink/Does the drive work when you insert a CD after the manual eject? 2. Is the device user replaceable? (ie. swappable drive) Pressing the button would have nothing to do with a driver, as it is a command to activate the servo. In Linux however, the CD will not eject until it is unmounted or ejected via software. Windows does not exhibit this behavior

06-19-2006, 06:24 PM	#5 (permalink)
jtbleek Registered User Join Date: Apr 2005 Posts: 51 OS: Vista Home Premium	The light does blink when you hit the eject button and a CD will work when it is placed in manually. Also I can take the drive out.

06-19-2006, 06:30 PM	#6 (permalink)
laboye TSF Enthusiast Join Date: Apr 2006 Location: Hollywood, FL Posts: 1,246 OS: Windows xp Pro/Vista Beta 2/Ubuntu 6.06 LTS My System	Your problem is the servo. It has somehow fried. I doubt it can be easily fixed. Purchase a new one from Impact Computers. What Brand and Model is your laptop; I will find the parts for you. If not, www.impactcomputers is the URL for them...

06-19-2006, 06:53 PM	#8 (permalink)
laboye TSF Enthusiast Join Date: Apr 2006 Location: Hollywood, FL Posts: 1,246 OS: Windows xp Pro/Vista Beta 2/Ubuntu 6.06 LTS My System	Well, drives themselves often are hard to disassemble and use many proprietary parts that are hard, if not impossible to find. Give me you PC's information and I will post a link to Impact's parts list, if you like.

06-19-2006, 07:08 PM	#9 (permalink)
jtbleek Registered User Join Date: Apr 2005 Posts: 51 OS: Vista Home Premium	Dell Inspiron 5160 with a Sony DVD+-RW DW-D56A drive. Also, I'm not completely computer illiterate, but what is a servo exactly. Thanks.

06-19-2006, 07:19 PM	#10 (permalink)
laboye TSF Enthusiast Join Date: Apr 2006 Location: Hollywood, FL Posts: 1,246 OS: Windows xp Pro/Vista Beta 2/Ubuntu 6.06 LTS My System	A servo is a small piece of electronic equiptment that responds to a signal. When they do receive that signal, they move. In this case, the servo pushes the eject mechanism, which basically does the job of manual eject. If it is broken, it will not be pressing the mechanism, ergo not ejecting electronically. Impact has your DVD Burner, but it is costly. http://www.impactcomputers.com/t3013.html There are other drives like CD-ROM, DVD-ROM, CD-RW/DVD-ROM, and DVD+RW drives. The DVD+/-RW is the most expensive. Those are here: http://www.impactcomputers.com/dellp...s-storage.html