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Hard Drive Support Support Forum for hard drives; Western Digital, Seagate, Maxtor, Toshiba

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Old 03-15-2006, 11:19 PM   #1 (permalink)
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Multiple external HD problems

I just bought a new Samsung 250 GB hard drive and bought a USB enclosure. After installing the hard drive into the enclosure, I plugged it in, and Windows recognized it. However, for some reason, I can't seem to find the hard drive anywhere, in My Computer or Windows Explorer.

I tried going to Disk Management and I found the hard drive, which is called "Disk 2" in this case. I also see that the space is unallocated and that there is only 31.49 GB available!! When I clicked on Partition, it says that the maximum space available is only that much. How do I get the rest of that space?

Please help. Thanks
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Old 03-16-2006, 08:31 AM   #2 (permalink)
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Sounds like it might be a jumper configuration problem on the hard drive.
Check the manual for the drive on the manufactures web site.
See if there is a drive compatability jumper on the drive that is
limiting it to 32GB.
Make sure the jumper on the back is set to the master position.
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Old 03-16-2006, 09:37 AM   #3 (permalink)
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greetings

run the disk utility that came with the hard drive to format it.

what does your device manager show? click on show hidden devices in view.. in the top tool bar...are there any yellow conflict alerts showing up?

in regards to the jumper.. setting it on master isn't written in stone, try cable select or remove the jumper completely. sometimes its trial and error with external hard drives.

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Old 03-16-2006, 08:31 PM   #4 (permalink)
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Thank you for replying.

The jumper was set on slave so I moved it to master and found that it read the correct number of GB. For actually getting the CPU to recognize it, I just formatted it using Disk Management.
I am able to use it like an external now.

Thanks again.
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