External hard drive

kidam12 · 08-08-2005, 02:00 PM

hello,

I just bought a new venus ds3 external HDD enclosure. It tells me that only Win 98SE needs to install the USB 2.0 driver, so i didnt install anything. It tells me to just powerup the external hard drive and plug in the USB. I did this and my computer did not react to it. I went to the manual and it told me to just got to right click on MY Compter, go down to manage, than go to disk management and the case would be there. well, Its not there.

I have WinXP = ]

Ashler · 08-08-2005, 02:19 PM

The USB 2.0 driver for Windows XP is inculded in the service packs. The drivers were not automatically included because when first shipped, there were too many USB devices that were not tested. You can download the USB driver from Microsoft.com

kidam12 · 08-08-2005, 06:23 PM

still nothing = [

**linderman** · 08-08-2005, 06:30 PM

I would install service pack 2

http://www.microsoft.com/technet/pro.../winxpsp2.mspx

kidam12 · 08-08-2005, 06:47 PM

i did that too = [

im not sure if i installed sp1 yet tho, can u gimme the link for that? i tried installing it but i think i installed something else. i did install sp2 tho...is it possible to install sp2 without sp1?

I think i installed both and still nothing

kidam12 · 08-08-2005, 06:57 PM

does it matter if i have it on slave? wat should i have it on?

~~whodat~~ · 08-08-2005, 07:02 PM

try it on master, cable select and if all else fails, with no jumper at all....post back

kidam12 · 08-08-2005, 10:37 PM

taking out the jumper did the trick ty

~~whodat~~ · 08-09-2005, 05:26 AM

congrats on your fix

08-08-2005, 02:00 PM	#1 (permalink)
kidam12 Registered User Join Date: Aug 2005 Posts: 104 OS: XP	External hard drive hello, I just bought a new venus ds3 external HDD enclosure. It tells me that only Win 98SE needs to install the USB 2.0 driver, so i didnt install anything. It tells me to just powerup the external hard drive and plug in the USB. I did this and my computer did not react to it. I went to the manual and it told me to just got to right click on MY Compter, go down to manage, than go to disk management and the case would be there. well, Its not there. I have WinXP = ]

08-08-2005, 06:30 PM	#4 (permalink)
linderman Moderator, Hardware Team Join Date: May 2005 Posts: 20,437 OS: win 2000 pro / Win XP pro My System	I would install service pack 2 http://www.microsoft.com/technet/pro.../winxpsp2.mspx __________________ I still know nothing and I respect that fact, striving to improve and, along the way, help anyone that comes from the place that I used to be! Power Supply Selection LEARN TO BACK-UP YOUR DATA FREE & EASY YouTube - Runtime Software DriveImage XML tutorial Last edited by linderman; 08-08-2005 at 06:32 PM.

08-08-2005, 02:19 PM	#2 (permalink)
Ashler Registered User Join Date: May 2005 Location: Memphis, TN Posts: 128 OS: XP Pro	The USB 2.0 driver for Windows XP is inculded in the service packs. The drivers were not automatically included because when first shipped, there were too many USB devices that were not tested. You can download the USB driver from Microsoft.com

08-08-2005, 06:23 PM	#3 (permalink)
kidam12 Registered User Join Date: Aug 2005 Posts: 104 OS: XP	still nothing = [

08-08-2005, 06:47 PM	#5 (permalink)
kidam12 Registered User Join Date: Aug 2005 Posts: 104 OS: XP	i did that too = [ im not sure if i installed sp1 yet tho, can u gimme the link for that? i tried installing it but i think i installed something else. i did install sp2 tho...is it possible to install sp2 without sp1? I think i installed both and still nothing

08-08-2005, 06:57 PM	#6 (permalink)
kidam12 Registered User Join Date: Aug 2005 Posts: 104 OS: XP	does it matter if i have it on slave? wat should i have it on?

08-08-2005, 07:02 PM	#7 (permalink)
~~whodat~~ Register user Join Date: Mar 2005 Posts: 5,931 OS: XP	try it on master, cable select and if all else fails, with no jumper at all....post back

08-08-2005, 10:37 PM	#8 (permalink)
kidam12 Registered User Join Date: Aug 2005 Posts: 104 OS: XP	taking out the jumper did the trick ty

08-09-2005, 05:26 AM	#9 (permalink)
~~whodat~~ Register user Join Date: Mar 2005 Posts: 5,931 OS: XP	congrats on your fix