problem with a maxtor diamond max plus 9

spoot-smeg · 06-18-2005, 11:08 AM

I bought this hard drive about 2-3 days ago and now it isn't working i belevie that someting was dislodged in the hard drive as it is no longer spinning also every so oftern there is an unusual noise made by it. It can't be read by the computer anymore it was in an external case but the case still seems to be working fine.
I dont think it can be fixed but i thouight i should check here first. (mostly because if i take it back and it still works it will cost me money

)

edit
here is the wierd noise it makes
hard drive noise
it makes the noise near end of recording

**Terrister** · 06-18-2005, 11:13 AM

If you go to the Maxtor web site you should be able to download software to test this drive.

spoot-smeg · 06-18-2005, 02:32 PM

the software from maxtor couldn't see the drive either

**Terrister** · 06-18-2005, 06:07 PM

In this case, I think it is safe to return it.

spoot-smeg · 06-19-2005, 04:01 AM

okay thanks for the help

**johnwill** · 06-19-2005, 01:47 PM

There is an on-line RMA procedure for Maxtor, so I'd visit their site and apply for the RMA that way.

06-18-2005, 11:08 AM	#1 (permalink)
spoot-smeg Registered User Join Date: Jun 2005 Posts: 13 OS: XP	problem with a maxtor diamond max plus 9 I bought this hard drive about 2-3 days ago and now it isn't working i belevie that someting was dislodged in the hard drive as it is no longer spinning also every so oftern there is an unusual noise made by it. It can't be read by the computer anymore it was in an external case but the case still seems to be working fine. I dont think it can be fixed but i thouight i should check here first. (mostly because if i take it back and it still works it will cost me money ) edit here is the wierd noise it makes hard drive noise it makes the noise near end of recording Last edited by spoot-smeg; 06-18-2005 at 11:21 AM.

06-18-2005, 11:13 AM	#2 (permalink)
Terrister Moderator Hardware Forum Join Date: Apr 2005 Location: West Georgia, USA Posts: 7,098 OS: Xp	If you go to the Maxtor web site you should be able to download software to test this drive. __________________

06-18-2005, 06:07 PM	#4 (permalink)
Terrister Moderator Hardware Forum Join Date: Apr 2005 Location: West Georgia, USA Posts: 7,098 OS: Xp	In this case, I think it is safe to return it. __________________

06-19-2005, 01:47 PM	#6 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,685 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	There is an on-line RMA procedure for Maxtor, so I'd visit their site and apply for the RMA that way. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

06-18-2005, 02:32 PM	#3 (permalink)
spoot-smeg Registered User Join Date: Jun 2005 Posts: 13 OS: XP	the software from maxtor couldn't see the drive either

06-19-2005, 04:01 AM	#5 (permalink)
spoot-smeg Registered User Join Date: Jun 2005 Posts: 13 OS: XP	okay thanks for the help