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Hard Drive Support Support Forum for hard drives; Western Digital, Seagate, Maxtor, Toshiba

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Old 11-04-2009, 06:07 PM   #1 (permalink)
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Concerning SMART info on new Samsung 1TB

I've just bought and installed a 1TB Samsung HD103UJ.

It works fine and I spent a few hours transferring around 450GB worth of data to it. At some point in this copy, my resident SMART reporting app "HDD Health" suddenly pops up with a critical temperature warning on the hard drive. I didn't take note of the actual temperature, but I did immediately stop all operations and shut the PC down.

Since then, I've completed the copy process and everything is running sweet. However, I've noticed that the SMART health status of the new harddrive is only being reported as "Good" (76%) as opposed to the "Excellent" (100%) that my older Western Digital drive is reported as in HDD Health.

I've attached 2 pictures that show exactly what HDD Health shows. I'm wondering if there were alot of read/write problems when the hard drive over heated and that these have been remembered by SMART? If so, is it possible to reset the flags and start from scratch?

Alternatively, maybe there had been some lasting damage and hence the condition of the hard drive has been compromised for good?

If anyone has any thoughts I'd be delighted to hear them.

Cheers,
Stuart.
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File Type: jpg HDD Health 1 new.JPG (69.3 KB, 0 views)
File Type: jpg HDD Health 2 new.JPG (84.3 KB, 1 views)
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Old 11-04-2009, 06:34 PM   #2 (permalink)
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Re: Concerning SMART info on new Samsung 1TB

The drive is remembering the temp issues. Smart does not reset any values. It is possible to reset SMART values but require special hardware. The critical fields look fine. I would be a bit concerned about making sure the drive is adequately ventilated - reoccuring heat issues WILL cause drive damage.
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