New Hard Drive with Gateway Recovery Disk

macext · 11-03-2009, 08:12 AM

HI,

I have Gateway GM5424 and the old hard drive is fried. I bought a new hard drive WD CAviar Blue WDK3200KSRTL. I have the gateway recovery disk (ordered from gateway) and the Dat Lifeguard disk that came with the HD.

I run the recovery disk, it loads windows, reboots?, and then freezes after about 10 seconds, I'm assumin it wants to start the install, but can't do it.

I run it in safe mode when it gets to the reboo this time and it freezes at disk.sys. IT always freezes there.

The HD is shown in the Bios. I have turned off networking, have disabled sata and changed it to legacy in the HD area, etc, but nothing works.

If I powered on w/o any disk in the cd/dvd . I receive a "Missing Operating system", if that makes any difference.

I can se the HD if I hook it up externally to a differnet computer.

Any ideas?

I can post more info later.

**raptor_pa** · 11-03-2009, 02:18 PM

How is the disk reported in BIOS setup?

macext · 11-03-2009, 07:33 PM

Under Advanced -> Drive configuration : detected SATA Device : WDC WD32000AAKS-009LA.

I have , above that:

ATA/IDE mode: NAtive
Configure SATA as RAID: RAID
SMART: Disable

I have changed the RAID in the past to AHCI one abd IDE once. Then changed the ATA/IDE to Legacy.

I now see thta I kee p passing right over the text SATA HD info available under RAID environment (Press Ctrl-I durig post). SO I 'll take alook at that rigth now

macext · 11-03-2009, 07:44 PM

Well, I don't know why the default is RAID can't get any info with ctrl-I,

**raptor_pa** · 11-04-2009, 08:46 PM

I just wanted to clarify you tried it with ATA/IDE set to legacy and the Configure Sata as set to IDE at the same time.

macext · 11-04-2009, 09:16 PM

yes I tried that a couple of times. I'll do it again though, nothing else to do.

macext · 11-08-2009, 09:14 AM

I tried it again , same problem . Set to IDE and Legacy. Can I slipstream driver swith a revovery disk ? Would that help?

11-03-2009, 08:12 AM	#1 (permalink)
macext Registered User Join Date: Nov 2009 Posts: 5 OS: vista	New Hard Drive with Gateway Recovery Disk HI, I have Gateway GM5424 and the old hard drive is fried. I bought a new hard drive WD CAviar Blue WDK3200KSRTL. I have the gateway recovery disk (ordered from gateway) and the Dat Lifeguard disk that came with the HD. I run the recovery disk, it loads windows, reboots?, and then freezes after about 10 seconds, I'm assumin it wants to start the install, but can't do it. I run it in safe mode when it gets to the reboo this time and it freezes at disk.sys. IT always freezes there. The HD is shown in the Bios. I have turned off networking, have disabled sata and changed it to legacy in the HD area, etc, but nothing works. If I powered on w/o any disk in the cd/dvd . I receive a "Missing Operating system", if that makes any difference. I can se the HD if I hook it up externally to a differnet computer. Any ideas? I can post more info later.

11-03-2009, 02:18 PM	#2 (permalink)
raptor_pa Mod Hardware Team Join Date: Dec 2008 Location: Central PA Posts: 4,933 OS: XP	Re: New Hard Drive with Gateway Recovery Disk How is the disk reported in BIOS setup? __________________

11-03-2009, 07:33 PM	#3 (permalink)
macext Registered User Join Date: Nov 2009 Posts: 5 OS: vista	Re: New Hard Drive with Gateway Recovery Disk Under Advanced -> Drive configuration : detected SATA Device : WDC WD32000AAKS-009LA. I have , above that: ATA/IDE mode: NAtive Configure SATA as RAID: RAID SMART: Disable I have changed the RAID in the past to AHCI one abd IDE once. Then changed the ATA/IDE to Legacy. I now see thta I kee p passing right over the text SATA HD info available under RAID environment (Press Ctrl-I durig post). SO I 'll take alook at that rigth now

11-03-2009, 07:44 PM	#4 (permalink)
macext Registered User Join Date: Nov 2009 Posts: 5 OS: vista	Re: New Hard Drive with Gateway Recovery Disk Well, I don't know why the default is RAID can't get any info with ctrl-I,

11-04-2009, 08:46 PM	#5 (permalink)
raptor_pa Mod Hardware Team Join Date: Dec 2008 Location: Central PA Posts: 4,933 OS: XP	Re: New Hard Drive with Gateway Recovery Disk I just wanted to clarify you tried it with ATA/IDE set to legacy and the Configure Sata as set to IDE at the same time. __________________

11-04-2009, 09:16 PM	#6 (permalink)
macext Registered User Join Date: Nov 2009 Posts: 5 OS: vista	Re: New Hard Drive with Gateway Recovery Disk yes I tried that a couple of times. I'll do it again though, nothing else to do.

11-08-2009, 09:14 AM	#7 (permalink)
macext Registered User Join Date: Nov 2009 Posts: 5 OS: vista	Re: New Hard Drive with Gateway Recovery Disk I tried it again , same problem . Set to IDE and Legacy. Can I slipstream driver swith a revovery disk ? Would that help?