Blue Screen of Death

beatlesusan · 11-02-2009, 06:59 PM

It seems my old laptop has the Unmountable Boot Volume error. I tried to do a recovery with the disc, but the odd thing is that the f: drive comes up. It says everything is swell but it still has the blue screen. I just don't know what to do now. Help?

IT-Tech · 11-04-2009, 06:45 PM

Hello!

I'm sorry to hear that you are having problems with your system.

Could you please provide your full system specifications?

What type of laptop is it?

Are you running Windows VISTA on it as it shows under your OS in your profile?

Could you please describe the contents of your blue screen? Any codes or messages displayed?

Thank you very much!

beatlesusan · 11-04-2009, 09:13 PM

Thanks for responding. I ended up, at the advice of an IT friend, reinstalling Windows XP instead of repairing. (It's my old computer. A Dell Inspiron E1505 laptop that runs on Vista). And it works...Windows does. I was able to reinstall Office. But I can't seem to find my wireless now. It has the capability but its not found under internet options.

IT-Tech · 11-05-2009, 02:43 PM

Hi and you are very welcome.

Let's check and see if you have all of the drivers installed.

Click on START
Right click on MY COMPUTER
Left click on PROPERTIES
Select DEVICE MANAGER
Click on CONTINUE to allow permissions

In the DEVICE MANAGER do you see anything that has a ?, X, or !.

If you do not see any of those, please expand the NETWORK ADAPTERS portion and provide what is listed there.

Thank you!

beatlesusan · 11-07-2009, 06:08 PM

Thanks for the response. There is no device manager.

**grimx133** · 11-07-2009, 07:47 PM

When you right click on "my computer" click "manage" then you can select device manager in the left pane.

beatlesusan · 11-09-2009, 01:25 PM

Great thanks!
"Other Devices" its nothing but ? and everything under it has ?

beatlesusan · 11-09-2009, 01:29 PM

I should clarify. Everything under the Other devices area.

Base System Device (three times)
Ethernet Controller
Network Controller
PCI Device (x2)
SM Bus Controller
Video Controller
Video Controller (VGA Compatible)

**grimx133** · 11-09-2009, 02:26 PM

You need to install the drivers after reinstalling xp. Here's a link to dell's support page
for the E1505.
http://support.dell.com/support/down...&catid=&impid=

As soon as the OS is installed, the chipset driver is the very first thing you should
install.

beatlesusan · 11-09-2009, 03:02 PM

Oh...hmmm...could I download it from the site to my new computer, save it to a disk, and load it on my old computer? Because I thought I downloaded the drivers but apparently not the right ones maybe :(

IT-Tech · 11-09-2009, 06:56 PM

Hi and thanks for the update.

Yes, you can download them to your new computer and put them on some type of media to transfer them to the one you are working on.

Thanks!

11-02-2009, 06:59 PM	#1 (permalink)
beatlesusan Registered User Join Date: Jun 2009 Posts: 11 OS: Vista	Blue Screen of Death It seems my old laptop has the Unmountable Boot Volume error. I tried to do a recovery with the disc, but the odd thing is that the f: drive comes up. It says everything is swell but it still has the blue screen. I just don't know what to do now. Help?

11-04-2009, 06:45 PM	#2 (permalink)
IT-Tech Tech Hardware Team Join Date: Oct 2009 Location: Indiana Posts: 267 OS: All Microsoft Operating Systems My System	Re: Blue Screen of Death Hello! I'm sorry to hear that you are having problems with your system. Could you please provide your full system specifications? What type of laptop is it? Are you running Windows VISTA on it as it shows under your OS in your profile? Could you please describe the contents of your blue screen? Any codes or messages displayed? Thank you very much! __________________ - I remove all threads from my subscription after 4 days if they become stagnate. If you post in a stagnate thread and still need my help, please send me a PM so I can pick it back up.

11-04-2009, 09:13 PM	#3 (permalink)
beatlesusan Registered User Join Date: Jun 2009 Posts: 11 OS: Vista	Re: Blue Screen of Death Thanks for responding. I ended up, at the advice of an IT friend, reinstalling Windows XP instead of repairing. (It's my old computer. A Dell Inspiron E1505 laptop that runs on Vista). And it works...Windows does. I was able to reinstall Office. But I can't seem to find my wireless now. It has the capability but its not found under internet options.

11-05-2009, 02:43 PM	#4 (permalink)
IT-Tech Tech Hardware Team Join Date: Oct 2009 Location: Indiana Posts: 267 OS: All Microsoft Operating Systems My System	Re: Blue Screen of Death Hi and you are very welcome. Let's check and see if you have all of the drivers installed. Click on START Right click on MY COMPUTER Left click on PROPERTIES Select DEVICE MANAGER Click on CONTINUE to allow permissions In the DEVICE MANAGER do you see anything that has a ?, X, or !. If you do not see any of those, please expand the NETWORK ADAPTERS portion and provide what is listed there. Thank you! __________________ - I remove all threads from my subscription after 4 days if they become stagnate. If you post in a stagnate thread and still need my help, please send me a PM so I can pick it back up.

11-07-2009, 06:08 PM	#5 (permalink)
beatlesusan Registered User Join Date: Jun 2009 Posts: 11 OS: Vista	Re: Blue Screen of Death Thanks for the response. There is no device manager.

11-07-2009, 07:47 PM	#6 (permalink)
grimx133 Mentor Hardware Team Join Date: Jan 2008 Location: Canada eh Posts: 3,144 OS: xp mce sp2, xp pro sp2, windows 7 beta My System	Re: Blue Screen of Death When you right click on "my computer" click "manage" then you can select device manager in the left pane. __________________

11-09-2009, 01:25 PM	#7 (permalink)
beatlesusan Registered User Join Date: Jun 2009 Posts: 11 OS: Vista	Re: Blue Screen of Death Great thanks! "Other Devices" its nothing but ? and everything under it has ?

11-09-2009, 01:29 PM	#8 (permalink)
beatlesusan Registered User Join Date: Jun 2009 Posts: 11 OS: Vista	Re: Blue Screen of Death I should clarify. Everything under the Other devices area. Base System Device (three times) Ethernet Controller Network Controller PCI Device (x2) SM Bus Controller Video Controller Video Controller (VGA Compatible)

11-09-2009, 02:26 PM	#9 (permalink)
grimx133 Mentor Hardware Team Join Date: Jan 2008 Location: Canada eh Posts: 3,144 OS: xp mce sp2, xp pro sp2, windows 7 beta My System	Re: Blue Screen of Death You need to install the drivers after reinstalling xp. Here's a link to dell's support page for the E1505. http://support.dell.com/support/down...&catid=&impid= As soon as the OS is installed, the chipset driver is the very first thing you should install. __________________

11-09-2009, 03:02 PM	#10 (permalink)
beatlesusan Registered User Join Date: Jun 2009 Posts: 11 OS: Vista	Re: Blue Screen of Death Oh...hmmm...could I download it from the site to my new computer, save it to a disk, and load it on my old computer? Because I thought I downloaded the drivers but apparently not the right ones maybe :(

11-09-2009, 06:56 PM	#11 (permalink)
IT-Tech Tech Hardware Team Join Date: Oct 2009 Location: Indiana Posts: 267 OS: All Microsoft Operating Systems My System	Re: Blue Screen of Death Hi and thanks for the update. Yes, you can download them to your new computer and put them on some type of media to transfer them to the one you are working on. Thanks! __________________ - I remove all threads from my subscription after 4 days if they become stagnate. If you post in a stagnate thread and still need my help, please send me a PM so I can pick it back up.