robertin75

Hello guys:

A year ago a WD IDE HDD failed after just 10 months of use.

Now another WDD SATA HDD which I have been using for just 4 months is dying as well !!

SMART utility is showing that error again.

Anyone has had this experience?

Is it only bad luck or why could this be happening?

Motherboard, memory, PSU and microprocessor are fairly new.

Thanks

raptor_pa

What is the smart error specifically?

robertin75

Hello:

"Status Code=07 (Failed read test element), Failure Checkpoint=97 (Unknown Test)"

What do you think?

Thanks

raptor_pa

That sounds like an actual diagnostic test rather than a SMART result. Download HDDScan from www.hddguru.com and see what it reports for the smart valuse so we can see what the actual failure is. The 07 error could be either a failed head/[preamp, failed read channel or actual surface damage.

robertin75

Those errors were reported by Western Digital Data Lifeguard Diagnostic utility.

HDDscan reports:

Self-Test execution status:error when read element failed

HDDScan S.M.A.R.T. Report:

I get a yellow triangle with an admiration mark in "197 Current Pending Sector Count"
Value:200 Worst:200

My second 80GB seagate IDE HDD reports:

Self-Test execution status:completed without error or never started

I get 2 yellow triangles with an admiration mark in "005 Reallocation Sector Count"
Value:100 Worst:100 and "196 Reallocation Event Count" Value:100 Worst:100

Do you know what they mean?

Thanks



Thanks

raptor_pa

Indicators of bad sectors. All drives ship from the factory with bad sectors, at the time the drive is setup at the factory, these bad sectors are marked in the p-list - permanent bad sector list, and remapped to spare sectors. During use it is normal for additional bad sectors to develop. Some from surface problems on the platters, some from heads getting weak during their life. When the disk writes data to a secotr, it then verifies the data it wrote. If this verification fails, then the disk will add that sector to the g-list - grown defect list- and remap that sector to a spare. This remapping only occurs on write operations. SMART tracks these errors as they can be a good indication of impending failure when they grow too quickly, and the g-list has a fixed amount of space, and there are a limited number of spares.
The errors could be caused by other issues, power supply problems are a real common cause.

robertin75

So should I replace the WD SATA HDD? Or are you saying this drive has also just bad sectors.

I would not want to risk my data.

Thanks

raptor_pa

If these are in the same machine, I would start to look for a root cause, how about posting complete system specs.

robertin75

Yes both hard drives are on the same PC.

Here's the hardware profile:

Motherboard:Foxconn G31MV-K
Processor:Intel Pentium Dual CPU E2200 @ 2.20 GHz
RAM Memory:2GB
PSU unit specifications:

Axix model LC-B450ATX
Input 115V-230V, 10A-6A,50Hz-60Hz

1 HP IDE DVD writer
1 HP IDE CD Writer
1 80GB Seagate IDE HDD
1 500GB WD SATA HDD
1 Floppy Drive
1 HP PSC2175 All in One printer
1 Cambridge Soundworks speakers
1 Logitech QuickCam Messenger
1 2Wire 2701HG-T router
1 Manhattan Ultra ATA/133 Controller PCI Card which has both HP drivers attached.

LAN, video and audio adapters are on board. No separated cards.

Software:

Windows XP SP3

Windows Event Viewer shows multiple red entries for:

The device, \Device\Harddisk1\D, has a bad block

Thanks

raptor_pa

Check in the BIOS setup for the voltages and post the voltages reported from there. Also temps as high temps can cause some issues with disk surfaces. Also you can try MHDD also from hddguru.com and use the scan - remap feature to remap bad secotrs. there is also the scan - rerase delays command. Remap is safe for your data erase delays is data destructive but more efficient at remapping bad blocks.

robertin75

BIOS PC Health System Status:

CPUCore 1.31V
+3.3V 3.36V
+5V 5.02V
+12V 12.16V
VDDR 1.87V
CPU temperature 44oC
System Temperature 39oC
CPU Fan Speed 1854RPM
System Fan Speed 0RPM
PWM Start temperature 35
Start PWM Value 64
Stop PWM Value 2
Delta Temperature 2

Regarding the remapping it may be a good idea at the moment but if I don't replace the HDD or find out why is this happening sooner or later the bad sectors number is going to increase.

What do you think?

Thanks

robertin75

Another thing that I forgot to mention is that my PC is unable to go into hibernation mode.

I get an error message that the WD HDD is preventing from going into that state.

"The device driver for the 'WDC WD5000AACS-00GB1' device is preventing the machine from entering hibernation. Please close applications and try again. If the problem persists, you may need to update the driver."

Problem is I have never updated the driver (which I don't even know if it exists) before, and I was able to go into hibernation with no problem.

Thanks

raptor_pa

Maybe not enough free space? I always disable hibernattion so can't comment as to that, figure if I want the machine off, I'll power it off LOL...

robertin75

I don't think so. 179GB free space.

What do you think of the BIOS readings and the remapping issue?

Thanks

robertin75

Any feedback on the BIOS temperature readings?

Thanks

raptor_pa

Nothing there looks bad. Not sure if there is anything beyond a coincidence causing the bad sectors.