Hard-Drive formatting less capacity

JoeMorgan · 10-27-2009, 09:03 AM

Hello, a few day ago my hard drive broke, again, and I decided to use the seagate recovery tool to get my files off the hard drive and onto my other computer, this went well, then I went to format the drive, but it said I could only format it with a capacity of 43.5gb, when it is a 465.8gb hard-drive. I have uploaded a screen print to show you what I mean.
Is there any way to format the hard drive to the the full capacity of 465.8gb?
Thanks,
Joe.

**raptor_pa** · 10-27-2009, 09:10 AM

Looks like the partition table is hosed, delete the partition and see if the full capacity is available. If not you could zero wipe he disk with d-ban or killdisk, this should make it available. if not let us know and we'll move on to the next step.

JoeMorgan · 10-27-2009, 10:50 AM

I have deleted the partition and now the drive is down as unallocated, but is still only 45.58gb. what do i do now?

**raptor_pa** · 10-27-2009, 10:59 AM

Did you zero wipe the disk?

JoeMorgan · 10-27-2009, 11:39 AM

nope, will I have to burn klilldisk, d-ban to a cd?

**raptor_pa** · 10-27-2009, 04:19 PM

use d-ban it is an ISO of a bootable cd and very efficient. If that fails then read here for info and try the app http://blog.atola.com/restoring-fact...rive-capacity/

JoeMorgan · 10-27-2009, 04:46 PM

ok cheers, will do that now :)

JoeMorgan · 10-27-2009, 04:51 PM

can you explain exactly what to do :S, thanks.

**raptor_pa** · 10-27-2009, 05:26 PM

As far as using d-ban? Use Nero or another burner that can burn the iso image, then boot to the disk and just follow the prompts.
As far as capacity restorer - the blog page and the FAQ at the end pretty much explain that. It's pretty simple, mount the drive in a working system, launch capacity restorer click the button.

JoeMorgan · 10-28-2009, 04:39 PM

I dont have any re-writeable dvds. I have re-writeable cds though, will they work. I also have a usb, can I use that?
Joe

**raptor_pa** · 10-28-2009, 07:10 PM

CDs will work, don't need to be rewriteable, just writable.

JoeMorgan · 10-29-2009, 04:04 PM

I only want dban to wipe my external hard-drive, G:, not my local hard drive, C:, how do I do this ? Joe

JoeMorgan · 10-29-2009, 04:07 PM

and I read it cannot be used with USB hard drives, mine is a USB hard drive, what shall I do ?

**raptor_pa** · 10-29-2009, 05:16 PM

You may need to pull the disk from the enclosure and install it as an internal drive. Disconnect the C drive to be safe.

JoeMorgan · 10-29-2009, 05:55 PM

I've tried doing that before, and it fit, is there any other way?

**raptor_pa** · 10-29-2009, 06:32 PM

Not that I am aware of. I use capacity restorer quite often, but we never work on a disk in an enclosure, always pull them. I assume you meant it didn't fit, what is the make and model of the drive inside the enclosure, and what interfaces do you have available on the desktop. (IDE - SATA - both )

JoeMorgan · 10-30-2009, 09:52 AM

It is a Seagate Barracuda 7200.11, is that it? Joe

**raptor_pa** · 10-30-2009, 01:55 PM

That is close enough, the model will actually be something like ST######### but withthe 7200.11 drives, go to seagates support site, there may be a firmware update for your drive. That model in particular had some issues with some firmware versions. There is a serial number checker you can enter the drives serial number from the label and it will tell you if there is a firmware upgrade, and link to the upgrade.

JoeMorgan · 10-31-2009, 01:46 AM

it says 'No download available for this serial number.', I put in 5QM38Z66.
The model number is ST3500820AS
Firmware is SD81
Joe

**raptor_pa** · 10-31-2009, 07:29 AM

Only solution I can see at this point is either return the drive if uner warannty, or take the disk out, mount it in a desktop and try capacity restorrer

10-27-2009, 09:10 AM	#2 (permalink)
raptor_pa Mod Hardware Team Join Date: Dec 2008 Location: Central PA Posts: 4,814 OS: XP	Re: Hard-Drive formatting less capacity Looks like the partition table is hosed, delete the partition and see if the full capacity is available. If not you could zero wipe he disk with d-ban or killdisk, this should make it available. if not let us know and we'll move on to the next step. __________________

10-27-2009, 10:50 AM	#3 (permalink)
JoeMorgan Registered User Join Date: Nov 2008 Location: United Kingdom Posts: 60 OS: Vista Ultimate	Re: Hard-Drive formatting less capacity I have deleted the partition and now the drive is down as unallocated, but is still only 45.58gb. what do i do now?

10-27-2009, 10:59 AM	#4 (permalink)
raptor_pa Mod Hardware Team Join Date: Dec 2008 Location: Central PA Posts: 4,814 OS: XP	Re: Hard-Drive formatting less capacity Did you zero wipe the disk? __________________

10-27-2009, 11:39 AM	#5 (permalink)
JoeMorgan Registered User Join Date: Nov 2008 Location: United Kingdom Posts: 60 OS: Vista Ultimate	Re: Hard-Drive formatting less capacity nope, will I have to burn klilldisk, d-ban to a cd?

10-27-2009, 04:19 PM	#6 (permalink)
raptor_pa Mod Hardware Team Join Date: Dec 2008 Location: Central PA Posts: 4,814 OS: XP	Re: Hard-Drive formatting less capacity use d-ban it is an ISO of a bootable cd and very efficient. If that fails then read here for info and try the app http://blog.atola.com/restoring-fact...rive-capacity/ __________________

10-27-2009, 04:46 PM	#7 (permalink)
JoeMorgan Registered User Join Date: Nov 2008 Location: United Kingdom Posts: 60 OS: Vista Ultimate	Re: Hard-Drive formatting less capacity ok cheers, will do that now :)

10-27-2009, 04:51 PM	#8 (permalink)
JoeMorgan Registered User Join Date: Nov 2008 Location: United Kingdom Posts: 60 OS: Vista Ultimate	Re: Hard-Drive formatting less capacity can you explain exactly what to do :S, thanks.

10-27-2009, 05:26 PM	#9 (permalink)
raptor_pa Mod Hardware Team Join Date: Dec 2008 Location: Central PA Posts: 4,814 OS: XP	Re: Hard-Drive formatting less capacity As far as using d-ban? Use Nero or another burner that can burn the iso image, then boot to the disk and just follow the prompts. As far as capacity restorer - the blog page and the FAQ at the end pretty much explain that. It's pretty simple, mount the drive in a working system, launch capacity restorer click the button. __________________

10-28-2009, 04:39 PM	#10 (permalink)
JoeMorgan Registered User Join Date: Nov 2008 Location: United Kingdom Posts: 60 OS: Vista Ultimate	Re: Hard-Drive formatting less capacity I dont have any re-writeable dvds. I have re-writeable cds though, will they work. I also have a usb, can I use that? Joe

10-28-2009, 07:10 PM	#11 (permalink)
raptor_pa Mod Hardware Team Join Date: Dec 2008 Location: Central PA Posts: 4,814 OS: XP	Re: Hard-Drive formatting less capacity CDs will work, don't need to be rewriteable, just writable. __________________

10-29-2009, 04:04 PM	#12 (permalink)
JoeMorgan Registered User Join Date: Nov 2008 Location: United Kingdom Posts: 60 OS: Vista Ultimate	Re: Hard-Drive formatting less capacity I only want dban to wipe my external hard-drive, G:, not my local hard drive, C:, how do I do this ? Joe

10-29-2009, 04:07 PM	#13 (permalink)
JoeMorgan Registered User Join Date: Nov 2008 Location: United Kingdom Posts: 60 OS: Vista Ultimate	Re: Hard-Drive formatting less capacity and I read it cannot be used with USB hard drives, mine is a USB hard drive, what shall I do ?

10-29-2009, 05:16 PM	#14 (permalink)
raptor_pa Mod Hardware Team Join Date: Dec 2008 Location: Central PA Posts: 4,814 OS: XP	Re: Hard-Drive formatting less capacity You may need to pull the disk from the enclosure and install it as an internal drive. Disconnect the C drive to be safe. __________________

10-29-2009, 05:55 PM	#15 (permalink)
JoeMorgan Registered User Join Date: Nov 2008 Location: United Kingdom Posts: 60 OS: Vista Ultimate	Re: Hard-Drive formatting less capacity I've tried doing that before, and it fit, is there any other way?

10-29-2009, 06:32 PM	#16 (permalink)
raptor_pa Mod Hardware Team Join Date: Dec 2008 Location: Central PA Posts: 4,814 OS: XP	Re: Hard-Drive formatting less capacity Not that I am aware of. I use capacity restorer quite often, but we never work on a disk in an enclosure, always pull them. I assume you meant it didn't fit, what is the make and model of the drive inside the enclosure, and what interfaces do you have available on the desktop. (IDE - SATA - both ) __________________

10-30-2009, 09:52 AM	#17 (permalink)
JoeMorgan Registered User Join Date: Nov 2008 Location: United Kingdom Posts: 60 OS: Vista Ultimate	Re: Hard-Drive formatting less capacity It is a Seagate Barracuda 7200.11, is that it? Joe

10-30-2009, 01:55 PM	#18 (permalink)
raptor_pa Mod Hardware Team Join Date: Dec 2008 Location: Central PA Posts: 4,814 OS: XP	Re: Hard-Drive formatting less capacity That is close enough, the model will actually be something like ST######### but withthe 7200.11 drives, go to seagates support site, there may be a firmware update for your drive. That model in particular had some issues with some firmware versions. There is a serial number checker you can enter the drives serial number from the label and it will tell you if there is a firmware upgrade, and link to the upgrade. __________________

10-31-2009, 01:46 AM	#19 (permalink)
JoeMorgan Registered User Join Date: Nov 2008 Location: United Kingdom Posts: 60 OS: Vista Ultimate	Re: Hard-Drive formatting less capacity it says 'No download available for this serial number.', I put in 5QM38Z66. The model number is ST3500820AS Firmware is SD81 Joe

10-31-2009, 07:29 AM	#20 (permalink)
raptor_pa Mod Hardware Team Join Date: Dec 2008 Location: Central PA Posts: 4,814 OS: XP	Re: Hard-Drive formatting less capacity Only solution I can see at this point is either return the drive if uner warannty, or take the disk out, mount it in a desktop and try capacity restorrer __________________