I need to know how to clean corrupt files aand find drivers.

hisbeauty4ashes · 10-16-2009, 05:19 PM

Hi my friends on Tech support.

My desk top is a windows XP. It has some corrupt files and I would like to know how to get rid of them any help would be appreciated. The other question I have is I have a cd player unit that keeps needing cd drivers in it. Does anyone know how to find the drivers to fix my cd player?

Thanks for your help.

Athen · 10-16-2009, 05:44 PM

Try this: http://support.microsoft.com/kb/314060

hisbeauty4ashes · 10-16-2009, 06:31 PM

Hi Athen I did what you said it did not fix my problem I believe it needs the drivers do you know how to get the missing drivers?

Any help would be appreciated if any of you know about how to fix corrupted files.

Thanks

Athen · 10-16-2009, 06:33 PM

Quote:

Originally Posted by hisbeauty4ashes

Hi Athen I did what you said it did not fix my problem I believe it needs the drivers do you know how to get the missing drivers?

Any help would be appreciated if any of you know about how to fix corrupted files.

Thanks

Delete corrupted files manually and contact (Laptop Brand) for support on Driver installation.

hisbeauty4ashes · 10-16-2009, 08:45 PM

Hi this is not a laptop it is a desktop.lol How do I delete files manually can you please tell me how to do that? Thanks so much for all your help.

**spike2me** · 10-17-2009, 01:43 AM

Right click the file and choose Delete. If it won't let you, download unlocker.To unlock the file. Internal CD drives do not require drivers. They are provided by Windows. Go to Start/Run and type devmgmt.msc and hit enter. In the Device Manager click on the + sign next to CD/DVD drive. Is there a yellow mark for the CD player? If not and it is listed, then you are installed. no driver required. Now go to My Computer. Is the CD drive listed? Again, no driver required.

hisbeauty4ashes · 10-17-2009, 07:30 AM

Okay I am sorry I am new at this. I don't know which file is corrupted how do I find that out to delete it?

hisbeauty4ashes · 10-19-2009, 01:12 PM

Hi I need to know how to remove corrupt files. I reinstalled a dvd/cd driver but can not uninstall the other software in order to install the new software do to the corrupt files.

Can someone please help me?

Thanks

**Coolfreak** · 10-19-2009, 02:43 PM

What exactly are you trying to uninstall? Is it listed in Add/Remove Programs? Does it give you an error if you try to uninstall from there?

hisbeauty4ashes · 10-19-2009, 07:43 PM

HI, Thanks for responding. I had to uninstall Nero 7 because I just put in a new DVD cd player that had Nero 8 for the software for DVD player. Well It became a nightmare as the files were not all there I found the CD to fix and then remove it, well then I tried to install Nero 8 and it said it had to remove Nero 6 I was like gee what the heck it does not show up on my Add and remove programs. I do not have that disc and do not even know how it got on my system. My Dvd player and Cd player I installed will work for Cd's but not for my DVD player so I need to install this to help it read my dvd's. Is there any way I can find Nero 6 I did scan computer for it and still could not find it. It says the file is corrupt too Strange.

Thanks for any help you could provide.

**Coolfreak** · 10-19-2009, 08:33 PM

Try this removal tool.
http://www.brothersoft.com/nero-gene...ool-59683.html

See if that helps at all.

Let me know,

-Coolfreak

hisbeauty4ashes · 10-20-2009, 11:17 AM

HI friends.

On my Desktop C drive are many corrupt files, what can I use to either fix them or just remove them?

Thanks
Jeanie

hisbeauty4ashes · 10-20-2009, 12:11 PM

Well I tried your sugestion oh they found stuff all right but they want forty to fix it and do not have that kind of money. Thanks for trying though.

KgOlve · 10-20-2009, 12:24 PM

I have another idea for you if you're still here.

Go to run, and type in "msconfig", without the ""'s. Then go to Services. Then check "Hide all Microsoft services", and then de'activate the remaining ones. Then restart your computer, and try to install it again. Don't know if it'll helped, and i didn't really bother reading your post, so i don't know what kinda corrupt files your talking about, but still; Try it.

**Mister2** · 10-20-2009, 01:08 PM

Hi Jeanie,

What is the exact error message you get when you try to access these files?

There are various options which may repair or remove the files. What concerns me is the cause of the corruption. If it is caused by a malware infection on your system then it is more than likely to happen again in the future. If it is caused by a dying hard drive then worse things will happen (such as your computer becoming unusable).

I suggest you do the following:

1. Copy any files that are important to you (documents, spreadsheets, accounts, emails, address books and so on) to a separate drive, USB flash drive or CD/DVD.

2. Go here or here and run one of the free online scanners. If anything malicious shows up then I suggest you read and follow the instructions here. Note that you will be posting in the Virus/Trojan/Spyware Help forum - logs posted in any other forum will be removed.

3. Open Device Manager (go to Start, type devmgmt.msc in the Command Box and click OK). Click the arrow to the left of the 'Disk Drives' entry and note the exact make and model of your hard drive. Post that information here and we can then advise on a diagnostic program you can test your drive with.

**Coolfreak** · 10-20-2009, 08:24 PM

Quote:

Originally Posted by hisbeauty4ashes

Well I tried your sugestion oh they found stuff all right but they want forty to fix it and do not have that kind of money. Thanks for trying though.

My fault - it said freeware - I shouldn't have assumed.

This is from Nero - but it's for Nero 7, it might still work.
http://www.nero.com/enu/support-nero...utilities.html

Let me know,

-Coolfreak

hisbeauty4ashes · 10-21-2009, 07:18 AM

Hello, I already removed Nero 7 from my computer and that is when the computer showed me I Nero 6 on my computer. I can not find the bugger though it is crazy.

**Coolfreak** · 10-22-2009, 12:22 PM

I realize it's for Nero 7 - it might try to remove Nero 6 though too. Did you give it a shot?

It seems this might work for you, it has worked for others.
http://www.softpedia.com/get/Tweak/U...l-Bundle.shtml

hisbeauty4ashes · 10-23-2009, 07:26 AM

Hi and thanks I tried this too they want about 40.00 to fix it one time crazy. Anyway thanks for the help. I can not defrag either cause f the corrupt files on it. Crazy!!!

07knev · 10-23-2009, 08:03 AM

you can use Windows installer cleanUP, it remove all your uremoved files from the system

10-16-2009, 05:19 PM	#1 (permalink)
hisbeauty4ashes Registered User Join Date: Sep 2009 Posts: 29 OS: Vista windows premium	I need to know how to clean corrupt files aand find drivers. Hi my friends on Tech support. My desk top is a windows XP. It has some corrupt files and I would like to know how to get rid of them any help would be appreciated. The other question I have is I have a cd player unit that keeps needing cd drivers in it. Does anyone know how to find the drivers to fix my cd player? Thanks for your help. Last edited by hisbeauty4ashes; 10-16-2009 at 05:21 PM.

10-16-2009, 05:44 PM	#2 (permalink)
Athen Registered User Join Date: Sep 2009 Posts: 39 OS: Windows 7 Ultimate	Re: I need to know how to clean corrupt files aand find drivers. Try this: http://support.microsoft.com/kb/314060

10-16-2009, 06:31 PM	#3 (permalink)
hisbeauty4ashes Registered User Join Date: Sep 2009 Posts: 29 OS: Vista windows premium	Re: I need to know how to clean corrupt files aand find drivers. Hi Athen I did what you said it did not fix my problem I believe it needs the drivers do you know how to get the missing drivers? Any help would be appreciated if any of you know about how to fix corrupted files. Thanks

10-16-2009, 08:45 PM	#5 (permalink)
hisbeauty4ashes Registered User Join Date: Sep 2009 Posts: 29 OS: Vista windows premium	Re: I need to know how to clean corrupt files aand find drivers. Hi this is not a laptop it is a desktop.lol How do I delete files manually can you please tell me how to do that? Thanks so much for all your help.

10-17-2009, 01:43 AM	#6 (permalink)
spike2me TSF Enthusiast Join Date: Apr 2009 Location: Los Angeles Posts: 2,643 OS: XP SP3, Vista SP2, Windows7	Re: I need to know how to clean corrupt files aand find drivers. Right click the file and choose Delete. If it won't let you, download unlocker.To unlock the file. Internal CD drives do not require drivers. They are provided by Windows. Go to Start/Run and type devmgmt.msc and hit enter. In the Device Manager click on the + sign next to CD/DVD drive. Is there a yellow mark for the CD player? If not and it is listed, then you are installed. no driver required. Now go to My Computer. Is the CD drive listed? Again, no driver required. __________________ Spike Baron A Plus, MCSE, MCAS (office 2007) MOUS, CNA Last edited by spike2me; 10-17-2009 at 01:44 AM.

10-17-2009, 07:30 AM	#7 (permalink)
hisbeauty4ashes Registered User Join Date: Sep 2009 Posts: 29 OS: Vista windows premium	Re: I need to know how to clean corrupt files aand find drivers. Okay I am sorry I am new at this. I don't know which file is corrupted how do I find that out to delete it?

10-19-2009, 01:12 PM	#8 (permalink)
hisbeauty4ashes Registered User Join Date: Sep 2009 Posts: 29 OS: Vista windows premium	In need of help for corrupt files. Hi I need to know how to remove corrupt files. I reinstalled a dvd/cd driver but can not uninstall the other software in order to install the new software do to the corrupt files. Can someone please help me? Thanks

10-19-2009, 02:43 PM	#9 (permalink)
Coolfreak Mentor, Microsoft Support Join Date: May 2008 Location: Wilkes-Barre, PA Posts: 3,151 OS: Windows XP Pro / Windows Vista / Windows 7	Re: In need of help for corrupt files. What exactly are you trying to uninstall? Is it listed in Add/Remove Programs? Does it give you an error if you try to uninstall from there? __________________ I subscribe to all threads I post in. But, if in case I don't or I forget, and I don't post back within 24 hours, please PM me. I will get back to your thread ASAP. #3 Texas Longhorns 9-0 Everest ~ DBAN ~ UBCD4WIN ~ ImgBurn ~ Memtest86+ ~ HDD Diags

10-19-2009, 07:43 PM	#10 (permalink)
hisbeauty4ashes Registered User Join Date: Sep 2009 Posts: 29 OS: Vista windows premium	Re: In need of help for corrupt files. HI, Thanks for responding. I had to uninstall Nero 7 because I just put in a new DVD cd player that had Nero 8 for the software for DVD player. Well It became a nightmare as the files were not all there I found the CD to fix and then remove it, well then I tried to install Nero 8 and it said it had to remove Nero 6 I was like gee what the heck it does not show up on my Add and remove programs. I do not have that disc and do not even know how it got on my system. My Dvd player and Cd player I installed will work for Cd's but not for my DVD player so I need to install this to help it read my dvd's. Is there any way I can find Nero 6 I did scan computer for it and still could not find it. It says the file is corrupt too Strange. Thanks for any help you could provide.

10-19-2009, 08:33 PM	#11 (permalink)
Coolfreak Mentor, Microsoft Support Join Date: May 2008 Location: Wilkes-Barre, PA Posts: 3,151 OS: Windows XP Pro / Windows Vista / Windows 7	Re: In need of help for corrupt files. Try this removal tool. http://www.brothersoft.com/nero-gene...ool-59683.html See if that helps at all. Let me know, -Coolfreak __________________ I subscribe to all threads I post in. But, if in case I don't or I forget, and I don't post back within 24 hours, please PM me. I will get back to your thread ASAP. #3 Texas Longhorns 9-0 Everest ~ DBAN ~ UBCD4WIN ~ ImgBurn ~ Memtest86+ ~ HDD Diags

10-20-2009, 11:17 AM	#12 (permalink)
hisbeauty4ashes Registered User Join Date: Sep 2009 Posts: 29 OS: Vista windows premium	Corrupted files on hard drive. HI friends. On my Desktop C drive are many corrupt files, what can I use to either fix them or just remove them? Thanks Jeanie

10-20-2009, 12:11 PM	#13 (permalink)
hisbeauty4ashes Registered User Join Date: Sep 2009 Posts: 29 OS: Vista windows premium	Re: In need of help for corrupt files. Well I tried your sugestion oh they found stuff all right but they want forty to fix it and do not have that kind of money. Thanks for trying though.

10-20-2009, 12:24 PM	#14 (permalink)
KgOlve Registered User Join Date: Oct 2009 Posts: 25 OS: Windows XP	Re: In need of help for corrupt files. I have another idea for you if you're still here. Go to run, and type in "msconfig", without the ""'s. Then go to Services. Then check "Hide all Microsoft services", and then de'activate the remaining ones. Then restart your computer, and try to install it again. Don't know if it'll helped, and i didn't really bother reading your post, so i don't know what kinda corrupt files your talking about, but still; Try it.

10-20-2009, 01:08 PM	#15 (permalink)
Mister2 Microsoft MVP Join Date: Aug 2009 Location: Lincolnshire, UK Posts: 118 OS: Windows 7, XP SP2	Re: Corrupted files on hard drive. Hi Jeanie, What is the exact error message you get when you try to access these files? There are various options which may repair or remove the files. What concerns me is the cause of the corruption. If it is caused by a malware infection on your system then it is more than likely to happen again in the future. If it is caused by a dying hard drive then worse things will happen (such as your computer becoming unusable). I suggest you do the following: 1. Copy any files that are important to you (documents, spreadsheets, accounts, emails, address books and so on) to a separate drive, USB flash drive or CD/DVD. 2. Go here or here and run one of the free online scanners. If anything malicious shows up then I suggest you read and follow the instructions here. Note that you will be posting in the Virus/Trojan/Spyware Help forum - logs posted in any other forum will be removed. 3. Open Device Manager (go to Start, type devmgmt.msc in the Command Box and click OK). Click the arrow to the left of the 'Disk Drives' entry and note the exact make and model of your hard drive. Post that information here and we can then advise on a diagnostic program you can test your drive with. __________________ MVP (Consumer Security) 2007-2009 Never stop learning

10-21-2009, 07:18 AM	#17 (permalink)
hisbeauty4ashes Registered User Join Date: Sep 2009 Posts: 29 OS: Vista windows premium	Re: In need of help for corrupt files. Hello, I already removed Nero 7 from my computer and that is when the computer showed me I Nero 6 on my computer. I can not find the bugger though it is crazy.

10-22-2009, 12:22 PM	#18 (permalink)
Coolfreak Mentor, Microsoft Support Join Date: May 2008 Location: Wilkes-Barre, PA Posts: 3,151 OS: Windows XP Pro / Windows Vista / Windows 7	Re: In need of help for corrupt files. I realize it's for Nero 7 - it might try to remove Nero 6 though too. Did you give it a shot? It seems this might work for you, it has worked for others. http://www.softpedia.com/get/Tweak/U...l-Bundle.shtml __________________ I subscribe to all threads I post in. But, if in case I don't or I forget, and I don't post back within 24 hours, please PM me. I will get back to your thread ASAP. #3 Texas Longhorns 9-0 Everest ~ DBAN ~ UBCD4WIN ~ ImgBurn ~ Memtest86+ ~ HDD Diags

10-23-2009, 07:26 AM	#19 (permalink)
hisbeauty4ashes Registered User Join Date: Sep 2009 Posts: 29 OS: Vista windows premium	Re: In need of help for corrupt files. Hi and thanks I tried this too they want about 40.00 to fix it one time crazy. Anyway thanks for the help. I can not defrag either cause f the corrupt files on it. Crazy!!!

10-23-2009, 08:03 AM	#20 (permalink)
07knev Registered User Join Date: Jan 2009 Posts: 7 OS: XP	Re: In need of help for corrupt files. you can use Windows installer cleanUP, it remove all your uremoved files from the system