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Old 10-16-2009, 02:19 PM   #1 (permalink)
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Help Needed with Password Folder

I used Password Folder from the following link:
www.brothersoft.com/password-folder-58297.html

The help file says you can right click on the folder and click on "lock". To unlock a folder, you can right click on the locked folder, select unlock, enter password. However after the locked the folder, I do not get the unlock option. The locked folder has changed into a "show desktop" icon and doubleclicking on it opens the Control Panel. I used PowerISO to rip the files from the folder. They are all pictures. NOw I can see the files but opening any picture shows "No preview available" error. Any help !!!!!!!!
Please I am desperate. I have written to the software vendor also with no response.

PS: Mr. Mod, I am not seeking help to bypass the password. I know the password. The issue is I am not getting the unlock option where I can enter the password to open the folder.
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Old 10-17-2009, 06:30 AM   #2 (permalink)
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Re: Help Needed with Password Folder

I've never used the app. As for the files you ripped from the folder, I wouldn't expect them to work. Kind of silly to use a software that could be so easily bypassed. I would suspect, all of the files in the folder have been encrypted somehow. Unlocking the folder, then removes the encryption.

And as you have now learned, never test new software on files/data on important data or data that is not backed-up.

Your best bet, is to wait for a response from the vendor. Don't make any changes until you get a response.
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Old 10-19-2009, 07:06 AM   #3 (permalink)
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Re: Help Needed with Password Folder

Brothersoft directed to me to the provider of the software. and all my e-mails are bouncing back. Yes I have learned it a very hard way but I do not want to loose this data. these are pictures very precious to me.
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Old 10-19-2009, 07:20 AM   #4 (permalink)
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Re: Help Needed with Password Folder

The only thing I could suggest was to get a fresh copy of the software, preferably from another source. Install that on another machine and copy your folder to the new machine and see if you get the prompt.
As Dogg said, it probably has encrypted the files, only way to de-crypt is going to be with the original software and the correct password.
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