hard drive trouble

crane345 · 10-15-2009, 11:33 AM

I have a Western Digital WD1600 hard drive out of a Dell desktop. The computer would not boot up --error had to do with not being able to read hard drive. I have hooked the drive up to a USB cable and run the Data lifguard test from WD. The drive passed the test but I can not get the data off of it. I get an I?O error if I try to explore the drive. Is there a program that can read the info off the drive?

**raptor_pa** · 10-15-2009, 11:58 AM

What test did you run? SMART - short - or long?

crane345 · 10-15-2009, 12:40 PM

It was the quick test--I am running it again. It is called DLGDIAG-Quick test

**raptor_pa** · 10-15-2009, 01:06 PM

Run the long test to look at each sector

crane345 · 10-15-2009, 03:06 PM

Here is the results from the long test.

Test Option: EXTENDED TEST
Model Number: WDC WD16 00JD-75HBB0
Unit Serial Number: N/A
Firmware Number: 2D08
Capacity: 160.00 GB
SMART Status: Not Available
Test Result: PASS
Test Time: 16:04:41, October 15, 2009

**raptor_pa** · 10-15-2009, 05:55 PM

Nexct astep would be to try partition find and mount and scan the drive. It may be a file system problem. Scan the drive ith find and mount ( http://www.findandmount.com ) and if it finds the partition, mount it as a drive letter and see if you can access the files. You can then copy your data out to another drive.

crane345 · 10-16-2009, 09:48 AM

Thanks, ran Findmount and it found 3 partions, mounted them and partion 1 has a size of 49MB, FAT16 file system and is not formatted, partion 2 has a size of 3GB, FAT32 file system and is not formatted. Partion 3 has a size of 156GB, NTFS. I am able to copy some of the files from partion 3, but some areas still have problems. Would running the longer scans help?

**raptor_pa** · 10-16-2009, 11:04 AM

What errors are you getting on the files you cannot copy?

crane345 · 10-16-2009, 12:04 PM

It says the file or directry is corrupted and unreadable

crane345 · 10-16-2009, 05:40 PM

I am having trouble copying the data off of the hold drive to an external hard drive. The large folders (programs, windows) start to copy and then get read error. Before trying to copy I can open the folders, after trying to copy I can not unless I restart the process by mounting the drive, Is there another wasy to copy the entire disk contents? I'd like to put all the info on the new hard drive and not have to reinstall all of the software back on the new drive.

**raptor_pa** · 10-16-2009, 09:19 PM

You will have to reinstall, a simple copy won't do it. You would have to do a clone of the system to get everything in the right place. You could try driveimagexml to do a disk to disk copy - it may have problems with the drive errors tho.

10-15-2009, 11:33 AM	#1 (permalink)
crane345 Registered User Join Date: Feb 2006 Location: Baton rouge Posts: 9 OS: 98/xp	hard drive trouble I have a Western Digital WD1600 hard drive out of a Dell desktop. The computer would not boot up --error had to do with not being able to read hard drive. I have hooked the drive up to a USB cable and run the Data lifguard test from WD. The drive passed the test but I can not get the data off of it. I get an I?O error if I try to explore the drive. Is there a program that can read the info off the drive?

10-15-2009, 11:58 AM	#2 (permalink)
raptor_pa Mod Hardware Team Join Date: Dec 2008 Location: Central PA Posts: 4,896 OS: XP	Re: hard drive trouble What test did you run? SMART - short - or long? __________________

10-15-2009, 12:40 PM	#3 (permalink)
crane345 Registered User Join Date: Feb 2006 Location: Baton rouge Posts: 9 OS: 98/xp	Re: hard drive trouble It was the quick test--I am running it again. It is called DLGDIAG-Quick test Last edited by crane345; 10-15-2009 at 12:42 PM.

10-15-2009, 01:06 PM	#4 (permalink)
raptor_pa Mod Hardware Team Join Date: Dec 2008 Location: Central PA Posts: 4,896 OS: XP	Re: hard drive trouble Run the long test to look at each sector __________________

10-15-2009, 03:06 PM	#5 (permalink)
crane345 Registered User Join Date: Feb 2006 Location: Baton rouge Posts: 9 OS: 98/xp	Re: hard drive trouble Here is the results from the long test. Test Option: EXTENDED TEST Model Number: WDC WD16 00JD-75HBB0 Unit Serial Number: N/A Firmware Number: 2D08 Capacity: 160.00 GB SMART Status: Not Available Test Result: PASS Test Time: 16:04:41, October 15, 2009

10-15-2009, 05:55 PM	#6 (permalink)
raptor_pa Mod Hardware Team Join Date: Dec 2008 Location: Central PA Posts: 4,896 OS: XP	Re: hard drive trouble Nexct astep would be to try partition find and mount and scan the drive. It may be a file system problem. Scan the drive ith find and mount ( http://www.findandmount.com ) and if it finds the partition, mount it as a drive letter and see if you can access the files. You can then copy your data out to another drive. __________________

10-16-2009, 09:48 AM	#7 (permalink)
crane345 Registered User Join Date: Feb 2006 Location: Baton rouge Posts: 9 OS: 98/xp	Re: hard drive trouble Thanks, ran Findmount and it found 3 partions, mounted them and partion 1 has a size of 49MB, FAT16 file system and is not formatted, partion 2 has a size of 3GB, FAT32 file system and is not formatted. Partion 3 has a size of 156GB, NTFS. I am able to copy some of the files from partion 3, but some areas still have problems. Would running the longer scans help?

10-16-2009, 11:04 AM	#8 (permalink)
raptor_pa Mod Hardware Team Join Date: Dec 2008 Location: Central PA Posts: 4,896 OS: XP	Re: hard drive trouble What errors are you getting on the files you cannot copy? __________________

10-16-2009, 12:04 PM	#9 (permalink)
crane345 Registered User Join Date: Feb 2006 Location: Baton rouge Posts: 9 OS: 98/xp	Re: hard drive trouble It says the file or directry is corrupted and unreadable

10-16-2009, 05:40 PM	#10 (permalink)
crane345 Registered User Join Date: Feb 2006 Location: Baton rouge Posts: 9 OS: 98/xp	Re: hard drive trouble I am having trouble copying the data off of the hold drive to an external hard drive. The large folders (programs, windows) start to copy and then get read error. Before trying to copy I can open the folders, after trying to copy I can not unless I restart the process by mounting the drive, Is there another wasy to copy the entire disk contents? I'd like to put all the info on the new hard drive and not have to reinstall all of the software back on the new drive.

10-16-2009, 09:19 PM	#11 (permalink)
raptor_pa Mod Hardware Team Join Date: Dec 2008 Location: Central PA Posts: 4,896 OS: XP	Re: hard drive trouble You will have to reinstall, a simple copy won't do it. You would have to do a clone of the system to get everything in the right place. You could try driveimagexml to do a disk to disk copy - it may have problems with the drive errors tho. __________________