HDD Stopped working

Necrocell · 06-28-2009, 12:42 PM

I had 3 HDD's installed in my computer last week:

Hitachi 160GB [OS Drive] (Device Description
Hitachi HDS721616PLAT80 (PV5301ZFTX5T5U)) [IDE]

Western Digital 250GB (Device Description
WDC WD2500AAKS-22VSA0 (WD-WMART1865656)) [SATA]

Seagate 500GB (Device Description Unavailable) [SATA]

My friend needed to borrow my two SATA cables so i unplugged the two SATA HDD's and gave him the cables for about an hour.

When i plugged the hard drives back in i was unable to access the files on them on my computer.

When i go to disk management it says that Disk 1 (the 160GB HDD) is healthy, but it also says the Disk 0 is unreadable and does not detect a third disk.

I downloaded Everest to check the health status of the HDD's and it states that both the 160GB and the 250GB HDD's are perfectly healthy, but it does not detect the 500GB HDD.

I have tried switching the power cables around, and also swapping the SATA cablse between the HDD's (as i only have 2) but I still cannot access the files on either HDD.

There is a lot of precious data on mainly the 250GB HDD, so I don't want to do anything stupid and erase the data.

Any help would be much appreciated, as I am totally lost for answers.

Thank you

**raptor_pa** · 06-28-2009, 12:46 PM

You powered the system down before removing and replacing the cables? Can you feel the drives spin up? ( Might need to try them one at a time to be sure)

Necrocell · 06-29-2009, 07:45 AM

Yes, it was powered down.

And yes i can also feel the drives spin up.

I have also tried them on at a time.

Thanks.

Keep em coming :)

I also forgot to mention that when i unplug the replug the device (when the computer is powered down, and then power it back up.

I get the "Found New Hardware" pop up in windows xp and then it tells me that the HDD has been sucessfully installed.

Hope that helps

Update: Unplugged the 500GB HDD so that I can working on the 250GB one only, as it is the one with the most precious data in it.

Update: Downloaded the Western Digital Data LifeGuard Diagnostic for Windows, and my hard drive passed its tests. But still cannot access it via My Computer

dai · 06-29-2009, 10:15 AM

try taking ownership of the drives

Necrocell · 06-29-2009, 10:30 AM

Quote:

Originally Posted by dai

try taking ownership of the drives

and how do i go about that?

dai · 06-29-2009, 10:46 AM

http://support.microsoft.com/?id=308421

Necrocell · 06-29-2009, 11:54 AM

Quote:

Originally Posted by dai

http://support.microsoft.com/?id=308421

I cannot see the drive in My Computer, so i cannot go to properties to chage the ownership.

Unless i am missing something here?

Thank anyway

dai · 06-30-2009, 10:10 AM

check what options are available in disk management

see if it lists a foreign drive

Necrocell · 07-03-2009, 10:36 AM

Quote:

Originally Posted by dai

check what options are available in disk management

see if it lists a foreign drive

Disk management only recognises 1 drive

And it doesn't say anything about foreign drives

dai · 07-03-2009, 07:41 PM

check the bios is still set to see sata as ide
try a brand new cable on the drive
try it in a different sata port

06-28-2009, 12:42 PM	#1 (permalink)
Necrocell Registered User Join Date: Jun 2009 Location: Northern Ireland Posts: 5 OS: Windows XP	HDD Stopped working I had 3 HDD's installed in my computer last week: Hitachi 160GB [OS Drive] (Device Description Hitachi HDS721616PLAT80 (PV5301ZFTX5T5U)) [IDE] Western Digital 250GB (Device Description WDC WD2500AAKS-22VSA0 (WD-WMART1865656)) [SATA] Seagate 500GB (Device Description Unavailable) [SATA] My friend needed to borrow my two SATA cables so i unplugged the two SATA HDD's and gave him the cables for about an hour. When i plugged the hard drives back in i was unable to access the files on them on my computer. When i go to disk management it says that Disk 1 (the 160GB HDD) is healthy, but it also says the Disk 0 is unreadable and does not detect a third disk. I downloaded Everest to check the health status of the HDD's and it states that both the 160GB and the 250GB HDD's are perfectly healthy, but it does not detect the 500GB HDD. I have tried switching the power cables around, and also swapping the SATA cablse between the HDD's (as i only have 2) but I still cannot access the files on either HDD. There is a lot of precious data on mainly the 250GB HDD, so I don't want to do anything stupid and erase the data. Any help would be much appreciated, as I am totally lost for answers. Thank you

06-28-2009, 12:46 PM	#2 (permalink)
raptor_pa Mod Hardware Team Join Date: Dec 2008 Location: Central PA Posts: 4,932 OS: XP	Re: HDD Stopped working You powered the system down before removing and replacing the cables? Can you feel the drives spin up? ( Might need to try them one at a time to be sure) __________________

06-29-2009, 07:45 AM	#3 (permalink)
Necrocell Registered User Join Date: Jun 2009 Location: Northern Ireland Posts: 5 OS: Windows XP	Yes, it was powered down. And yes i can also feel the drives spin up. I have also tried them on at a time. Thanks. Keep em coming :) I also forgot to mention that when i unplug the replug the device (when the computer is powered down, and then power it back up. I get the "Found New Hardware" pop up in windows xp and then it tells me that the HDD has been sucessfully installed. Hope that helps Update: Unplugged the 500GB HDD so that I can working on the 250GB one only, as it is the one with the most precious data in it. Update: Downloaded the Western Digital Data LifeGuard Diagnostic for Windows, and my hard drive passed its tests. But still cannot access it via My Computer Last edited by dai; 06-29-2009 at 10:14 AM.

06-29-2009, 10:15 AM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,753 OS: win 7 32x 64x rtm	Re: HDD Stopped working try taking ownership of the drives __________________

06-29-2009, 10:46 AM	#6 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,753 OS: win 7 32x 64x rtm	Re: HDD Stopped working http://support.microsoft.com/?id=308421 __________________

06-30-2009, 10:10 AM	#8 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,753 OS: win 7 32x 64x rtm	Re: HDD Stopped working check what options are available in disk management see if it lists a foreign drive __________________

07-03-2009, 07:41 PM	#10 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,753 OS: win 7 32x 64x rtm	Re: HDD Stopped working check the bios is still set to see sata as ide try a brand new cable on the drive try it in a different sata port __________________