WD500GB resized to 91GB by Migrate Easy how do I correct this

boreal · 06-25-2009, 11:35 AM

Dell Ispiron I6400 running Windows XP service pack 3 Bios A17

I need to know how to restore the correct hard drive capacity to a new hard drive damaged by Migrate Easy 7.0 The 500GB of the new drive was recognized by the laptop before I tried Migrate Easy.

My daughter's laptop computer hard drive was nearly full (100GB drive showing 88.6GB - 87.1GB used, 1.5GB free) so I purchased a 500GB SATA western digital scorpio blue internal hard drive. I put it into a usb case, attached it to the computer and ran Migrate Easy 7.0

The transfer of data to the new hard drive seemed to proceed smoothly. The program required a restart so I did this then switched the new drive into the laptop. I got a blue screen with an stop message 0x0000007B (0xBA4CB524,0xC0000034,0x00000000,0x00000000)

I put the original HD back into the computer and put the new HD back into the usb case and plugged it in. I expected to simply rerun the program after checking that I had not missed any steps. Migrate Easy would not run as it could not detect the HD in the external usb case.

I tried connecting the usb drive to another computer running vista to see if it could detect the drive. It could but showed the drive as having only a capacity 91.7 GB instead of the 500GB it should have.

I tried several variations of hard drive repair tools and was eventually able to repair the drive enough to reformat it but it is reformatted as a 91.7GB drive now.

Western Digital's diagnostic tool shows the drive is fine. The acronis support forum has several posts from people with the same problem as a result of using migrate easy, but no responses suggesting a solution.

How can I restore the original 500GB capacity? I don't want to make a bigger mess.

I do not need to recover data. I only need to recover the original setting of 500GB. I can't seem to find a way to do this.

usasma · 06-25-2009, 01:14 PM

Go to Start and type in "diskmgmt.msc" (without the quotes) and press Enter
Locate the drive in the window - does it show approx. 410 gB of unassigned/unallocated space?

If so, then you can likely right click on the 91.7 gB partition and select "Extend volume" - and then specify that you want it to take the entire volume up.

boreal · 06-25-2009, 01:38 PM

Sorry I don't understand how I double posted....

boreal · 06-25-2009, 01:40 PM

Thanks for the suggestion unfortunately...
I tried that and volume expand is grayed out in the options. Here is what it tells me
Layout:simple
Type:basic
File System:NTFS (after Migrate Easy was done this had been changed to FAT16 -formating it allowed me to change it to NTFS but not to recover the GBs
Status:healthy (after reformating but not after Migrate Easy)
Capacity:91.76
Free:91.76
% Free:100
Fault Tolerance: No
Overhead: No

Any more ideas?

**raptor_pa** · 06-25-2009, 01:44 PM

Does it show the missing space as unallocated in disk management? This is normal behavior for cloning programs, it creates an EXACT duplicate bit by bit of the source disk to the target. You will probably need to mount the disk in a desktop because this tool won't run on the disk the system booted from and then try http://blog.atola.com/restoring-fact...rive-capacity/ the info you will need to run it is all pretty much in this page.

boreal · 06-25-2009, 02:07 PM

No it does not show the missing space as unallocated in disk management.

The cloning program saw the 500GB at the start. The automatic settings were used that should have allowed the full 500GB to appear when finished. When the program finished, the HD showed as having something saved to it, and showed the extra space but it was showing errors and could not be opened to view the contents.

I will check out the link. Thank you

boreal · 07-09-2009, 03:44 PM

I just wanted to say thank you very much. I was able to convince a friend to help today. He downloaded the HDD restore capacity program and in seconds the hard drive was reset to it's original 500GB.

What a relief.

WD Lifeguard tools is now copying the contents of the old drive to the new.

Thank you again.

06-25-2009, 11:35 AM	#1 (permalink)
boreal Registered User Join Date: Apr 2009 Posts: 19 OS: vista	WD500GB resized to 91GB by Migrate Easy how do I correct this Dell Ispiron I6400 running Windows XP service pack 3 Bios A17 I need to know how to restore the correct hard drive capacity to a new hard drive damaged by Migrate Easy 7.0 The 500GB of the new drive was recognized by the laptop before I tried Migrate Easy. My daughter's laptop computer hard drive was nearly full (100GB drive showing 88.6GB - 87.1GB used, 1.5GB free) so I purchased a 500GB SATA western digital scorpio blue internal hard drive. I put it into a usb case, attached it to the computer and ran Migrate Easy 7.0 The transfer of data to the new hard drive seemed to proceed smoothly. The program required a restart so I did this then switched the new drive into the laptop. I got a blue screen with an stop message 0x0000007B (0xBA4CB524,0xC0000034,0x00000000,0x00000000) I put the original HD back into the computer and put the new HD back into the usb case and plugged it in. I expected to simply rerun the program after checking that I had not missed any steps. Migrate Easy would not run as it could not detect the HD in the external usb case. I tried connecting the usb drive to another computer running vista to see if it could detect the drive. It could but showed the drive as having only a capacity 91.7 GB instead of the 500GB it should have. I tried several variations of hard drive repair tools and was eventually able to repair the drive enough to reformat it but it is reformatted as a 91.7GB drive now. Western Digital's diagnostic tool shows the drive is fine. The acronis support forum has several posts from people with the same problem as a result of using migrate easy, but no responses suggesting a solution. How can I restore the original 500GB capacity? I don't want to make a bigger mess. I do not need to recover data. I only need to recover the original setting of 500GB. I can't seem to find a way to do this. Last edited by boreal; 06-25-2009 at 11:38 AM.

06-25-2009, 01:14 PM	#2 (permalink)
usasma Tech Hardware Team Join Date: Apr 2009 Location: Southeastern CT, USA Posts: 1,613 OS: Vista (x64); Win7 (x32 & x64)	Re: WD500GB resized to 91GB by Migrate Easy how do I correct this Go to Start and type in "diskmgmt.msc" (without the quotes) and press Enter Locate the drive in the window - does it show approx. 410 gB of unassigned/unallocated space? If so, then you can likely right click on the 91.7 gB partition and select "Extend volume" - and then specify that you want it to take the entire volume up. __________________ aka John MVP Windows - Desktop Experience "There are very few problems in life that can't be fixed by the proper application of high explosives" If I haven't replied in 48 hours, please send me a PM.

06-25-2009, 01:38 PM	#3 (permalink)
boreal Registered User Join Date: Apr 2009 Posts: 19 OS: vista	Re: WD500GB resized to 91GB by Migrate Easy how do I correct this Sorry I don't understand how I double posted.... Last edited by boreal; 06-25-2009 at 01:42 PM.

06-25-2009, 01:40 PM	#4 (permalink)
boreal Registered User Join Date: Apr 2009 Posts: 19 OS: vista	Re: WD500GB resized to 91GB by Migrate Easy how do I correct this Thanks for the suggestion unfortunately... I tried that and volume expand is grayed out in the options. Here is what it tells me Layout:simple Type:basic File System:NTFS (after Migrate Easy was done this had been changed to FAT16 -formating it allowed me to change it to NTFS but not to recover the GBs Status:healthy (after reformating but not after Migrate Easy) Capacity:91.76 Free:91.76 % Free:100 Fault Tolerance: No Overhead: No Any more ideas?

06-25-2009, 01:44 PM	#5 (permalink)
raptor_pa Mod Hardware Team Join Date: Dec 2008 Location: Central PA Posts: 4,818 OS: XP	Re: WD500GB resized to 91GB by Migrate Easy how do I correct this Does it show the missing space as unallocated in disk management? This is normal behavior for cloning programs, it creates an EXACT duplicate bit by bit of the source disk to the target. You will probably need to mount the disk in a desktop because this tool won't run on the disk the system booted from and then try http://blog.atola.com/restoring-fact...rive-capacity/ the info you will need to run it is all pretty much in this page. __________________

06-25-2009, 02:07 PM	#6 (permalink)
boreal Registered User Join Date: Apr 2009 Posts: 19 OS: vista	Re: WD500GB resized to 91GB by Migrate Easy how do I correct this No it does not show the missing space as unallocated in disk management. The cloning program saw the 500GB at the start. The automatic settings were used that should have allowed the full 500GB to appear when finished. When the program finished, the HD showed as having something saved to it, and showed the extra space but it was showing errors and could not be opened to view the contents. I will check out the link. Thank you

07-09-2009, 03:44 PM	#7 (permalink)
boreal Registered User Join Date: Apr 2009 Posts: 19 OS: vista	Re: WD500GB resized to 91GB by Migrate Easy how do I correct this I just wanted to say thank you very much. I was able to convince a friend to help today. He downloaded the HDD restore capacity program and in seconds the hard drive was reset to it's original 500GB. What a relief. WD Lifeguard tools is now copying the contents of the old drive to the new. Thank you again.