SURVIVALsp1

Well, I have two problems with my EHD right now.

The first problem is that my computer occasionally freezes whenever I plug my HD in. I can fix this by turning it off then on, but I'm just really bothered by this.

The second problem is that my computer does not recognize it, giving me the USB Device Not Recognized error.


My EHD is a Seagate Barracuda with NTFS format.

simpswr

Is it recognized when you plug it into another pc?

SURVIVALsp1

No, it doesn't.

raptor_pa

OK, any idea what the model number of the actual drive is? Do you know if it a 7200.11 series drive? These drives had some firmware issues and woulod just go south. Does the drive fail everytime? If so you may need to remove the drive from the housing to verify if it is a 7200.11. If it is, tehn get the serial number from teh white label, go to seagate's site and check the serial number with their on-line application to see if it is one of the drives that could be affected by the firmware bug. If it is, contact Seagate tech support, they will repair the drive and return it with data intact if the issue is the firmware bug.

SURVIVALsp1

http://www.newegg.com/Product/Produc...82E16822148274


This is what I have, which is enclosed in a miniStack v.3.

raptor_pa

That is a 7200.11, check the serial number on Seagte's site to see if it suffers fromt eh firmware bug.

SURVIVALsp1

It is not suffering from the firmware bug, apparently.

raptor_pa

OK then the next step is to get the drive mounted internally in a desktop and run seagate's seatools against the drive short and long tests.

SURVIVALsp1

OH.... I might have a problem or two with that.

1) There is absolutely no way of opening my Tower. I've tried once, I've tried twice, I've confirmed it will never open without the use of drastic measures.

2) I have no more drive bays in my tower. Even though I've never opened my tower, I'm 100% that there is no more space.

raptor_pa

It doesn't need to be in a bay, just connected for testing.... There has to be some way to openit, they put everything in :)

SURVIVALsp1

Well yeah, I guess you're right about the "no Drive bay needed" thing.

BUT THERE IS ABSOLUTELY NO WAY OF OPENING THIS THING.
EVEN THE COMPUTER TECHIE THAT I GO TO FOR HELP WITH COMPUTERS COULDN'T OPEN THIS SAFE OF A TOWER.

IT FEELS LIKE IT WAS MADE TO BE SEALED SHUT.

raptor_pa

You can try it USB, but USB interfaces do not pass all the low level commands and protocols that may be needed, seatools will probably run OK on an external, if it passes tho the next step would be test_disk - which I have had mixed results with using USB.

SURVIVALsp1

So which tests am I supposed to do????

raptor_pa

Sea tools - Smart, long and short, run them all..

SURVIVALsp1

SMART, all Short, and all Long tests have been passed.

raptor_pa

OK download partition find and mount, scan the drive and see if it can find a partition and mount it. You can then copy your files off, or try test_disk as in this sticky Have you "lost" a hard drive, partition or files in your computer? to see if you can repair the partition table/mbr.

SURVIVALsp1

No new partitions have been found.

raptor_pa

Is that with find and mount or test_disk?

SURVIVALsp1

Wait, no. I said that wrong.

In Find and Mount, the drive didn't even show up.

raptor_pa

This is the point I was worried about above, is it really not seeing them, or is it failing because of the external USB interface not passing the commands correctly. Did test_disk identify the drive correctly by capacity?