Please help if you can

Richie1000 · 05-04-2009, 05:00 AM

i recenty bought a second hand 1TB Western digital External driver, I run Windows XP on my computers and each time i plug usb into comp it asks for me to install drivers .... unsure what drivers are needed as no disk came with Hard drive i looked on HCL and it said that it was compatible with vista and didnt mention XP .... i dont really like vista and need any help to set up on XP if it is possible ..... i am running (1 comp pentium 4, 2.0GHz with 1 gig ram), (2 1.8GHz intel celeron M with 2 gig ram) both have XP SP3 ..... thanks for any help

oldjoe · 05-04-2009, 07:14 AM

No drivers are needed for HDD. Are you certain the external drive is good? Can you try connecting it to another PC? Do other USB devices work in the laptop?

**belfasteddie** · 05-04-2009, 07:18 AM

Have a look here.
:http://www.driverskit.com/freedownlo..._00/17304.html

Riskyone101 · 05-05-2009, 10:29 AM

Do you have the chipset installed for the motherboard?

Richie1000 · 05-06-2009, 07:56 PM

yeah i am running intel 802ABG on acer aspire laptop

**ahmorrow** · 05-06-2009, 09:05 PM

Give me the model number on the drive, alternatively you can look up support on their website. If you can't find anything useful there, contact customer support. I recently had a few problems with mine, had to download DataLifeguard or something like that and 0 off the drive... horrible. Could've been worse, might have had stuff on it :-)

Oh yeah, and if you do end up contacting customer support be sure to read through the entire email. The first will just be confirming it was sent and they'll get back to you, but the second actually has tips that help. Don't worry about the RMA unless you're asking to get it replaced/repaired by them.

Anyway I hope this works out for you.

Riskyone101 · 05-06-2009, 10:51 PM

Quote:

Originally Posted by Richie1000

i recenty bought a second hand 1TB Western digital External driver, I run Windows XP on my computers and each time i plug usb into comp it asks for me to install drivers .... unsure what drivers are needed as no disk came with Hard drive i looked on HCL and it said that it was compatible with vista and didnt mention XP .... i dont really like vista and need any help to set up on XP if it is possible ..... i am running (1 comp pentium 4, 2.0GHz with 1 gig ram), (2 1.8GHz intel celeron M with 2 gig ram) both have XP SP3 ..... thanks for any help

intel 802ABG on acer aspire laptop

Start here:

http://www.acer.com/worldwide/selection.html

You will need the chipset driver I believe, also you didnt your post model number for the laptop so I couldnt look it up but theres where you start up above.

**ahmorrow** · 05-06-2009, 10:57 PM

Riskyone101 the problem shouldn't be with his laptop, and if it is, it's probably the fact that he's probably not getting enough power--if it's a USB/Firewire only drive. More than likely he just needs the drivers.

Not trying to talk down, just trying to understand where you're coming from there.

Richie1000 · 05-07-2009, 07:29 PM

acer aspire 3680 .... though i have all the drivers had to get them when i downgraded to XP from vista ..... the model number is WD10000E035 i have searched on the WD website to no avail thanx for your help guys its appreciated ..... it's beggining to lok more and more like hard drive is stuffed though .... not too bad though it only cost me $10.00

Riskyone101 · 05-07-2009, 09:35 PM

Ok what I was saying here did you install the Intel chipset 8.0.0.1009
from here?

http://us.acer.com/acer/service.do?L...CRC=2054404012

Dont forget to (choose your window installation) also before downloading.
The chipset will cover the mass storage driver for the laptop.

Note: Install chipset first and reboot pc inbetween each driver installation.
Also you need to disable antivirus and antispyware programs while running the installer
so as the driver may seat itself properly.

tom7343 · 05-08-2009, 06:51 AM

Replaced hard drive 2 times on this Dell and had to install the Drivers from the Dell CD ..Drivers for your Acer should be on a disk that came with computer or downloaded from Acer site.
Most times before any downloading you are able to view what the driver will do and instructions on how to install if needed

05-04-2009, 05:00 AM	#1 (permalink)
Richie1000 Registered User Join Date: Apr 2009 Posts: 8 OS: XP	Please help if you can i recenty bought a second hand 1TB Western digital External driver, I run Windows XP on my computers and each time i plug usb into comp it asks for me to install drivers .... unsure what drivers are needed as no disk came with Hard drive i looked on HCL and it said that it was compatible with vista and didnt mention XP .... i dont really like vista and need any help to set up on XP if it is possible ..... i am running (1 comp pentium 4, 2.0GHz with 1 gig ram), (2 1.8GHz intel celeron M with 2 gig ram) both have XP SP3 ..... thanks for any help

05-04-2009, 07:14 AM	#2 (permalink)
oldjoe Registered User Join Date: Apr 2009 Location: Illinois Posts: 276 OS: XP Pro My System	Re: Please help if you can No drivers are needed for HDD. Are you certain the external drive is good? Can you try connecting it to another PC? Do other USB devices work in the laptop?

05-04-2009, 07:18 AM	#3 (permalink)
belfasteddie Enthusiast Join Date: Aug 2007 Location: Belfast N.I. Posts: 1,551 OS: Puppy Linux 4.12	Re: Please help if you can Have a look here. :http://www.driverskit.com/freedownlo..._00/17304.html

05-05-2009, 10:29 AM	#4 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,697 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: Please help if you can Do you have the chipset installed for the motherboard? __________________

05-06-2009, 07:56 PM	#5 (permalink)
Richie1000 Registered User Join Date: Apr 2009 Posts: 8 OS: XP	Re: Please help if you can yeah i am running intel 802ABG on acer aspire laptop

05-06-2009, 09:05 PM	#6 (permalink)
ahmorrow God (TSF Enthusiast) Join Date: May 2009 Location: Jeffersonville, IN Posts: 894 OS: Ubuntu 9.10 [Karmic Koala] My System	Re: Please help if you can Give me the model number on the drive, alternatively you can look up support on their website. If you can't find anything useful there, contact customer support. I recently had a few problems with mine, had to download DataLifeguard or something like that and 0 off the drive... horrible. Could've been worse, might have had stuff on it :-) Oh yeah, and if you do end up contacting customer support be sure to read through the entire email. The first will just be confirming it was sent and they'll get back to you, but the second actually has tips that help. Don't worry about the RMA unless you're asking to get it replaced/repaired by them. Anyway I hope this works out for you.

05-06-2009, 10:57 PM	#8 (permalink)
ahmorrow God (TSF Enthusiast) Join Date: May 2009 Location: Jeffersonville, IN Posts: 894 OS: Ubuntu 9.10 [Karmic Koala] My System	Re: Please help if you can Riskyone101 the problem shouldn't be with his laptop, and if it is, it's probably the fact that he's probably not getting enough power--if it's a USB/Firewire only drive. More than likely he just needs the drivers. Not trying to talk down, just trying to understand where you're coming from there. __________________ If I have not responded to a post in 24 hours or more, PM me with a link to the thread and I'll get back to you. I do not help via PM/IM/Email.

05-07-2009, 07:29 PM	#9 (permalink)
Richie1000 Registered User Join Date: Apr 2009 Posts: 8 OS: XP	Re: Please help if you can acer aspire 3680 .... though i have all the drivers had to get them when i downgraded to XP from vista ..... the model number is WD10000E035 i have searched on the WD website to no avail thanx for your help guys its appreciated ..... it's beggining to lok more and more like hard drive is stuffed though .... not too bad though it only cost me $10.00

05-07-2009, 09:35 PM	#10 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,697 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: Please help if you can Ok what I was saying here did you install the Intel chipset 8.0.0.1009 from here? http://us.acer.com/acer/service.do?L...CRC=2054404012 Dont forget to (choose your window installation) also before downloading. The chipset will cover the mass storage driver for the laptop. Note: Install chipset first and reboot pc inbetween each driver installation. Also you need to disable antivirus and antispyware programs while running the installer so as the driver may seat itself properly. __________________ Last edited by Riskyone101; 05-07-2009 at 09:37 PM.

05-08-2009, 06:51 AM	#11 (permalink)
tom7343 Registered User Join Date: May 2009 Location: Seattle WA. Posts: 14 OS: XP-SerPK-3/Linux-SuSe 10.3	Re: Please help if you can Replaced hard drive 2 times on this Dell and had to install the Drivers from the Dell CD ..Drivers for your Acer should be on a disk that came with computer or downloaded from Acer site. Most times before any downloading you are able to view what the driver will do and instructions on how to install if needed