[SOLVED] Disk read error

gcha · 03-22-2009, 04:14 AM

I have a problem accessing the c: drive on a computer. The drive is a Seagate 80GB ST3899 11A. On powering up the following message appears “ A disk read error has occurred” “Press Ctr+Alt+Del to restart” – this just brings it back to square one. The disk has XP Home installed
I have tried installing a good drive as master and the faulty drive as slave but the slave drive does not register although recognized in the BIOS. I have tried using fdisk from a DOS disk in A: but again the drive is not recognized. Is there a way round this or do I assume the disk is unusable?

Tumbleweed36 · 03-22-2009, 04:46 AM

Have you tried the disk manufacturer's utility called Seatools to see if it will help?

Hard Drive Utilities

gcha · 03-22-2009, 05:42 AM

Tumbleweed36

Thanks, I will try and come back to you

gcha · 03-22-2009, 09:19 AM

Hi again

The Seatools did not actualy resolve the problem as it failed most of the test. It did however recognize the drive and from there I was able to do a basic format. Hopefully I can now partition it and reload windows XP

Thanks again for your help

Tumbleweed36 · 03-22-2009, 09:42 AM

Might be a good idea to use the Seatools program to do the partition and format and then run the test again to make sure the drive is healthy before putting anything back on it.

gcha · 03-24-2009, 01:32 AM

Hi

Many thanks - I now have an operating system.

Tumbleweed36 · 03-24-2009, 05:13 AM

That is great to hear. Have a great Tuesday.

03-22-2009, 04:14 AM	#1 (permalink)
gcha Registered User Join Date: Mar 2008 Posts: 38 OS: XPHome SP2	[SOLVED] Disk read error I have a problem accessing the c: drive on a computer. The drive is a Seagate 80GB ST3899 11A. On powering up the following message appears “ A disk read error has occurred” “Press Ctr+Alt+Del to restart” – this just brings it back to square one. The disk has XP Home installed I have tried installing a good drive as master and the faulty drive as slave but the slave drive does not register although recognized in the BIOS. I have tried using fdisk from a DOS disk in A: but again the drive is not recognized. Is there a way round this or do I assume the disk is unusable?

03-22-2009, 04:46 AM	#2 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 19,662 OS: XP Professional	Re: Disk read error Have you tried the disk manufacturer's utility called Seatools to see if it will help? Hard Drive Utilities __________________ ---------- I don't receive email notifications of replies to subscribed threads. (Internet provider policy) Therefore, if I don't respond to your post within 24 hours, please send me a reminder PM and include the link to your thread.

03-22-2009, 05:42 AM	#3 (permalink)
gcha Registered User Join Date: Mar 2008 Posts: 38 OS: XPHome SP2	Re: Disk read error Tumbleweed36 Thanks, I will try and come back to you

03-22-2009, 09:19 AM	#4 (permalink)
gcha Registered User Join Date: Mar 2008 Posts: 38 OS: XPHome SP2	Re: Disk read error Hi again The Seatools did not actualy resolve the problem as it failed most of the test. It did however recognize the drive and from there I was able to do a basic format. Hopefully I can now partition it and reload windows XP Thanks again for your help

03-22-2009, 09:42 AM	#5 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 19,662 OS: XP Professional	Re: Disk read error Might be a good idea to use the Seatools program to do the partition and format and then run the test again to make sure the drive is healthy before putting anything back on it. __________________ ---------- I don't receive email notifications of replies to subscribed threads. (Internet provider policy) Therefore, if I don't respond to your post within 24 hours, please send me a reminder PM and include the link to your thread.

03-24-2009, 01:32 AM	#6 (permalink)
gcha Registered User Join Date: Mar 2008 Posts: 38 OS: XPHome SP2	Re: Disk read error Hi Many thanks - I now have an operating system.

03-24-2009, 05:13 AM	#7 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 19,662 OS: XP Professional	Re: Disk read error That is great to hear. Have a great Tuesday. __________________ ---------- I don't receive email notifications of replies to subscribed threads. (Internet provider policy) Therefore, if I don't respond to your post within 24 hours, please send me a reminder PM and include the link to your thread.