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| Hard Drive Support Support Forum for hard drives; Western Digital, Seagate, Maxtor, Toshiba |
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#1 (permalink) |
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Registered User
Join Date: Mar 2009
Posts: 3
OS: Windows XP Sp2 Home Edition
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Maxtor 6B300R0 Internal Slave - Not accesable
Morining all,
Ive a slight problem with my Maxtor 300GB 6B300R0. Im using Windows XP Home Edition Sp2 Yesterday everything was working fine after a new format and install on my C:, until I installed a driver and a bluescreen of death appeared. I rebooted pc went into safemode and removed driver - everything was fine until I came to copy my documents over from drive E: and some videos for encoding from drive D: I go into My Computer and drives D & E show in there (no drive sizes though), but when click on the drives I get a message back saying "D:\ not accesable. The file or directory is corrupted or unreadable. I found your site and proceeded to go through the steps with testdisk with all apperar to be ok (well it would do to someone with out a clue) But after following the steps I still cant access drive D or E. Posted are screen shots of testdisk step E, step G and also Disk Management. Please help as I have a lot of videos that I need to do for a surprise 30th. |
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#2 (permalink) |
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Mod Hardware Team
Join Date: Dec 2008
Location: Central PA
Posts: 4,843
OS: XP
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Re: Maxtor 6B300R0 Internal Slave - Not accesable
Sounds more like a permissions isue since you re-installed, your old user accounts, which were created under the old windows install no longer exist. Even if you use the same user name and password, it is not the same account. What you need to do is take ownership of the old directories. Logged on with an administrator level account, right click on the drive in computer management properties -> security -> advanced ->owner check the box to apply to child objects, select your user account and OK your way back.
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#3 (permalink) |
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Registered User
Join Date: Mar 2009
Posts: 3
OS: Windows XP Sp2 Home Edition
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Re: Maxtor 6B300R0 Internal Slave - Not accesable
I am logged on as administrator and Ive also tried in safe mode (as admin)
When I right click on either D or E there is no security tab. Noticed on reboot next to the drive it now says 1T Timming. |
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#4 (permalink) |
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Mod Hardware Team
Join Date: Dec 2008
Location: Central PA
Posts: 4,843
OS: XP
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Re: Maxtor 6B300R0 Internal Slave - Not accesable
Misidentified drives often indicate firmware or SA area corruption. Last thing to try is to access the disk with r-studio and see if it can read any of the files so you can recover your data to another disk. You can DL it as a demo to see what it will find. If it is a firmware or SA area problem then the drive will need professional recovery if the data is critical - probably $1000 at the low end of the quote spectrum. Unfortunately these types of issues are not user serviceable.
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#5 (permalink) |
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Registered User
Join Date: Mar 2009
Posts: 3
OS: Windows XP Sp2 Home Edition
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Re: Maxtor 6B300R0 Internal Slave - Not accesable
Ok Ive tried R-Studio (only on E drive as its smaller) and it does Identify the files.
So is there a way to recover these files or load the firmware back so both D&E work? |
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#6 (permalink) |
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Mod Hardware Team
Join Date: Dec 2008
Location: Central PA
Posts: 4,843
OS: XP
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Re: Maxtor 6B300R0 Internal Slave - Not accesable
You can register r-studio ( 49.95 for the NTFS only or FAT only versions.. ) and then recover the files to another disk. After you have your data safe then zero wipe the drive with killdisk or d-ban, repartition and reformat. If it is a logical failure only, then this will work, if it is a firmware issue, then scrap the drive and replace. Firmware can be reloaded, however it takes special hardware to talk to the drive at theat point.. about $15,000 worth of hardware and software (PC3000) and you still need to find compatible adaptives for your drive. Unlike the firmware in a lot of hardware, the drive's firmware may include modules that are specific to that particular individual drive... bad sector tables, translation table. Not something you can do at home..
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