c000021a + c0000139 errors

melenama · 01-25-2009, 05:38 PM

I have been looking all over the net for some answers, but can not find anything that is working for me. Hopefully anyone here can give me some clues.

When I start the computer I get an "STOP: c000021a unknown hard error". I can not go inside safe mode nor use the last working configuration.

When I use chkdsk in the recovery console I get the following error: "STOP: c0000139 entry point not found. The procedure entry point LdrSetMUICacheType could not be located in the dynamic link library ntdll.dll"

I tried running bootcfg /rebuild but get an error saying I might have a corrupt file system and that I should run chkdsk...

Somewhere it was suggested to look in the system32 folder for files with a date near the crash time and delete them. The only files I found were "eRLog.ini" and "wpa.dbl". After a quick search it seems that these are error log file and Windows activation key. So I guess that the last one I should definetely not delete. Not sure about the first one, though.

Does anyone have any suggestions to what might be wrong, and what I can do to fix it? Any help would be highly appreciated. Thanks!

melenama · 01-25-2009, 05:55 PM

Im not quite sure what caused the crash in the first place. I havent downloaded or installed anything recently. The only "unusual" thing that happened before the crash was Firefox crashing while I tried going inside Veoh. But the computer was still working fine.

After a little while I left the computer and when I came back was a big black screen telling me the computer had crashed and that I had to restart the machine. After that I havent been able to start the computer again.

**raptor_pa** · 01-25-2009, 06:04 PM

http://support.microsoft.com/search/...000021a&mode=r 195 entries for the c000021a Might want to try a repair install.....

01-25-2009, 05:38 PM	#1 (permalink)
melenama Registered User Join Date: Jan 2009 Posts: 2 OS: Windows XP Professional SP2	c000021a + c0000139 errors I have been looking all over the net for some answers, but can not find anything that is working for me. Hopefully anyone here can give me some clues. When I start the computer I get an "STOP: c000021a unknown hard error". I can not go inside safe mode nor use the last working configuration. When I use chkdsk in the recovery console I get the following error: "STOP: c0000139 entry point not found. The procedure entry point LdrSetMUICacheType could not be located in the dynamic link library ntdll.dll" I tried running bootcfg /rebuild but get an error saying I might have a corrupt file system and that I should run chkdsk... Somewhere it was suggested to look in the system32 folder for files with a date near the crash time and delete them. The only files I found were "eRLog.ini" and "wpa.dbl". After a quick search it seems that these are error log file and Windows activation key. So I guess that the last one I should definetely not delete. Not sure about the first one, though. Does anyone have any suggestions to what might be wrong, and what I can do to fix it? Any help would be highly appreciated. Thanks!

01-25-2009, 05:55 PM	#2 (permalink)
melenama Registered User Join Date: Jan 2009 Posts: 2 OS: Windows XP Professional SP2	Re: c000021a + c0000139 errors Im not quite sure what caused the crash in the first place. I havent downloaded or installed anything recently. The only "unusual" thing that happened before the crash was Firefox crashing while I tried going inside Veoh. But the computer was still working fine. After a little while I left the computer and when I came back was a big black screen telling me the computer had crashed and that I had to restart the machine. After that I havent been able to start the computer again.

01-25-2009, 06:04 PM	#3 (permalink)
raptor_pa Mod Hardware Team Join Date: Dec 2008 Location: Central PA Posts: 4,840 OS: XP	Re: c000021a + c0000139 errors http://support.microsoft.com/search/...000021a&mode=r 195 entries for the c000021a Might want to try a repair install..... __________________