External HD Power Recoup

han736 · 01-25-2009, 01:12 PM

Accidently plugged speaker power supply into external hard drive. Put inside drive into new housing. My vista system is not seeing it but device manager is. All my wife's pictures, 1000's are on this drive 120 gig drive. Any suggestions?

**raptor_pa** · 01-25-2009, 01:46 PM

Get the drive out of the enclosure, and connect it directly to the PC, then use the demos of r-studio or getdataback to see if the files are recoverable. If the files are there then you can purchase the license to do the recovery. both programs are less than $100 ( I think $59 and $79 actually.. ) Was the drive previously connected to the vista system? Or was it on a box with another OS?

**grimx133** · 01-25-2009, 01:57 PM

Was at the r-studio site last night and noticed the price for r-studio ntfs was 49.99, not sure if that's a sale or new regular price. http://www.data-recovery-software.net/

**raptor_pa** · 01-25-2009, 01:59 PM

It probably is, We use the technician license so wasn't sure what the single user price was.. r-studio is a bargain at twice the price LOL

han736 · 01-26-2009, 06:19 PM

Hi guys and gals,

Took computer apart. No place to plug drive directlly into. Any other ideas?

han736 · 01-26-2009, 06:24 PM

Excuse my manners. Thank you so much for the hints thus far. We haven't hit pay dirt yet but thank you for your time. It is very much appreciated Raptor PA and grimx133. You have been very kind.

**raptor_pa** · 01-26-2009, 06:28 PM

I assume this is a sata drive and only IDE ports are available....

han736 · 01-26-2009, 07:03 PM

You are correct.

**raptor_pa** · 01-26-2009, 07:21 PM

Check for an IDE to sata adapter, relatively inexpensive and works better than USB cables and enclosures.

han736 · 01-26-2009, 07:38 PM

Best buy usually have these or go to a computer store?

**raptor_pa** · 01-26-2009, 07:40 PM

You could check best buy or other similar stores, maybe even Satple's. If not check local computer stores. We buy them in bulk from onliine sources. Newegg should have them.

han736 · 01-26-2009, 07:46 PM

Thank you very much. I'll keep you posted.

**raptor_pa** · 01-26-2009, 08:37 PM

There is a good possibility that the power spike from the wrong supply damaged the PCB of the drive. When you get it out of the case, look for any compromised components. The ideal case would be that the TVS ( transient Voltage supressor ) diodes did their job and blew out LOL. This is generally pretty obvious damage to the TVS's. If they worked correctly and were blown out, then you can simply unsolder them and remove them from teh PCB and if there is no other damage the drive should come up and spin. If it does do not consider the drive repaired, it is simply now in a state you can doa recovery and replace the drive. Even if you repalce the TVS's the drive would still not be one to trust with any critical data, the over voltage could have caused damage to other components like the preamp and head stack and might fail again at anytime.
Could you feel the drive spin up in the new housing when you applied power? And did it make any ticking noises if it did spin up? What is the make and model of the actual hard drive that is inside the enclosure.

han736 · 01-27-2009, 10:47 AM

The internal drive is a samsung.

**raptor_pa** · 01-27-2009, 01:15 PM

What is the model # of the Samsung?

han736 · 01-29-2009, 08:45 PM

The model # is HM120JC. The drive is not turning. Best Buy did not have the adapter. I'm going to a computer repair store tomorrow.

**raptor_pa** · 01-29-2009, 09:00 PM

OK well the adaptor will tell the story if it is the housing or the hd itself. If the HD we'll hope the TVS diode blew out in which case we can remove it to get the drive spinning long wnough for a recovery. It will be unstable to try to use it long term without replacing the TVS, and it will void the warrantee, so the question is if your data is worth more than the cost of a replacement drive.

han736 · 01-31-2009, 12:32 PM

I went to the local computer store and the IDE to SATA adapter (SATA side is too large). That was all they had. They recommended a data recovery company. www.datarecovery.net. Thoughts?

**raptor_pa** · 01-31-2009, 01:55 PM

If the drive is not spinning up, then professional recovery is about the only option, it still could be something simple tho, either the enclosure power is toast, or a TVS diode on the PCB of the drive. Did you get the drive out of the enclosrue? Look near the In what way was the SATA side too big? I've used a couple of types of adapters and never saw any that wouldn't fit on either a 3.5 or 2.5 inch drive. How have you checked the drive with at least the cover of the enclosure removed so you can feel the drive at power up to make sure it isn't spinning? Never heard anything one way or another on the vendor you mention, but they do seeem to pass the critical first test of in house clean rooms :)

han736 · 02-01-2009, 01:24 PM

Keep in mind that the external drive was a Lacie drive and the drive inside was a samsung. I didn't think I could open the samsung unless it was in a clean room. Is that correct?

01-25-2009, 01:12 PM	#1 (permalink)
han736 Registered User Join Date: Jan 2009 Location: Ohio Posts: 12 OS: vista	External HD Power Recoup Accidently plugged speaker power supply into external hard drive. Put inside drive into new housing. My vista system is not seeing it but device manager is. All my wife's pictures, 1000's are on this drive 120 gig drive. Any suggestions?

01-25-2009, 01:46 PM	#2 (permalink)
raptor_pa Mod Hardware Team Join Date: Dec 2008 Location: Central PA Posts: 4,792 OS: XP	Re: External HD Power Recoup Get the drive out of the enclosure, and connect it directly to the PC, then use the demos of r-studio or getdataback to see if the files are recoverable. If the files are there then you can purchase the license to do the recovery. both programs are less than $100 ( I think $59 and $79 actually.. ) Was the drive previously connected to the vista system? Or was it on a box with another OS? __________________

01-25-2009, 01:57 PM	#3 (permalink)
grimx133 Mentor Hardware Team Join Date: Jan 2008 Location: Canada eh Posts: 3,137 OS: xp mce sp2, xp pro sp2, windows 7 beta My System	Re: External HD Power Recoup Was at the r-studio site last night and noticed the price for r-studio ntfs was 49.99, not sure if that's a sale or new regular price. http://www.data-recovery-software.net/ __________________

01-25-2009, 01:59 PM	#4 (permalink)
raptor_pa Mod Hardware Team Join Date: Dec 2008 Location: Central PA Posts: 4,792 OS: XP	Re: External HD Power Recoup It probably is, We use the technician license so wasn't sure what the single user price was.. r-studio is a bargain at twice the price LOL __________________

01-26-2009, 06:19 PM	#5 (permalink)
han736 Registered User Join Date: Jan 2009 Location: Ohio Posts: 12 OS: vista	Re: External HD Power Recoup Hi guys and gals, Took computer apart. No place to plug drive directlly into. Any other ideas?

01-26-2009, 06:24 PM	#6 (permalink)
han736 Registered User Join Date: Jan 2009 Location: Ohio Posts: 12 OS: vista	Re: External HD Power Recoup Excuse my manners. Thank you so much for the hints thus far. We haven't hit pay dirt yet but thank you for your time. It is very much appreciated Raptor PA and grimx133. You have been very kind.

01-26-2009, 06:28 PM	#7 (permalink)
raptor_pa Mod Hardware Team Join Date: Dec 2008 Location: Central PA Posts: 4,792 OS: XP	Re: External HD Power Recoup I assume this is a sata drive and only IDE ports are available.... __________________

01-26-2009, 07:03 PM	#8 (permalink)
han736 Registered User Join Date: Jan 2009 Location: Ohio Posts: 12 OS: vista	Re: External HD Power Recoup You are correct.

01-26-2009, 07:21 PM	#9 (permalink)
raptor_pa Mod Hardware Team Join Date: Dec 2008 Location: Central PA Posts: 4,792 OS: XP	Re: External HD Power Recoup Check for an IDE to sata adapter, relatively inexpensive and works better than USB cables and enclosures. __________________

01-26-2009, 07:38 PM	#10 (permalink)
han736 Registered User Join Date: Jan 2009 Location: Ohio Posts: 12 OS: vista	Re: External HD Power Recoup Best buy usually have these or go to a computer store?

01-26-2009, 07:40 PM	#11 (permalink)
raptor_pa Mod Hardware Team Join Date: Dec 2008 Location: Central PA Posts: 4,792 OS: XP	Re: External HD Power Recoup You could check best buy or other similar stores, maybe even Satple's. If not check local computer stores. We buy them in bulk from onliine sources. Newegg should have them. __________________

01-26-2009, 07:46 PM	#12 (permalink)
han736 Registered User Join Date: Jan 2009 Location: Ohio Posts: 12 OS: vista	Re: External HD Power Recoup Thank you very much. I'll keep you posted.

01-26-2009, 08:37 PM	#13 (permalink)
raptor_pa Mod Hardware Team Join Date: Dec 2008 Location: Central PA Posts: 4,792 OS: XP	Re: External HD Power Recoup There is a good possibility that the power spike from the wrong supply damaged the PCB of the drive. When you get it out of the case, look for any compromised components. The ideal case would be that the TVS ( transient Voltage supressor ) diodes did their job and blew out LOL. This is generally pretty obvious damage to the TVS's. If they worked correctly and were blown out, then you can simply unsolder them and remove them from teh PCB and if there is no other damage the drive should come up and spin. If it does do not consider the drive repaired, it is simply now in a state you can doa recovery and replace the drive. Even if you repalce the TVS's the drive would still not be one to trust with any critical data, the over voltage could have caused damage to other components like the preamp and head stack and might fail again at anytime. Could you feel the drive spin up in the new housing when you applied power? And did it make any ticking noises if it did spin up? What is the make and model of the actual hard drive that is inside the enclosure. __________________

01-27-2009, 10:47 AM	#14 (permalink)
han736 Registered User Join Date: Jan 2009 Location: Ohio Posts: 12 OS: vista	Re: External HD Power Recoup The internal drive is a samsung.

01-27-2009, 01:15 PM	#15 (permalink)
raptor_pa Mod Hardware Team Join Date: Dec 2008 Location: Central PA Posts: 4,792 OS: XP	Re: External HD Power Recoup What is the model # of the Samsung? __________________

01-29-2009, 08:45 PM	#16 (permalink)
han736 Registered User Join Date: Jan 2009 Location: Ohio Posts: 12 OS: vista	Re: External HD Power Recoup The model # is HM120JC. The drive is not turning. Best Buy did not have the adapter. I'm going to a computer repair store tomorrow.

01-29-2009, 09:00 PM	#17 (permalink)
raptor_pa Mod Hardware Team Join Date: Dec 2008 Location: Central PA Posts: 4,792 OS: XP	Re: External HD Power Recoup OK well the adaptor will tell the story if it is the housing or the hd itself. If the HD we'll hope the TVS diode blew out in which case we can remove it to get the drive spinning long wnough for a recovery. It will be unstable to try to use it long term without replacing the TVS, and it will void the warrantee, so the question is if your data is worth more than the cost of a replacement drive. __________________

01-31-2009, 12:32 PM	#18 (permalink)
han736 Registered User Join Date: Jan 2009 Location: Ohio Posts: 12 OS: vista	Re: External HD Power Recoup I went to the local computer store and the IDE to SATA adapter (SATA side is too large). That was all they had. They recommended a data recovery company. www.datarecovery.net. Thoughts?

01-31-2009, 01:55 PM	#19 (permalink)
raptor_pa Mod Hardware Team Join Date: Dec 2008 Location: Central PA Posts: 4,792 OS: XP	Re: External HD Power Recoup If the drive is not spinning up, then professional recovery is about the only option, it still could be something simple tho, either the enclosure power is toast, or a TVS diode on the PCB of the drive. Did you get the drive out of the enclosrue? Look near the In what way was the SATA side too big? I've used a couple of types of adapters and never saw any that wouldn't fit on either a 3.5 or 2.5 inch drive. How have you checked the drive with at least the cover of the enclosure removed so you can feel the drive at power up to make sure it isn't spinning? Never heard anything one way or another on the vendor you mention, but they do seeem to pass the critical first test of in house clean rooms :) __________________

02-01-2009, 01:24 PM	#20 (permalink)
han736 Registered User Join Date: Jan 2009 Location: Ohio Posts: 12 OS: vista	Re: External HD Power Recoup Keep in mind that the external drive was a Lacie drive and the drive inside was a samsung. I didn't think I could open the samsung unless it was in a clean room. Is that correct?