2 problems with 2 different WD External Hard Drives

jazie&jordy · 01-07-2009, 07:30 PM

Hi,

I hope someone can help me out here...

Problem 1
My partner has a WD My Book 1TB external hard drive. We went to plug it in to my laptop last night so we could watch movies that were saved on it.

When we go to click on any of the folders on the hard drive its coming with an error message that is along the lines of "access denied F:/ parameter incorrect". Also just running the mouse along the folders they are saying they are empty which isnt right. I've clicked on properties and it is syaing that the disk uage is correct but there is nothing on there. Is there anyway to fix this problem at all??

Problem 2

My WD Elements HD is having a similar problem. Disk usuage is stating that there is data on the HD but when I go to open it from clicking on the icon, no folders appear at all and they aren't hidden. Is there anyway to fix this??

PLEASE HELP!!!!!

**linderman** · 01-08-2009, 03:56 PM

what happens when you connect both these drives to a desktop machine ?

martileewms · 02-07-2009, 10:28 AM

I'm having the same problem w/WD External Hard Drive. I am trying to backup from Toshiba Qosmio notebook to WD Passport and get Disk Error message. I just looked at WD booklet...didn't look earlier and it doesn't indicate compatibility w/Vista. Is that the problem?
Thanks.

**linderman** · 02-07-2009, 12:13 PM

I dont think its a vista compatability problem .......... look in vista disk management and see if the drive shows up there ?

martileewms · 02-08-2009, 06:15 AM

Thank you Linderman!! I didn't give up yesterday w/problem--yes, drive was there--did look at disk management--I don't think I did anything there. I finally formatted the external hard drive as the final error message was no NTFS something--sorry, I forget exactly what it said. In any event, it worked! Thank you again for taking the time to read and reply. :-)

01-07-2009, 07:30 PM	#1 (permalink)
jazie&jordy Registered User Join Date: Jan 2009 Posts: 1 OS: Windows XP	2 problems with 2 different WD External Hard Drives Hi, I hope someone can help me out here... Problem 1 My partner has a WD My Book 1TB external hard drive. We went to plug it in to my laptop last night so we could watch movies that were saved on it. When we go to click on any of the folders on the hard drive its coming with an error message that is along the lines of "access denied F:/ parameter incorrect". Also just running the mouse along the folders they are saying they are empty which isnt right. I've clicked on properties and it is syaing that the disk uage is correct but there is nothing on there. Is there anyway to fix this problem at all?? Problem 2 My WD Elements HD is having a similar problem. Disk usuage is stating that there is data on the HD but when I go to open it from clicking on the icon, no folders appear at all and they aren't hidden. Is there anyway to fix this?? PLEASE HELP!!!!!

01-08-2009, 03:56 PM	#2 (permalink)
linderman Moderator, Hardware Team Join Date: May 2005 Posts: 20,437 OS: win 2000 pro / Win XP pro My System	Re: 2 problems with 2 different WD External Hard Drives what happens when you connect both these drives to a desktop machine ? __________________ I still know nothing and I respect that fact, striving to improve and, along the way, help anyone that comes from the place that I used to be! Power Supply Selection LEARN TO BACK-UP YOUR DATA FREE & EASY YouTube - Runtime Software DriveImage XML tutorial

02-07-2009, 10:28 AM	#3 (permalink)
martileewms Registered User Join Date: Feb 2009 Posts: 2 OS: Vista Premium	Re: 2 problems with 2 different WD External Hard Drives I'm having the same problem w/WD External Hard Drive. I am trying to backup from Toshiba Qosmio notebook to WD Passport and get Disk Error message. I just looked at WD booklet...didn't look earlier and it doesn't indicate compatibility w/Vista. Is that the problem? Thanks.

02-07-2009, 12:13 PM	#4 (permalink)
linderman Moderator, Hardware Team Join Date: May 2005 Posts: 20,437 OS: win 2000 pro / Win XP pro My System	Re: 2 problems with 2 different WD External Hard Drives I dont think its a vista compatability problem .......... look in vista disk management and see if the drive shows up there ? __________________ I still know nothing and I respect that fact, striving to improve and, along the way, help anyone that comes from the place that I used to be! Power Supply Selection LEARN TO BACK-UP YOUR DATA FREE & EASY YouTube - Runtime Software DriveImage XML tutorial

02-08-2009, 06:15 AM	#5 (permalink)
martileewms Registered User Join Date: Feb 2009 Posts: 2 OS: Vista Premium	Re: 2 problems with 2 different WD External Hard Drives Thank you Linderman!! I didn't give up yesterday w/problem--yes, drive was there--did look at disk management--I don't think I did anything there. I finally formatted the external hard drive as the final error message was no NTFS something--sorry, I forget exactly what it said. In any event, it worked! Thank you again for taking the time to read and reply. :-)