Problems with my Western Digital

chainsaw_Matt · 01-06-2009, 06:23 PM

Hi! A while back I purchased a 500GB WD hard drive from Best Buy to use with my Toshiba Satellite laptop. I got it, installed, put files on it, everything works marvelously. About a month or so has gone by, and my first problem has sprouted up and I'm not sure how to go about fixing it.
It seems that whenever I go into the hard drive and try to right click a file or folder, it takes FOREVER. I averaged it taking about 15-20 seconds every time I right click ON a file or folder. I can right click inside the hard drive (as in right clicking when nothing is selected) and the menu pops up immediately with no problem. What could be causing this?
At first I thought it was just the computer, but right click on everything else works alright, just files that were in the folder. Which brings me to my one last, confusing point. If I move (cut or copy) a file or folder from the WD and paste it anywhere on the Toshiba's HD (for instance, cut file "blah.txt" from WD and paste into Desktop), it STILL takes forever to right-click where I pasted it! What's the deal? It only recently started doing this and its truly cumbersome. If anybody can offer any guidance it would be greatly appreciated. Thank you very much!

**linderman** · 01-06-2009, 06:33 PM

I would as a pre-caution back-up the data on the drive .............. use drive image XML (free) check out the "drive image youtube" tutorial = goggle

its easy to use

then I suggest you run the hard drive manufacturers bootable DOS diagnostic utility on the drive to verify the mechanical condition of the drive >>>>>>>>>>>>>

keep us posted with your progress

chainsaw_Matt · 01-13-2009, 04:11 PM

wow, I haven't checked back in a while. Thanks and I'll let you know what happens.

01-06-2009, 06:23 PM	#1 (permalink)
chainsaw_Matt Registered User Join Date: Nov 2008 Posts: 12 OS: Vista	Problems with my Western Digital Hi! A while back I purchased a 500GB WD hard drive from Best Buy to use with my Toshiba Satellite laptop. I got it, installed, put files on it, everything works marvelously. About a month or so has gone by, and my first problem has sprouted up and I'm not sure how to go about fixing it. It seems that whenever I go into the hard drive and try to right click a file or folder, it takes FOREVER. I averaged it taking about 15-20 seconds every time I right click ON a file or folder. I can right click inside the hard drive (as in right clicking when nothing is selected) and the menu pops up immediately with no problem. What could be causing this? At first I thought it was just the computer, but right click on everything else works alright, just files that were in the folder. Which brings me to my one last, confusing point. If I move (cut or copy) a file or folder from the WD and paste it anywhere on the Toshiba's HD (for instance, cut file "blah.txt" from WD and paste into Desktop), it STILL takes forever to right-click where I pasted it! What's the deal? It only recently started doing this and its truly cumbersome. If anybody can offer any guidance it would be greatly appreciated. Thank you very much!

01-06-2009, 06:33 PM	#2 (permalink)
linderman Moderator, Hardware Team Join Date: May 2005 Posts: 20,437 OS: win 2000 pro / Win XP pro My System	Re: Problems with my Western Digital I would as a pre-caution back-up the data on the drive .............. use drive image XML (free) check out the "drive image youtube" tutorial = goggle its easy to use then I suggest you run the hard drive manufacturers bootable DOS diagnostic utility on the drive to verify the mechanical condition of the drive >>>>>>>>>>>>> keep us posted with your progress __________________ I still know nothing and I respect that fact, striving to improve and, along the way, help anyone that comes from the place that I used to be! Power Supply Selection LEARN TO BACK-UP YOUR DATA FREE & EASY YouTube - Runtime Software DriveImage XML tutorial

01-13-2009, 04:11 PM	#3 (permalink)
chainsaw_Matt Registered User Join Date: Nov 2008 Posts: 12 OS: Vista	Re: Problems with my Western Digital wow, I haven't checked back in a while. Thanks and I'll let you know what happens.