some files wont open

stilettosqueak · 12-04-2008, 12:01 AM

i have a Wd 320gb external passport drive
When i load files on to it, they will open fine on the computer i load them from, but when i try to open the same file from a different computer, it says the file or directory is Not Accessible, Access denied. but it's not protected at all??

Any ideas how to fix this?

Running XP on an Acer Aspire One, but it happens on several different desk top aswell.

**grimx133** · 12-04-2008, 01:27 PM

That sounds like you have to take ownership, but that usually happens with an internal drive moved to a different computer, I've never had it happen with any of my externals. Anyway, give this microsoft knowledgebase article a read and see if that does the trick.
http://support.microsoft.com/kb/308421

**grimx133** · 12-05-2008, 11:07 AM

Also, give this thread a read, it may help. http://www.techsupportforum.com/hard...ss-denied.html

**raptor_pa** · 12-05-2008, 05:04 PM

It sounds like the external device is formatted NTFS, so when moved to another PC the users listed in teh security access control list for the files don't exist. If security is not an issue then you can set permissions on the security tab of the folders conatining these files to allow full control to the user named everyone. Should fix it when moved, right click dir -> security then add user. You will have to do this on the pc that created the files...

12-04-2008, 12:01 AM	#1 (permalink)
stilettosqueak Registered User Join Date: Dec 2008 Posts: 1 OS: xp	some files wont open i have a Wd 320gb external passport drive When i load files on to it, they will open fine on the computer i load them from, but when i try to open the same file from a different computer, it says the file or directory is Not Accessible, Access denied. but it's not protected at all?? Any ideas how to fix this? Running XP on an Acer Aspire One, but it happens on several different desk top aswell.

12-04-2008, 01:27 PM	#2 (permalink)
grimx133 Mentor Hardware Team Join Date: Jan 2008 Location: Canada eh Posts: 3,621 OS: xp mce sp2, xp pro sp2, windows 7 beta My System	Re: some files wont open That sounds like you have to take ownership, but that usually happens with an internal drive moved to a different computer, I've never had it happen with any of my externals. Anyway, give this microsoft knowledgebase article a read and see if that does the trick. http://support.microsoft.com/kb/308421 __________________

12-05-2008, 11:07 AM	#3 (permalink)
grimx133 Mentor Hardware Team Join Date: Jan 2008 Location: Canada eh Posts: 3,621 OS: xp mce sp2, xp pro sp2, windows 7 beta My System	Re: some files wont open Also, give this thread a read, it may help. http://www.techsupportforum.com/hard...ss-denied.html __________________

12-05-2008, 05:04 PM	#4 (permalink)
raptor_pa Mod Hardware Team Join Date: Dec 2008 Location: Central PA Posts: 6,233 OS: XP	Re: some files wont open It sounds like the external device is formatted NTFS, so when moved to another PC the users listed in teh security access control list for the files don't exist. If security is not an issue then you can set permissions on the security tab of the folders conatining these files to allow full control to the user named everyone. Should fix it when moved, right click dir -> security then add user. You will have to do this on the pc that created the files...