New hdd problem

porsche664 · 11-25-2008, 11:37 AM

My new WD6400AKS shows up in "My Computer" and bios but is not recognized when trying to install Vista onto it, or trying to clone another HDD to it with Norton Ghost. I can move or copy files to it through explorer just fine though.

Any suggestions on what the problem might be? I've tried different cables, different ports on the mobo(Gigabyte GA-EP43-DS3L/S3L), a full format and a quick format.

Tumbleweed36 · 11-25-2008, 01:16 PM

Have you gone in to the bios area and looked for an item called something like (not all are named that) Hard Drive Priority or Boot Priority? If so, make sure your drive you want to install on is listed FIRST in that area.

porsche664 · 11-25-2008, 01:20 PM

I've done that and also only had the new drive connected. It isn't recognized either way and asks me to install drivers which still don't make it show. My old drive is SATA as well and it does show up.

Tumbleweed36 · 11-25-2008, 06:19 PM

If you can move files to it like you mentioned, then I suggest you do what I did a couple of years ago. Here it goes, "I threw my Norton Products away and stopped using them. The best way to get a good clone is by using XXClone. It is a free program and is used by the majority of Techs here in the hardware area.

If interested, here is a link:

XXClone and if you need any information about this program then read the
XXclone Tutorial

11-25-2008, 11:37 AM	#1 (permalink)
porsche664 Registered User Join Date: Nov 2008 Posts: 2 OS: Vista sp1	New hdd problem My new WD6400AKS shows up in "My Computer" and bios but is not recognized when trying to install Vista onto it, or trying to clone another HDD to it with Norton Ghost. I can move or copy files to it through explorer just fine though. Any suggestions on what the problem might be? I've tried different cables, different ports on the mobo(Gigabyte GA-EP43-DS3L/S3L), a full format and a quick format.

11-25-2008, 01:16 PM	#2 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 19,462 OS: XP Professional	Re: New hdd problem Have you gone in to the bios area and looked for an item called something like (not all are named that) Hard Drive Priority or Boot Priority? If so, make sure your drive you want to install on is listed FIRST in that area. __________________ ---------- I don't receive email notifications of replies to subscribed threads. (Internet provider policy) Therefore, if I don't respond to your post within 24 hours, please send me a reminder PM and include the link to your thread.

11-25-2008, 01:20 PM	#3 (permalink)
porsche664 Registered User Join Date: Nov 2008 Posts: 2 OS: Vista sp1	Re: New hdd problem I've done that and also only had the new drive connected. It isn't recognized either way and asks me to install drivers which still don't make it show. My old drive is SATA as well and it does show up.

11-25-2008, 06:19 PM	#4 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 19,462 OS: XP Professional	Re: New hdd problem If you can move files to it like you mentioned, then I suggest you do what I did a couple of years ago. Here it goes, "I threw my Norton Products away and stopped using them. The best way to get a good clone is by using XXClone. It is a free program and is used by the majority of Techs here in the hardware area. If interested, here is a link: XXClone and if you need any information about this program then read the XXclone Tutorial __________________ ---------- I don't receive email notifications of replies to subscribed threads. (Internet provider policy) Therefore, if I don't respond to your post within 24 hours, please send me a reminder PM and include the link to your thread.