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Hard Drive Support Support Forum for hard drives; Western Digital, Seagate, Maxtor, Toshiba

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Old 11-19-2008, 04:43 PM   #1 (permalink)
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Harddrive I/O Error

Hello, I'm asking on behalf of my sister who has recently lost the ability to boot up her computer. It kept asking for a boot device, so she took out the harddrive and tried to connect it to her laptop, which resulted in a message along the lines of, "Cannot access due to I/O Device error."

All she wants is to save some files she left on the desktop rather than the partition (or backed up). Any help is greatly appreciated!


P.S. I'm not sure of specific details of her computer if they are needed, but it's an Acer Desktop computer using Vista.

Last edited by Shashi05; 11-19-2008 at 04:51 PM.
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Old 11-19-2008, 06:55 PM   #2 (permalink)
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Re: Harddrive I/O Error

Please give me more info on what it says on her regular computer
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Old 11-20-2008, 08:34 AM   #3 (permalink)
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Re: Harddrive I/O Error

She says it has the underscore that blinks in the top left corner at first and then it ask for a Boot Device. That's as far as she gets.
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