help hard drive issues. Toshiba

stabnormaly · 11-18-2008, 11:35 PM

recently my girlfriends laptops hard drive bit the dust luckily it was still under warranty so we took it in to get fixed and when we got it back they told us that they only fix hardware related problems so we have a new hard drive but the OS isn't installed on it. i want to install XP on it but when i try to it says theirs no hard drive. i have tried to use the program nlite and install the drivers for the SATA drive but it didn't work or i did it wrong im not sure. id like to think i have a higher then average knowledge of computers but things may have to be explained to me still. the new custom XP installer that i made only takes me to a page where it repeatedly asks me for my LAN internet cable and when i plug it in it cant find what its looking for. the laptop is a Toshiba satellite A200 -TJ7 that came with windows vista on it. unfortunately i don't have a usb disk drive otherwise this would be a lot easier. many thanks to anyone who can help me with this problem.

**belfasteddie** · 11-19-2008, 12:53 AM

In Canada you must have a different system re Warranty. I live in Uk and recently my son was over from Australia. He brought with him his 3 month old HP laptop. He informed me the comp wouldn't boot. I ran the Hard disk check from within the Bios and it told me the drive had gone south. I rang HP helpline and they came and picked it up , installed a new drive + installed Vista. The only thing they wouldn't do was configure it for Australia.
If it was me and the comp is under warranty I would want to know why they don't install the OS.

**Net Jockey** · 11-19-2008, 01:37 AM

And...If it was me...and the comp is under warranty...I would want to know why the OS can not be installed on it.

11-18-2008, 11:35 PM	#1 (permalink)
stabnormaly Registered User Join Date: Nov 2008 Location: canada Posts: 2 OS: xp	help hard drive issues. Toshiba recently my girlfriends laptops hard drive bit the dust luckily it was still under warranty so we took it in to get fixed and when we got it back they told us that they only fix hardware related problems so we have a new hard drive but the OS isn't installed on it. i want to install XP on it but when i try to it says theirs no hard drive. i have tried to use the program nlite and install the drivers for the SATA drive but it didn't work or i did it wrong im not sure. id like to think i have a higher then average knowledge of computers but things may have to be explained to me still. the new custom XP installer that i made only takes me to a page where it repeatedly asks me for my LAN internet cable and when i plug it in it cant find what its looking for. the laptop is a Toshiba satellite A200 -TJ7 that came with windows vista on it. unfortunately i don't have a usb disk drive otherwise this would be a lot easier. many thanks to anyone who can help me with this problem.

11-19-2008, 12:53 AM	#2 (permalink)
belfasteddie Enthusiast Join Date: Aug 2007 Location: Belfast N.I. Posts: 1,551 OS: Puppy Linux 4.12	Re: help hard drive issues. Toshiba In Canada you must have a different system re Warranty. I live in Uk and recently my son was over from Australia. He brought with him his 3 month old HP laptop. He informed me the comp wouldn't boot. I ran the Hard disk check from within the Bios and it told me the drive had gone south. I rang HP helpline and they came and picked it up , installed a new drive + installed Vista. The only thing they wouldn't do was configure it for Australia. If it was me and the comp is under warranty I would want to know why they don't install the OS.

11-19-2008, 01:37 AM	#3 (permalink)
Net Jockey TSF Enthusiast Join Date: Oct 2008 Location: Deroche BC. Canada Posts: 565 OS: XP Pro sp 3 My System	Re: help hard drive issues. Toshiba And...If it was me...and the comp is under warranty...I would want to know why the OS can not be installed on it.