Recovery disk

bob-L · 09-06-2008, 05:44 AM

Hello everyone...........My parents have a emachine that's about 3 years old my father turned the PC on and the anti virus screen came up to renew it .so he clicked on the renew button and the screen went black ,all there is now is just the emachine logo and that's it and clicking noise .When i tried the recovery disk it would take it.nothing seems to be working went i put it in.Can someone suggest anything

**blah789** · 09-06-2008, 03:19 PM

Clicking sound from a hard drive is bad. May indicate a hardware failure. (In more benign scenarios could indicate bad or underpowered power supply, so I'd check that out too - not an expert on power supplies so you may need to ask someone else on the forum about it. Also check all the cables (data and power) are properly connected to the drive.).
Can the BIOS detect the drive? When you start your computer it may list the drives connected . Is the drive still listed there and is the information correct? If it's not listed there, you can try checking in the BIOS setup (you may have to press a key to enter it - Del or F10 or whatever key it is for your brand of computer). If you look around, you may find something like "primary IDE" set to automatic, and if you press enter while highlighting it, it may display the hard drive information.
If the drive still doesn't appear detected in the BIOS it's likely a hardware failure. If you have really important data on it you need to salvage, you may have to send it to a data recovery company (they cost an arm and a leg though). If there's nothing of importance and the drive is still under warranty, you can have it replaced by the manufacturer (you will see the brand on the drive label).

09-06-2008, 05:44 AM	#1 (permalink)
bob-L Registered User Join Date: Sep 2008 Posts: 2 OS: XP	Recovery disk Hello everyone...........My parents have a emachine that's about 3 years old my father turned the PC on and the anti virus screen came up to renew it .so he clicked on the renew button and the screen went black ,all there is now is just the emachine logo and that's it and clicking noise .When i tried the recovery disk it would take it.nothing seems to be working went i put it in.Can someone suggest anything

09-06-2008, 03:19 PM	#2 (permalink)
blah789 TSF Enthusiast Join Date: Aug 2008 Posts: 2,306 OS: Windows 2000 SP4 and Windows XP SP3	Re: Recovery disk Clicking sound from a hard drive is bad. May indicate a hardware failure. (In more benign scenarios could indicate bad or underpowered power supply, so I'd check that out too - not an expert on power supplies so you may need to ask someone else on the forum about it. Also check all the cables (data and power) are properly connected to the drive.). Can the BIOS detect the drive? When you start your computer it may list the drives connected . Is the drive still listed there and is the information correct? If it's not listed there, you can try checking in the BIOS setup (you may have to press a key to enter it - Del or F10 or whatever key it is for your brand of computer). If you look around, you may find something like "primary IDE" set to automatic, and if you press enter while highlighting it, it may display the hard drive information. If the drive still doesn't appear detected in the BIOS it's likely a hardware failure. If you have really important data on it you need to salvage, you may have to send it to a data recovery company (they cost an arm and a leg though). If there's nothing of importance and the drive is still under warranty, you can have it replaced by the manufacturer (you will see the brand on the drive label).