fr33z3dry

ok guys idk what just happened and im mad,

i was using my gateway mx6025 notebook and i was watching a video and then it froze, fallowed by the blue screen with the message "your computer needs to be shut down to prevent damage" thats happened a few times before but i wasnt expecting this:

i restarded it and the boot up with the GATEWAY logo came up and it didnt go by as quick as normal then i see a lot of text and then "operating system not found" so i figure i need to re install windows and so i put the recovery disk in that came with it, and it says "hard drive not found, recovery cannot continue!"

if anyone can help me, god bless...

wiseleo

If you don't care about the data on the drive, get a new PATA drive and complete system recovery. You should be OK with a 120GB drive. 160GB may give you problems. Your original was 40GB, most likely.

If you do care about the data, there are several possibilities.

Check if the BIOS (System Setup) detects the drive.

Yes? Good news.
No? You are done and will likely need professional help. I doubt a controller board swap would solve the problem but we can try. If that doesn't work, it will be expensive to recover data.

If the drive is detected in BIOS, make the CD mentioned in my signature and run testdisk. Do not make any changes to the drive. We consider it dead.

Have an external backup drive to clone your failing drive onto.

Contact Gateway and have them ship you a new drive under warranty, or acquire any new PATA hard drive. Your hard drive is likely out of warranty.

Complete the procedures from my post mentioned in my signature.

Unfortunately, it's likely that BIOS won't see the drive. Let me know either way.

fr33z3dry

it was a 40 gb but you know what? the HDD makes weird noises so i think its done, im prob just gonna get a new laptop and get a cheap HDD for this one, i think the blue screen finished the HDD, but thanks for your help anyway EDIT: and the BIOS was not able to detect it

wiseleo

Just get a new HDD. Your laptop will be much faster and you shouldn't need a new one. You may want to get some more RAM as well.

Yeah, if the BIOS can't see the drive, the recovery is extremely expensive. :)

As there is nothing more we can do, please go to the Thread Tools at the top of this page and click "Mark as solved".

fr33z3dry

wait, check out this attachment, its a screen shot of the error message and now im thinking a new HDD wont solve the problem, either way i want a new laptop even if i can get this fixed simply because i want the upgrade

Attached Images

0818081620a.jpg (38.2 KB, 6 views)

wiseleo

PXE is irrelevant. It's a network boot protocol that you normally will never see. It stands for Pre-Execution Environment and allows us to boot operating systems across the network from a central server. Media Test Failure means your network cable is not plugged in. :)

Your BIOS is set to boot CD-ROM-HDD-PXE. As both of those are not bootable, it tries PXE. That's usually smart because corporations have PXE deployment processes for their computers.

Please ignore that error. I am curious about why it says "Operating System Not Found" as that sometimes suggests that the BIOS may see the drive. Probably a false alarm anyway.

A new HDD will fix this.

fr33z3dry

ok wiseleoi will get right on that, thank you very much for your help :)