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| Hard Drive Support Support Forum for hard drives; Western Digital, Seagate, Maxtor, Toshiba |
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07-28-2008, 10:37 PM
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#1 (permalink) |
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Registered User
Join Date: Jul 2008
Posts: 3
OS: Vista SP 1
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Western Digital MyBook RMA Shipping
Is anyone experienced in RMAing the Western Digital RMA? Do I use the box that the Mybook was originally packaged in? The green box? Or do I have to buy a new box and shipping material? If so, where should I go to buy this? Sorry, never done this before and I'm anxious. Also, any other suggestions and tips such as RMA number, delivery company, etc.? (I Live in LA and I have to mail to Irvine.
Edit: I was referring to this page: http://websupport.wdc.com/warranty/p...y&rnd=08181879, while this page for external hard drive is confusing: http://support.wdc.com/warranty/rmapacking.asp. Would I have to a new box and foam? I started the RMA today, and that would cost me another week to get everything together if so. Thanks. Last edited by rarafondon; 07-28-2008 at 10:40 PM. |
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