Maxtor External Hardrive

silentguy630 · 07-28-2008, 09:43 PM

I've got a 500gb maxtor external hardrive that says the disk is not formatted...i've tried the steps in the stickied topic for testdisk...everything seems to go OK in the process, but nothing actually happens when i go to My Computer...here are some of screenshots of the testdisk steps...

~~wiseleo~~ · 07-28-2008, 11:21 PM

Did you activate "Write"?

Did you at least reconnect the drive? A reboot is preferred, but reconnecting an external unit is sufficient. I wouldn't trust it. Get the data off the drive and RMA it.

**vladimirb** · 07-29-2008, 05:21 AM

Hey there,
what do you see in Disk Management???
Could you post Disk Management screenshot?

silentguy630 · 07-29-2008, 08:26 AM

Sorry...obviously i'm not very good with computers...by disk management u mean what i see in my computer, right? (i'm hoping)...when i plug in the hard drive and go to my computer...it spends about half and hr being jammed up when finally the drive shows up...then takes and 10min to show this message when done...and yes i activated write and reconnected the drive plenty of times...also rebooted the computer whenever i closed testdisk...thank you for your time

**vladimirb** · 07-29-2008, 08:43 AM

Hey there,
1. right-click on 'My Computer' icon on desktop and choose 'Manage'
1.1 if you do not have icon on desktop, go start --- and right-click on my computer and choose 'Manage'
2. On left pane find 'Disk Management'
3. What do you see there???
You must see boot and system partition, what else???

By the way, that warning does not sound good...
It seems that MBR [master boot record] or boot sector is corrupted... If you format it, you will lose all data...
Visit maxtor Web Site and download testing tools to test HDD for possible bad sectors...
Maybe you will need to allocate MBR or to create new one...

silentguy630 · 07-29-2008, 09:03 AM

here's what i see...i'll try what u said at the bottom now

silentguy630 · 07-29-2008, 09:07 AM

http://www.seagate.com/www/en-us/support/downloads/
My hard drive is a maxtor onetouch 4...i really don't have any idea what to download for a check...

**Deleted090308** · 07-29-2008, 09:41 AM

Have a look at this screenshot again (problem marked red):

max.jpg

That's, unfortunately, not a good sign.

Run TestDisk again, but follow these steps:

A. At the first window, select “No Log” and press the <Enter> key.
B. Select which drive to analyse, choose “Proceed” and <Enter>.
C. Select partition type – Intel if it’s a PC then <Enter>.
D. Choose Advanced > press <Enter>.
E. Choose Boot > press <Enter>.
New screen - please post back with a screenshot.

~~wiseleo~~ · 07-29-2008, 03:39 PM

I think the drive is dying.

Clone it and try again with the copy.

silentguy630 · 07-29-2008, 03:56 PM

srry it took a while...and how do i clone it...here's the sc eneles was asking for

~~wiseleo~~ · 07-29-2008, 03:59 PM

The cloning instructions are in my signature.

**Deleted090308** · 07-30-2008, 02:45 AM

At the screen below - select "Repair MFT" >> continue, close TestDisk and reboot the computer.

silentguy630 · 07-30-2008, 10:03 AM

K i did as u asked but it asked if i wanted to repair some mirror (i hit yes)...did a sc of both the screens...i dunno if that was supposed to fix..but still getting same msg when i want got to open the drive (after reboot)

silentguy630 · 08-02-2008, 09:13 AM

errrr....bump still same warning :S

**Deleted090308** · 08-02-2008, 09:56 AM

Sorry - I didn't get a notification that you had replied.

See if you can mount the drive with FindAndMount and get important off of it.

If that doesn't work - try some data recovery programs:

GetDataBack
Recuva
Roadkil's Unstoppable Copier

07-28-2008, 11:21 PM	#2 (permalink)
~~wiseleo~~ Troubled Join Date: Jul 2008 Location: San Francisco Bay Area Posts: 461 OS: Win 2003 SP2 My System	Re: Maxtor External Hardrive Did you activate "Write"? Did you at least reconnect the drive? A reboot is preferred, but reconnecting an external unit is sufficient. I wouldn't trust it. Get the data off the drive and RMA it.

07-29-2008, 05:21 AM	#3 (permalink)
vladimirb Mentor Hardware Team Join Date: Mar 2008 Location: Banja Luka, Serb Republic Posts: 3,691 OS: xp pro sp3, Server 2003, Windows 7 Professional x64bit My System	Re: Maxtor External Hardrive Hey there, what do you see in Disk Management??? Could you post Disk Management screenshot? __________________ MCP - MCSA Cisco SMB Account Manager

07-29-2008, 08:43 AM	#5 (permalink)
vladimirb Mentor Hardware Team Join Date: Mar 2008 Location: Banja Luka, Serb Republic Posts: 3,691 OS: xp pro sp3, Server 2003, Windows 7 Professional x64bit My System	Re: Maxtor External Hardrive Hey there, 1. right-click on 'My Computer' icon on desktop and choose 'Manage' 1.1 if you do not have icon on desktop, go start --- and right-click on my computer and choose 'Manage' 2. On left pane find 'Disk Management' 3. What do you see there??? You must see boot and system partition, what else??? By the way, that warning does not sound good... It seems that MBR [master boot record] or boot sector is corrupted... If you format it, you will lose all data... Visit maxtor Web Site and download testing tools to test HDD for possible bad sectors... Maybe you will need to allocate MBR or to create new one... __________________ MCP - MCSA Cisco SMB Account Manager

07-29-2008, 09:07 AM	#7 (permalink)
silentguy630 Registered User Join Date: Jul 2008 Posts: 16 OS: xp	Re: Maxtor External Hardrive http://www.seagate.com/www/en-us/support/downloads/ My hard drive is a maxtor onetouch 4...i really don't have any idea what to download for a check...

07-29-2008, 09:41 AM	#8 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Maxtor External Hardrive Have a look at this screenshot again (problem marked red): max.jpg That's, unfortunately, not a good sign. Run TestDisk again, but follow these steps: A. At the first window, select “No Log” and press the <Enter> key. B. Select which drive to analyse, choose “Proceed” and <Enter>. C. Select partition type – Intel if it’s a PC then <Enter>. D. Choose Advanced > press <Enter>. E. Choose Boot > press <Enter>. New screen - please post back with a screenshot. Last edited by Deleted090308; 07-29-2008 at 09:43 AM.

07-29-2008, 03:39 PM	#9 (permalink)
~~wiseleo~~ Troubled Join Date: Jul 2008 Location: San Francisco Bay Area Posts: 461 OS: Win 2003 SP2 My System	Re: Maxtor External Hardrive I think the drive is dying. Clone it and try again with the copy.

07-29-2008, 03:59 PM	#11 (permalink)
~~wiseleo~~ Troubled Join Date: Jul 2008 Location: San Francisco Bay Area Posts: 461 OS: Win 2003 SP2 My System	Re: Maxtor External Hardrive The cloning instructions are in my signature.

07-30-2008, 02:45 AM	#12 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Maxtor External Hardrive At the screen below - select "Repair MFT" >> continue, close TestDisk and reboot the computer.

08-02-2008, 09:13 AM	#14 (permalink)
silentguy630 Registered User Join Date: Jul 2008 Posts: 16 OS: xp	Re: Maxtor External Hardrive errrr....bump still same warning :S

08-02-2008, 09:56 AM	#15 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Maxtor External Hardrive Sorry - I didn't get a notification that you had replied. See if you can mount the drive with FindAndMount and get important off of it. If that doesn't work - try some data recovery programs: GetDataBack Recuva Roadkil's Unstoppable Copier