Hard Drive Help

**Baldie559** · 07-14-2008, 08:38 PM

I have a WD hard drive and I'm trying to install XP Pro but during the process it just keeps repeating the process of copying windows files to the hard drive. What I mean is after it boots from the cd and reboots to go into the actual install process, it just boots back to the cd again. Any Help???

**belfasteddie** · 07-14-2008, 09:23 PM

When it reboots after loading the setup files ,open the cd drive and remove the disc.( I load linux quite a bit and have to do this same thing quite often). Then when it starts writing to the H/D inert the disc.

Tumbleweed36 · 07-15-2008, 04:05 AM

More information is needed. Is this an IDE or a Sata disk? Also, how do you have it hooked up, like if IDE, primary or secondary, what else on the cable, and where on the cable? This information should also include your specs.

**Baldie559** · 07-15-2008, 05:13 AM

This is an IDE HD and it is the primary drive, the only HD besides a cdrom and dvdrw. It went through the XP install process fine it seems then when it was all done and it rebooted, the restart went to the logo screen for a few seconds then disappeared and the screen just stayed black. It did not go into windows.

Any help??

Also want to mention I ran the diagnostic tool for the WD drive and it did pop out with errors 0007 and 0023 but it stated it was repaired during the process.

Tumbleweed36 · 07-15-2008, 07:40 AM

Put that drive on the Primary IDE connection alone (nothing else on that cable) and take off all the jumpers on the drive. Put it on the end of the ribbon cable and it should be fine.

Post back after you have tried that and let us know what happens.

**Baldie559** · 07-15-2008, 04:16 PM

I followed your instructions Tumbleweed36 and its still having the boot issue. Windows logo appears then disappears then just get a black screen.

Tumbleweed36 · 07-16-2008, 04:02 AM

Are you certain you are using an 80 connector cable and not one of the older 40 connector cables?

**Baldie559** · 07-16-2008, 05:37 AM

Not sure, how can I tell? This hard drive was working fine before and all of a sudden started doing this.

Tumbleweed36 · 07-16-2008, 05:41 AM

Then If working before, was most likely the correct cable. You know, those do go bad from time to time, might be worth looking at trying a new cable.

**Baldie559** · 07-18-2008, 03:53 PM

I have tried 3 different cables and the drive still has the issue. Windows logo shows up and disappears and thats as far as it goes.

**Baldie559** · 07-18-2008, 05:24 PM

I ran the diagnostics again and after the testing I got this:

Please contact technical support and report the following error:

error 0108

**grimx133** · 07-18-2008, 06:28 PM

Don't know if this is the right error, but found this list at western digital.
http://support.wdc.com/techinfo/gene...rcodes.asp#v10

seagorman · 07-18-2008, 07:00 PM

Would suspect the drive as definately being faulty, do you have an alternative drive that you can test with?. I would suspect that data is attempting to write to a faulty sector & failing, I have also seen similar problems happening with faulty ram & power supplies, take static precautions and clean the ram contacts and then reseat, check all power connection to the motherboard and drives, the Hard Drive remains the chief suspect though. Assuming that you have internet access from another pc carry out a search in google for 'Hard drive regenerator 1.51', download it & create a bootable floppy or cd and run the scan, the trial version will carry out a full scan but is limited in what it can attempt to repair but at least it may give you a better idea if the drive has problems. You could likewise search for 'Memtest86+' again creating a bootable floppy or cd and running a scan to check for memory issues, if you get a couple of clear passes it should prove the ram is ok, hope this is of help to you, let me know how you get on.

07-14-2008, 08:38 PM	#1 (permalink)
Baldie559 TSF Enthusiast Join Date: Nov 2006 Location: California Posts: 596 OS: Xp and Vista	Hard Drive Help I have a WD hard drive and I'm trying to install XP Pro but during the process it just keeps repeating the process of copying windows files to the hard drive. What I mean is after it boots from the cd and reboots to go into the actual install process, it just boots back to the cd again. Any Help???

07-14-2008, 09:23 PM	#2 (permalink)
belfasteddie TSF Enthusiast Join Date: Aug 2007 Posts: 644 OS: Suse 10.2 64 bit	Re: Hard Drive Help When it reboots after loading the setup files ,open the cd drive and remove the disc.( I load linux quite a bit and have to do this same thing quite often). Then when it starts writing to the H/D inert the disc.

07-15-2008, 04:05 AM	#3 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 14,094 OS: XP Professional	Re: Hard Drive Help More information is needed. Is this an IDE or a Sata disk? Also, how do you have it hooked up, like if IDE, primary or secondary, what else on the cable, and where on the cable? This information should also include your specs. __________________ ----------

07-15-2008, 05:13 AM	#4 (permalink)
Baldie559 TSF Enthusiast Join Date: Nov 2006 Location: California Posts: 596 OS: Xp and Vista	Re: Hard Drive Help This is an IDE HD and it is the primary drive, the only HD besides a cdrom and dvdrw. It went through the XP install process fine it seems then when it was all done and it rebooted, the restart went to the logo screen for a few seconds then disappeared and the screen just stayed black. It did not go into windows. Any help?? Also want to mention I ran the diagnostic tool for the WD drive and it did pop out with errors 0007 and 0023 but it stated it was repaired during the process. Last edited by Baldie559 : 07-15-2008 at 05:15 AM.

07-15-2008, 07:40 AM	#5 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 14,094 OS: XP Professional	Re: Hard Drive Help Put that drive on the Primary IDE connection alone (nothing else on that cable) and take off all the jumpers on the drive. Put it on the end of the ribbon cable and it should be fine. Post back after you have tried that and let us know what happens. __________________ ----------

07-15-2008, 04:16 PM	#6 (permalink)
Baldie559 TSF Enthusiast Join Date: Nov 2006 Location: California Posts: 596 OS: Xp and Vista	Re: Hard Drive Help I followed your instructions Tumbleweed36 and its still having the boot issue. Windows logo appears then disappears then just get a black screen.

07-16-2008, 04:02 AM	#7 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 14,094 OS: XP Professional	Re: Hard Drive Help Are you certain you are using an 80 connector cable and not one of the older 40 connector cables? __________________ ----------

07-16-2008, 05:37 AM	#8 (permalink)
Baldie559 TSF Enthusiast Join Date: Nov 2006 Location: California Posts: 596 OS: Xp and Vista	Re: Hard Drive Help Not sure, how can I tell? This hard drive was working fine before and all of a sudden started doing this.

07-16-2008, 05:41 AM	#9 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 14,094 OS: XP Professional	Re: Hard Drive Help Then If working before, was most likely the correct cable. You know, those do go bad from time to time, might be worth looking at trying a new cable. __________________ ----------

07-18-2008, 03:53 PM	#10 (permalink)
Baldie559 TSF Enthusiast Join Date: Nov 2006 Location: California Posts: 596 OS: Xp and Vista	Re: Hard Drive Help I have tried 3 different cables and the drive still has the issue. Windows logo shows up and disappears and thats as far as it goes.

07-18-2008, 05:24 PM	#11 (permalink)
Baldie559 TSF Enthusiast Join Date: Nov 2006 Location: California Posts: 596 OS: Xp and Vista	Re: Hard Drive Help I ran the diagnostics again and after the testing I got this: Please contact technical support and report the following error: error 0108

07-18-2008, 06:28 PM	#12 (permalink)
grimx133 Back to the grind Join Date: Jan 2008 Location: Canada eh Posts: 401 OS: xp mce sp2, xp pro sp2 My System	Re: Hard Drive Help Don't know if this is the right error, but found this list at western digital. http://support.wdc.com/techinfo/gene...rcodes.asp#v10

07-18-2008, 07:00 PM	#13 (permalink)
seagorman Registered User Join Date: Jul 2008 Posts: 7 OS: Windows XP, SP2	Re: Hard Drive Help Would suspect the drive as definately being faulty, do you have an alternative drive that you can test with?. I would suspect that data is attempting to write to a faulty sector & failing, I have also seen similar problems happening with faulty ram & power supplies, take static precautions and clean the ram contacts and then reseat, check all power connection to the motherboard and drives, the Hard Drive remains the chief suspect though. Assuming that you have internet access from another pc carry out a search in google for 'Hard drive regenerator 1.51', download it & create a bootable floppy or cd and run the scan, the trial version will carry out a full scan but is limited in what it can attempt to repair but at least it may give you a better idea if the drive has problems. You could likewise search for 'Memtest86+' again creating a bootable floppy or cd and running a scan to check for memory issues, if you get a couple of clear passes it should prove the ram is ok, hope this is of help to you, let me know how you get on.