External Hard Drive

chocalotau · 07-07-2008, 05:46 PM

I bought a 360GB External Hard Drive and it got accidently dropped, but it still turns on but instead of a green light I get a red light. The External Hard Drive does not make any noises, just doesn't register on my computer.

So my question is can I fix my External Hard Drive?

**donk** · 07-17-2008, 10:51 AM

There is no way of knowing, you may want to call or contact the manufacturer. If it's in an enclosed case you may have jarred something lose common to the interface card. You may also be able to open the case, but by doing so, you most probable will void the warranty. With that being said, Have a good day.
Donk

~~Systems_Analyst~~ · 07-18-2008, 12:55 AM

Donk is right, if you have a new external drive and you decide to open it, you will likely void the warranty on the product. There should be a small sticker somewhere stating that the warranty will void if the HD is opened.

I also recommend calling the manufacturer and troubleshooting the product with them.

~~OMGmissinglink~~ · 07-18-2008, 01:00 AM

Course if it was dropped any data on it you want retrieved will cost aprox $500 on up. IMHO if the drive spins open the case hook the drive as a slave check if you can view your data you probably retrieve the data yourself. you can buy external case way cheaper than $500.00.. added side note if you send it in RMA and the manufacture notices the unit was dropped probably will void the warrenty anyway.

07-07-2008, 05:46 PM	#1 (permalink)
chocalotau Registered User Join Date: Jul 2008 Location: Queensland, Australia Posts: 1 OS: XP	External Hard Drive I bought a 360GB External Hard Drive and it got accidently dropped, but it still turns on but instead of a green light I get a red light. The External Hard Drive does not make any noises, just doesn't register on my computer. So my question is can I fix my External Hard Drive?

07-17-2008, 10:51 AM	#2 (permalink)
donk I helped the forums. Join Date: Apr 2007 Posts: 258 OS: xp	Re: External Hard Drive There is no way of knowing, you may want to call or contact the manufacturer. If it's in an enclosed case you may have jarred something lose common to the interface card. You may also be able to open the case, but by doing so, you most probable will void the warranty. With that being said, Have a good day. Donk

07-18-2008, 12:55 AM	#3 (permalink)
~~Systems_Analyst~~ Troubled Join Date: Jul 2008 Posts: 40 OS: Windows XP Professional	Re: External Hard Drive Donk is right, if you have a new external drive and you decide to open it, you will likely void the warranty on the product. There should be a small sticker somewhere stating that the warranty will void if the HD is opened. I also recommend calling the manufacturer and troubleshooting the product with them.

07-18-2008, 01:00 AM	#4 (permalink)
~~OMGmissinglink~~ Troubled Join Date: Sep 2006 Posts: 1,535 OS: XP Pro sp2 My System	Re: External Hard Drive Course if it was dropped any data on it you want retrieved will cost aprox $500 on up. IMHO if the drive spins open the case hook the drive as a slave check if you can view your data you probably retrieve the data yourself. you can buy external case way cheaper than $500.00.. added side note if you send it in RMA and the manufacture notices the unit was dropped probably will void the warrenty anyway. Last edited by OMGmissinglink; 07-18-2008 at 01:07 AM.