Portable Hard Drive Problem

mini_cam · 07-07-2008, 04:27 AM

I just purchased a new Omni USB portable hard drive for my computer but 'My Computer'/Windows Explorer does not recognise it. When i connect it into the USB slot, it appears to install, and the 'safely remove hardware' is there, but it does not appear in My Computer.

I have tried to partition it through Disk Management, but it does not appear there either.

I am running Windows XP. The package came with a driver disk but it only works for Win 98 etc.

Any ideas on how to fix this problem?

Thanks!

**vladimirb** · 07-07-2008, 04:40 AM

Hey mate,
well, visit manufacturers web site and check if you can download XP drivers [you are running XP right?]...
Report back please...

mini_cam · 07-07-2008, 06:40 AM

Unfortunately the manufacturers website doesn't have any drivers for XP. Apparently it states that it "should" work automatically with XP

**vladimirb** · 07-07-2008, 07:05 AM

Hey mate,
you are trying to plug external HDD into front panel USB ports or ones that resides at the back of the case???
Also, it would be nice if you can plug HDD to some other PC and see what will happen...
If other PC sees HDD, then problem is your USB ports...
BTW, your USB ports can see other plugable devices, like USB stick or something like that???

mini_cam · 07-07-2008, 07:48 AM

I've tried it in both the front and back USB ports but it still doesn't seem to work. And with other computers.

What it seems to do is that the computer recognises it, states that the software is loaded and ready for use, but then I go into My Computer and it is not there.

als_68 · 07-26-2008, 04:54 AM

Bought the same "omni" HD 120 Gb, same problem, resolve it today!
Here the solution.
1. Plug HD into USB port (does not matter which one)
2. Go control panel (enable classic view)
3. Administrative Tools
4.Computer management
5.Under storage (make sure it it - on the left), click on disk management, it will show the HD but it will say "unallocated" point the mouse on the black line, right click and select partion, the process will guide you through and at the end computer will recognise it as drive E:.
Hope it will help!

07-07-2008, 04:27 AM	#1 (permalink)
mini_cam Registered User Join Date: Jul 2008 Posts: 16 OS: XP	Portable Hard Drive Problem I just purchased a new Omni USB portable hard drive for my computer but 'My Computer'/Windows Explorer does not recognise it. When i connect it into the USB slot, it appears to install, and the 'safely remove hardware' is there, but it does not appear in My Computer. I have tried to partition it through Disk Management, but it does not appear there either. I am running Windows XP. The package came with a driver disk but it only works for Win 98 etc. Any ideas on how to fix this problem? Thanks!

07-07-2008, 04:40 AM	#2 (permalink)
vladimirb Mentor Hardware Team Join Date: Mar 2008 Location: Banja Luka, Serb Republic Posts: 3,608 OS: xp pro sp3, Server 2003, Windows 7 Professional x64bit My System	Re: Portable Hard Drive Problem Hey mate, well, visit manufacturers web site and check if you can download XP drivers [you are running XP right?]... Report back please... __________________ MCP - MCSA Cisco SMB Account Manager

07-07-2008, 06:40 AM	#3 (permalink)
mini_cam Registered User Join Date: Jul 2008 Posts: 16 OS: XP	Re: Portable Hard Drive Problem Unfortunately the manufacturers website doesn't have any drivers for XP. Apparently it states that it "should" work automatically with XP

07-07-2008, 07:05 AM	#4 (permalink)
vladimirb Mentor Hardware Team Join Date: Mar 2008 Location: Banja Luka, Serb Republic Posts: 3,608 OS: xp pro sp3, Server 2003, Windows 7 Professional x64bit My System	Re: Portable Hard Drive Problem Hey mate, you are trying to plug external HDD into front panel USB ports or ones that resides at the back of the case??? Also, it would be nice if you can plug HDD to some other PC and see what will happen... If other PC sees HDD, then problem is your USB ports... BTW, your USB ports can see other plugable devices, like USB stick or something like that??? __________________ MCP - MCSA Cisco SMB Account Manager

07-07-2008, 07:48 AM	#5 (permalink)
mini_cam Registered User Join Date: Jul 2008 Posts: 16 OS: XP	Re: Portable Hard Drive Problem I've tried it in both the front and back USB ports but it still doesn't seem to work. And with other computers. What it seems to do is that the computer recognises it, states that the software is loaded and ready for use, but then I go into My Computer and it is not there.

07-26-2008, 04:54 AM	#6 (permalink)
als_68 Registered User Join Date: Jul 2008 Posts: 1 OS: XP, Leopard	Re: Portable Hard Drive Problem Bought the same "omni" HD 120 Gb, same problem, resolve it today! Here the solution. 1. Plug HD into USB port (does not matter which one) 2. Go control panel (enable classic view) 3. Administrative Tools 4.Computer management 5.Under storage (make sure it it - on the left), click on disk management, it will show the HD but it will say "unallocated" point the mouse on the black line, right click and select partion, the process will guide you through and at the end computer will recognise it as drive E:. Hope it will help!