my drive is down

nstfm77 · 06-16-2008, 04:34 PM

I purchased a travelstar external harddrive. Probably not the best purchase but the best I could do with where I'm at. Any way at first it seemed to work fine everything was going well saving data on it . But then I started having power outages every time it was turned off then back on it took longer to be recognized by my laptop but now it isnt recognizing it at all? I tried connecting it to other computer to no avail. Any Ideas?

**Deleted090308** · 06-17-2008, 09:14 AM

Welcome to TSF.

What happens when you connect the drive to a computer?
Try another USB cable.
If possible - take the HDD out of the enclosure and mount it inside a desktop PC.

nstfm77 · 06-19-2008, 07:38 AM

Heres the thing nothing happens when I plug it into my laptop it doesn't even show up on the device manager. I am deployed I only have my laptop . Like I said I did try to hook it up to a friends laptop but it didn't see it either. One thing to note there is a red/green light in the past if its red it means its running usually when it goes green is when the laptop will see it . it just keeps showing red .

**vladimirb** · 06-19-2008, 07:44 AM

Hi mate,
You still have a warranty for that HDD right???
Go to store and purchase a new one in replace...
I would not recommend you to experiment by yourself with HDD because if you do something wrong you will lose warranty on it...

**Deleted090308** · 06-19-2008, 09:21 AM

If the drive has a power source of its own - ask for a replacement AC adapter.

06-16-2008, 04:34 PM	#1 (permalink)
nstfm77 Registered User Join Date: Jun 2008 Posts: 2 OS: xp service pack 2	my drive is down I purchased a travelstar external harddrive. Probably not the best purchase but the best I could do with where I'm at. Any way at first it seemed to work fine everything was going well saving data on it . But then I started having power outages every time it was turned off then back on it took longer to be recognized by my laptop but now it isnt recognizing it at all? I tried connecting it to other computer to no avail. Any Ideas?

06-17-2008, 09:14 AM	#2 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: my drive is down Welcome to TSF. What happens when you connect the drive to a computer? Try another USB cable. If possible - take the HDD out of the enclosure and mount it inside a desktop PC.

06-19-2008, 07:38 AM	#3 (permalink)
nstfm77 Registered User Join Date: Jun 2008 Posts: 2 OS: xp service pack 2	Re: my drive is down Heres the thing nothing happens when I plug it into my laptop it doesn't even show up on the device manager. I am deployed I only have my laptop . Like I said I did try to hook it up to a friends laptop but it didn't see it either. One thing to note there is a red/green light in the past if its red it means its running usually when it goes green is when the laptop will see it . it just keeps showing red .

06-19-2008, 07:44 AM	#4 (permalink)
vladimirb Mentor Hardware Team Join Date: Mar 2008 Location: Banja Luka, Serb Republic Posts: 3,481 OS: xp pro sp3, Server 2003, Windows 7 Professional x64bit My System	Re: my drive is down Hi mate, You still have a warranty for that HDD right??? Go to store and purchase a new one in replace... I would not recommend you to experiment by yourself with HDD because if you do something wrong you will lose warranty on it... __________________ MCP - MCSA Cisco SMB Account Manager Last edited by vladimirb; 06-19-2008 at 07:45 AM.

06-19-2008, 09:21 AM	#5 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: my drive is down If the drive has a power source of its own - ask for a replacement AC adapter.