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Hard Drive Support Support Forum for hard drives; Western Digital, Seagate, Maxtor, Toshiba

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Old 06-14-2008, 11:39 AM   #1 (permalink)
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How to wipe Hard drive & other help

Help needed... tried using search function, but I keep getting an error message. I'm currently using Windows XP. 1 month ago, I renewed my Spyware Detector, Spyware Doctor and AVG 8.0. Since that day, my computer has been very slow to start up. When browsing the web, the URLs time-out & I also can't access the web at times. I uninstalled both spyware programs and that helped a little. Can't uninstall AVG 8.0. When trying to delete the entire program/folder, the computer won't allow it. Requested help from AVG tech support and still haven't heard from them. I'm still have trouble accessing the web. Want to totally wipe the hard drive and start over. Purchased a Western Digital External hard drive and saved the stuff i wanted onto it. How do I wipe the hard drive? Is there a spyware & anti-virus program that you recommend? I'm a rookie when it comes to computers. thanks so much.
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Old 06-14-2008, 02:28 PM   #2 (permalink)
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Re: How to wipe Hard drive & other help

The free versions of AVG or Avast are good virus protection programs.
I would add Spybot S&D and the free Zonealarm firewall so you can monitor outbound traffic.

You want to burn those to a cd so that you can install them prior to accessing the internet once you have finished the windows install.

And I'm assuming you have service pack 2 for your windows disc. If not, you're going to want to download service pack 2 by itself. If you have that then no worries.

To wipe your drive, you should be able to just pop in the windows cd and reformat during the install process.

You will wind up at a point during the install where it will show you all the partitions that are on the disc. Just delete them all one at a time, and start over with a fresh install.

If for any reason Windows can't delete something, you can use the free version of KillDisk to just erase the drive.
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Old 06-20-2008, 03:58 AM   #3 (permalink)
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Re: How to wipe Hard drive & other help

Thanks. I got it the 2nd time around. 1st time programs weren't loading properly. I'm up and running now. THANKS SO MUCH.
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