[SOLVED] laCie 500gb HD

tracy-m- · 05-25-2008, 06:21 AM

Hi Guys

I have a lacie 500 gb HD that works perfect on my PC but wen i plug it in to my laptop i cant find it.

It shows up in device manager but nowhere else that i can find.

Does anyone know how to fix this?

Also, my laptop doesn't have hi-speed usb ports, could that be the problem??

Thanks

Tracy

**Deleted090308** · 05-25-2008, 10:19 AM

Welcome to TSF.

Can you see the HDD in Disk management on the laptop?
(Right click "My computer" > choose "Manage" > Disk Management)

If so - see if you can mount the drive with FindAndMount.

tracy-m- · 05-25-2008, 12:44 PM

Hi Eneles

thanks for the reply.

I cant see it in disk management, in the device manager it has a yellow ! beside it an a code 10 error if that makes any sense, really don't know much about it!!

dont know wot the problem is!! works fine on the pc!!

**Deleted090308** · 05-25-2008, 10:39 PM

Do other USB devices work with the laptop?

You need to install the chipset driver - you can find it on a CD you got with the computer.

What brand/model is the laptop?

tracy-m- · 05-26-2008, 01:44 PM

yeah everything else works fine.

It's a sony vaio pcg-fx800 and i have no idea where the disk is, it's my dad's old laptop.

**Deleted090308** · 05-26-2008, 08:59 PM

The support for your computer is very limited: http://www.css.ap.sony.com/VAIO/defa...AIO%20Notebook

Try installing available updates for XP - click Start >> Microsoft Update.

Also - right click the LaCie in Device manager and choose update driver, search the web.

tracy-m- · 05-27-2008, 10:48 AM

I've tried both of them and still no joy:(

**Deleted090308** · 05-27-2008, 07:13 PM

It's possible the drive isn't compatible with the computer.

Download and run Everest.
That program will produce a list of what's inside your computer.
In Everest press Computer - then Summary. Save the report as plain text. Please post back, with that report as an attachment.

How to post an attachment.

With that info we can find drivers.

tracy-m- · 05-30-2008, 12:50 AM

here's the log file, thanks again for your help

**Deleted090308** · 05-30-2008, 09:41 AM

Download and install the 4in1 driver here: http://www.viaarena.com/default.aspx...D=1&CatID=1070

tracy-m- · 06-02-2008, 03:06 PM

Thats done the trick!!!

Thank you

**Deleted090308** · 06-02-2008, 08:03 PM

I'm glad you got it fixed.

05-25-2008, 06:21 AM	#1 (permalink)
tracy-m- Registered User Join Date: May 2008 Posts: 7 OS: winXP	[SOLVED] laCie 500gb HD Hi Guys I have a lacie 500 gb HD that works perfect on my PC but wen i plug it in to my laptop i cant find it. It shows up in device manager but nowhere else that i can find. Does anyone know how to fix this? Also, my laptop doesn't have hi-speed usb ports, could that be the problem?? Thanks Tracy

05-25-2008, 10:19 AM	#2 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: laCie 500gb HD Welcome to TSF. Can you see the HDD in Disk management on the laptop? (Right click "My computer" > choose "Manage" > Disk Management) If so - see if you can mount the drive with FindAndMount.

05-25-2008, 12:44 PM	#3 (permalink)
tracy-m- Registered User Join Date: May 2008 Posts: 7 OS: winXP	Re: laCie 500gb HD Hi Eneles thanks for the reply. I cant see it in disk management, in the device manager it has a yellow ! beside it an a code 10 error if that makes any sense, really don't know much about it!! dont know wot the problem is!! works fine on the pc!! Last edited by tracy-m-; 05-25-2008 at 01:14 PM.

05-25-2008, 10:39 PM	#4 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: laCie 500gb HD Do other USB devices work with the laptop? You need to install the chipset driver - you can find it on a CD you got with the computer. What brand/model is the laptop?

05-26-2008, 01:44 PM	#5 (permalink)
tracy-m- Registered User Join Date: May 2008 Posts: 7 OS: winXP	Re: laCie 500gb HD yeah everything else works fine. It's a sony vaio pcg-fx800 and i have no idea where the disk is, it's my dad's old laptop.

05-26-2008, 08:59 PM	#6 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: laCie 500gb HD The support for your computer is very limited: http://www.css.ap.sony.com/VAIO/defa...AIO%20Notebook Try installing available updates for XP - click Start >> Microsoft Update. Also - right click the LaCie in Device manager and choose update driver, search the web.

05-27-2008, 10:48 AM	#7 (permalink)
tracy-m- Registered User Join Date: May 2008 Posts: 7 OS: winXP	Re: laCie 500gb HD I've tried both of them and still no joy:(

05-27-2008, 07:13 PM	#8 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: laCie 500gb HD It's possible the drive isn't compatible with the computer. Download and run Everest. That program will produce a list of what's inside your computer. In Everest press Computer - then Summary. Save the report as plain text. Please post back, with that report as an attachment. How to post an attachment. With that info we can find drivers.

05-30-2008, 09:41 AM	#10 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: laCie 500gb HD Download and install the 4in1 driver here: http://www.viaarena.com/default.aspx...D=1&CatID=1070

06-02-2008, 03:06 PM	#11 (permalink)
tracy-m- Registered User Join Date: May 2008 Posts: 7 OS: winXP	Re: laCie 500gb HD Thats done the trick!!! Thank you

06-02-2008, 08:03 PM	#12 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: laCie 500gb HD I'm glad you got it fixed.