[SOLVED] Boot up problem...

Zeokage · 05-23-2008, 02:15 AM

I got home from work last night only to be told by my sister that the family computer won't start. I switch it on and while the Windows loading screen is on it changes to a blue screen with the following...

Quote:

Originally Posted by The friendly family computer

A problem has been detected and windows has been shut down to prevent damage to your computer.

UNMOUNTABLE_BOOT_VOLUME

...
...
...

Technical information:

*** STOP: 0x000000ED (0x87352838,0xc0000006,0x00000000,0x00000000)

The part in the middle of the quote tells me to restart, and make sure any new hardware is properly installed. Problem is, I can't even restart in safe mode to check that. It also talks about disabling BIOS memory options such as caching or shadowing.

My brother just installed his printer to the computer, I wish I knew why because he didn't need to, but it seems to be the only anomaly in the computer's processes for the day. I only played some Football Manager and my sister did some homework the day before all this started.

Zeokage · 05-28-2008, 11:55 AM

Just a bump as it's been 5 days... I'm sure I originally posted this in XP help so I think it's been moved here.

That said, I just turned on the computer again and the screen came up again, just that the numbers were different...

*** STOP: 0x000000ED (0x87357E30,0xc0000006,0x00000000,0x00000000)

u1me2 · 05-28-2008, 05:27 PM

Quote:

Originally Posted by Zeokage

I got home from work last night only to be told by my sister that the family computer won't start. I switch it on and while the Windows loading screen is on it changes to a blue screen with the following...
The part in the middle of the quote tells me to restart, and make sure any new hardware is properly installed. Problem is, I can't even restart in safe mode to check that. It also talks about disabling BIOS memory options such as caching or shadowing.

My brother just installed his printer to the computer, I wish I knew why because he didn't need to, but it seems to be the only anomaly in the computer's processes for the day. I only played some Football Manager and my sister did some homework the day before all this started.

``the blue screen of death`` has happened to a lot of people..in my
case I reformated the hard drive and started over with a new install..
all is well now after several months of constant use..hope this helps..

Tumbleweed36 · 05-28-2008, 06:58 PM

First, I would try clearing the CMOS and see if that helps you to get in to the computer. If you do, then do a system restore to get back to when it worked.

Second possible solution:

If that does not help, then most likely you might have a boot.ini file that is corrupt. Here are some general comments about that issue:

When booting up to Windows XP you may get an error that reads: "Unmountable Boot Volume".

This is probably because your boot.ini file is messed up. Here is a possible remedy:

You can boot to the XP cd and when you see the "Welcome to setup" message, press the letter R.
You will then get a DOS prompt.
Then type: chkdsk /p [enter]
When that is done type: fixboot [enter]
Type: Y at the next prompt [enter]
Then type: exit [enter]
The system will now reboot into Windows.

If for some reason that didn't work, you can boot to the recovery console (example above).
Type: "chkdsk /r" [enter]
When done type: exit [enter].
This takes a bit longer, but the system should boot back into Windows.

Zeokage · 08-27-2008, 05:39 AM

I'm an idiot. I spent all this time trying to get my uncle to find his XP discs in order to do this check, and totally forgot to search on the method in case it didn't need the discs.

Holding Delete on turning on the computer seems to have done something, it's managed to get past the unmountable boot volume stage and is doing a chkdsk right now. The volume is apparently dirty.

...and now it seems to be working. Thanks for the help, even if it took me months to actually follow through on it.

Tumbleweed36 · 08-27-2008, 05:42 AM

Hey, just glad you got it going. Have a great week and let us know if we can help you further.

05-28-2008, 11:55 AM	#2 (permalink)
Zeokage Registered User Join Date: Mar 2005 Location: London, England Posts: 70 OS: Windows XP Home My System	Re: Boot up problem... Just a bump as it's been 5 days... I'm sure I originally posted this in XP help so I think it's been moved here. That said, I just turned on the computer again and the screen came up again, just that the numbers were different... *** STOP: 0x000000ED (0x87357E30,0xc0000006,0x00000000,0x00000000) Last edited by Zeokage; 05-28-2008 at 12:02 PM.

05-28-2008, 06:58 PM	#4 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 19,460 OS: XP Professional	Re: Boot up problem... First, I would try clearing the CMOS and see if that helps you to get in to the computer. If you do, then do a system restore to get back to when it worked. Second possible solution: If that does not help, then most likely you might have a boot.ini file that is corrupt. Here are some general comments about that issue: When booting up to Windows XP you may get an error that reads: "Unmountable Boot Volume". This is probably because your boot.ini file is messed up. Here is a possible remedy: You can boot to the XP cd and when you see the "Welcome to setup" message, press the letter R. You will then get a DOS prompt. Then type: chkdsk /p [enter] When that is done type: fixboot [enter] Type: Y at the next prompt [enter] Then type: exit [enter] The system will now reboot into Windows. If for some reason that didn't work, you can boot to the recovery console (example above). Type: "chkdsk /r" [enter] When done type: exit [enter]. This takes a bit longer, but the system should boot back into Windows. __________________ ---------- I don't receive email notifications of replies to subscribed threads. (Internet provider policy) Therefore, if I don't respond to your post within 24 hours, please send me a reminder PM and include the link to your thread. Last edited by Tumbleweed36; 05-28-2008 at 06:59 PM.

08-27-2008, 05:39 AM	#5 (permalink)
Zeokage Registered User Join Date: Mar 2005 Location: London, England Posts: 70 OS: Windows XP Home My System	Re: Boot up problem... I'm an idiot. I spent all this time trying to get my uncle to find his XP discs in order to do this check, and totally forgot to search on the method in case it didn't need the discs. Holding Delete on turning on the computer seems to have done something, it's managed to get past the unmountable boot volume stage and is doing a chkdsk right now. The volume is apparently dirty. ...and now it seems to be working. Thanks for the help, even if it took me months to actually follow through on it.

08-27-2008, 05:42 AM	#6 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 19,460 OS: XP Professional	Re: Boot up problem... Hey, just glad you got it going. Have a great week and let us know if we can help you further. __________________ ---------- I don't receive email notifications of replies to subscribed threads. (Internet provider policy) Therefore, if I don't respond to your post within 24 hours, please send me a reminder PM and include the link to your thread.