![]() |
![]() |
![]() |
|||||
![]() |
![]() |
![]() |
![]() |
![]() |
|||
| Welcome
to Tech Support Forum home to more then 136,000 problems solved. Issues
have included: Spyware, Malware, Virus Issues, Windows, Microsoft,
Linux, Networking, Security, Hardware, and Gaming Getting your
problem solved is as easy as: 1. Registering for a free account 2. Asking your question 3. Receiving an answer Registered members: * See fewer ads. * And much more..
|
|
| Want to know how to post a question? click here | Having problems with spyware and pop-ups? First Steps |
|
|||||||
| Hard Drive Support Support Forum for hard drives; Western Digital, Seagate, Maxtor, Toshiba |
![]() |
|
|
LinkBack | Thread Tools |
|
|
#1 (permalink) |
|
Registered User
Join Date: May 2008
Posts: 3
OS: vista
|
fantom exernal drive not working
i try to start my mu 1000 and the drive gives me the normal blue light and it also sounds like its beeping wich it isnt suposed to do (the disks arnt spining and the hd isnt regestering with the comp) please help need this drive
|
|
|
|
| Important Information |
|
Join the #1 Tech Support Forum Today - It's Totally Free!
TechSupportForum.com is a leading support website for your computer needs. We offer free, friendly and personalized computer support. Why pay to have your computer fixed when you can do it for free. Join TechSupportforum.com Today - Click Here |
|
|
#2 (permalink) |
|
Moderator, Hardware Team
|
Re: fantom exernal drive not working
go to your hard drive manafactures website / support / downloads and download their free bootable diagnostic software utility and run it against the drive ........ make sure to run the thorough test
__________________
![]() Power Supply Selection If you think a poor quality power supply cant make weird issues; think again!http://www.techsupportforum.com/hard...ubleshoot.html http://www.techsupportforum.com/hard...ml#post2598903 |
|
|
|
|
|
#4 (permalink) |
|
Moderator, Hardware Team
|
Re: fantom exernal drive not working
return the drive to the manufacturer
__________________
![]() Power Supply Selection If you think a poor quality power supply cant make weird issues; think again!http://www.techsupportforum.com/hard...ubleshoot.html http://www.techsupportforum.com/hard...ml#post2598903 |
|
|
|
|
|
#6 (permalink) |
|
Registered User
Join Date: Sep 2008
Posts: 1
OS: winXP
|
Re: fantom exernal drive not working
I have a solution! I've seen lots of posts mentioning similar problems with the Fantom hard drives, but for some reason this is the only one I can actually reply to. Hopefully other people find this solution. Mine is a couple of years old and all of a sudden wouldn't show up on my computer. It would recognize that it was connected (icon in the taskbar popped up saying something was connected) but the drive didn't show up in "My Computer". Couldn't access it! Didn't work on other computers either. Emailed tech support with little hope, but their solution worked! Look for it in "Disk Management". Get there by right-clicking the My Computer icon and selecting “Manage”. Mine actually showed up there and I could get all my stuff off! Hope that works for someone else...
|
|
|
|
|
|
#7 (permalink) | |
|
Registered User
Join Date: Jul 2009
Posts: 11
OS: WinXp
|
Re: fantom exernal drive not working
Quote:
__________________
Toshiba Satellite M55-S325 Intel Pentium M 740 / 1.86 GHz WinXp SP3. Home Edition verision 2002 |
|
|
|
|
|
|
#8 (permalink) |
|
Mod Hardware Team
Join Date: Dec 2008
Location: Central PA
Posts: 6,236
OS: XP
|
Re: fantom exernal drive not working
If the drive is not spinning, then it indiates a potential physical failure. If you need the data, remove the disk from the enclosure and attach it directly to the SATA port of a desktop to test. This will eliminate any potential issues with the enclosure. If the data is not critical, then you are better off to return the drive for replacement under warranty as Linderman mentioned.
__________________
|
|
|
|
|
|
#9 (permalink) |
|
Registered User
Join Date: Jan 2009
Posts: 18
OS: XP SP3 and Vista
|
Re: fantom exernal drive not working
How long ago did you purchase your external hard drive, neondizzle420? And what brand name is it? Also have you tried leaving it in your freezer for a while ? That is said to help a failing hard drive.
|
|
|
|
|
|
#10 (permalink) |
|
Mod Hardware Team
Join Date: Dec 2008
Location: Central PA
Posts: 6,236
OS: XP
|
Re: fantom exernal drive not working
DO NOT FREEZE HARD DRIVES! Every month we see at least a couple drives come through the lab that were in the freezer. The result is usually a head ripped loose from the stack due to condenstaion freezing and either sticking to the head or freezing to the platter and the head impacting it. Cooling a drive with an active cooler device or using a blue ice pack under the drive to keep it cool is one thing. But in other than a few very specific cases, like some bearing issues, freezing will do little to nothing for fixing a drive, and is more likely to cause even more damage to the data.
__________________
|
|
|
|
![]() |
| Thread Tools | |
|
|