please help! XP changed my drive from FAT32 to RAW - Page 2

**eneles** · 05-08-2008, 01:39 AM

So, the scannings found a lot of "crap" = spyware, virus etc???
If so, the computer must be "cleaned" before we even think about fixing the other things.

I'm not so sure you should connect the HDD to another computer if you have malware in your machine.

adam245 · 05-08-2008, 10:35 AM

mostly it was just "tracking cookies" on ad-aware pro. nothing else found much. 1 trojan that was removed. i'm much more curious about all the things that couldn't be scanned b/c they were "locked" though that sane with the windows disc might have fixed that. i'm not really sure where to go from here.

adam245 · 05-08-2008, 11:31 AM

i mean scan... is there anything else i can do to try to fix windows if that's the problem?

**eneles** · 05-08-2008, 01:03 PM

What anti-malware program(s) do you have running?
Try moving the wireless card to another slot.
Replace the drive's USB cable.

You can try a repair install of XP.
Please read the instructions carefully.

How to Perform a Windows XP Repair Install.

adam245 · 05-08-2008, 01:19 PM

all i have running is AVG free and i ran ad-aware SE and ad-aware pro. i also ran that virus checker you told me to run and didn't find but like 1 thing.

**eneles** · 05-08-2008, 01:36 PM

The Windows installation is, IMHO, corrupt - strange chkdsk and sfc /scannow didn't find anything.
You should try a repair install.

And - you have to try the other things mentioned as well:
Another USB cable.
Connect the drive to another computer.

adam245 · 05-08-2008, 01:58 PM

i'm about to grab some dinner and will try those when i get back. i'm also currently removing as many files and programs as possible and about to try to backup anything i might want before i do the repair install

adam245 · 05-08-2008, 02:26 PM

ok well i tried it on my roommate's computer. other than taking forever, it read it as HDD but said it was unformatted and continued to say it was RAW format and was 0 bytes used, 0 bytes available.

**eneles** · 05-08-2008, 02:33 PM

Try TestDisk on his computer.

Have you "lost" a hard drive, partition or files in your computer?

adam245 · 05-08-2008, 06:29 PM

cleaning up the computer like crazy to get ready to do that XP repair thing. still reading over all the stuff. will try testdisk on my roommates computer later.

right now it won't even show up on my computer, even though it did on his.

adam245 · 05-08-2008, 06:57 PM

don't know if this might help but AVG is showing these 4 files as viruses and i can't delete or repair them b/c they're being used by other processes:

qncogf76.dll
tjtlyokj.dll
ndtkvm44.dll
kqthpthi.dll

and also...

lruiquij.sys
ndtkvm44.sys
qncogf76.sys
skqudjbj.sys
ukumzplk.sys
cjptciai.dll
cmicnfg.cpl

some of those are drivers and could explain why USB is freaking out.

**eneles** · 05-09-2008, 01:14 AM

Doesn't look too good. You need help cleaning the computer.

To get help with malware removal:

Please follow the 5 steps here: IMPORTANT - Read This Before Posting For Malware Removal Help

Post the logs here: http://www.techsupportforum.com/secu...this-log-help/

adam245 · 05-09-2008, 12:17 PM

i'll get to work. then i'll get back to you about the hard drive haha.

thanks, you've been SUPER helpful.

**eneles** · 05-09-2008, 12:24 PM

You're welcome.

Make sure the computer gets rid of all malware - then we'll fix the HDD.

05-08-2008, 01:39 AM	#21 (permalink)
eneles Moderator Hardware Team Join Date: Jan 2007 Location: Sweden/Denmark Posts: 18,661 OS: 98SE/XP SP3/Vista SP1/Ubuntu 8.04	Re: please help! XP changed my drive from FAT32 to RAW So, the scannings found a lot of "crap" = spyware, virus etc??? If so, the computer must be "cleaned" before we even think about fixing the other things. I'm not so sure you should connect the HDD to another computer if you have malware in your machine. __________________ Last edited by eneles : 05-08-2008 at 01:41 AM.

05-08-2008, 10:35 AM	#22 (permalink)
adam245 Registered User Join Date: May 2008 Posts: 23 OS: Windows XP SP2	Re: please help! XP changed my drive from FAT32 to RAW mostly it was just "tracking cookies" on ad-aware pro. nothing else found much. 1 trojan that was removed. i'm much more curious about all the things that couldn't be scanned b/c they were "locked" though that sane with the windows disc might have fixed that. i'm not really sure where to go from here.

05-08-2008, 11:31 AM	#23 (permalink)
adam245 Registered User Join Date: May 2008 Posts: 23 OS: Windows XP SP2	Re: please help! XP changed my drive from FAT32 to RAW i mean scan... is there anything else i can do to try to fix windows if that's the problem?

05-08-2008, 01:03 PM	#24 (permalink)
eneles Moderator Hardware Team Join Date: Jan 2007 Location: Sweden/Denmark Posts: 18,661 OS: 98SE/XP SP3/Vista SP1/Ubuntu 8.04	Re: please help! XP changed my drive from FAT32 to RAW What anti-malware program(s) do you have running? Try moving the wireless card to another slot. Replace the drive's USB cable. You can try a repair install of XP. Please read the instructions carefully. How to Perform a Windows XP Repair Install. __________________

05-08-2008, 01:19 PM	#25 (permalink)
adam245 Registered User Join Date: May 2008 Posts: 23 OS: Windows XP SP2	Re: please help! XP changed my drive from FAT32 to RAW all i have running is AVG free and i ran ad-aware SE and ad-aware pro. i also ran that virus checker you told me to run and didn't find but like 1 thing.

05-08-2008, 01:36 PM	#26 (permalink)
eneles Moderator Hardware Team Join Date: Jan 2007 Location: Sweden/Denmark Posts: 18,661 OS: 98SE/XP SP3/Vista SP1/Ubuntu 8.04	Re: please help! XP changed my drive from FAT32 to RAW The Windows installation is, IMHO, corrupt - strange chkdsk and sfc /scannow didn't find anything. You should try a repair install. And - you have to try the other things mentioned as well: Another USB cable. Connect the drive to another computer. __________________

05-08-2008, 01:58 PM	#27 (permalink)
adam245 Registered User Join Date: May 2008 Posts: 23 OS: Windows XP SP2	Re: please help! XP changed my drive from FAT32 to RAW i'm about to grab some dinner and will try those when i get back. i'm also currently removing as many files and programs as possible and about to try to backup anything i might want before i do the repair install

05-08-2008, 02:26 PM	#28 (permalink)
adam245 Registered User Join Date: May 2008 Posts: 23 OS: Windows XP SP2	Re: please help! XP changed my drive from FAT32 to RAW ok well i tried it on my roommate's computer. other than taking forever, it read it as HDD but said it was unformatted and continued to say it was RAW format and was 0 bytes used, 0 bytes available.

05-08-2008, 02:33 PM	#29 (permalink)
eneles Moderator Hardware Team Join Date: Jan 2007 Location: Sweden/Denmark Posts: 18,661 OS: 98SE/XP SP3/Vista SP1/Ubuntu 8.04	Re: please help! XP changed my drive from FAT32 to RAW Try TestDisk on his computer. Have you "lost" a hard drive, partition or files in your computer? __________________

05-08-2008, 06:29 PM	#30 (permalink)
adam245 Registered User Join Date: May 2008 Posts: 23 OS: Windows XP SP2	Re: please help! XP changed my drive from FAT32 to RAW cleaning up the computer like crazy to get ready to do that XP repair thing. still reading over all the stuff. will try testdisk on my roommates computer later. right now it won't even show up on my computer, even though it did on his.

05-08-2008, 06:57 PM	#31 (permalink)
adam245 Registered User Join Date: May 2008 Posts: 23 OS: Windows XP SP2	Re: please help! XP changed my drive from FAT32 to RAW don't know if this might help but AVG is showing these 4 files as viruses and i can't delete or repair them b/c they're being used by other processes: qncogf76.dll tjtlyokj.dll ndtkvm44.dll kqthpthi.dll and also... lruiquij.sys ndtkvm44.sys qncogf76.sys skqudjbj.sys ukumzplk.sys cjptciai.dll cmicnfg.cpl some of those are drivers and could explain why USB is freaking out. Last edited by adam245 : 05-08-2008 at 07:01 PM.

05-09-2008, 01:14 AM	#32 (permalink)
eneles Moderator Hardware Team Join Date: Jan 2007 Location: Sweden/Denmark Posts: 18,661 OS: 98SE/XP SP3/Vista SP1/Ubuntu 8.04	Re: please help! XP changed my drive from FAT32 to RAW Doesn't look too good. You need help cleaning the computer. To get help with malware removal: Please follow the 5 steps here: IMPORTANT - Read This Before Posting For Malware Removal Help Post the logs here: http://www.techsupportforum.com/secu...this-log-help/ __________________

05-09-2008, 12:17 PM	#33 (permalink)
adam245 Registered User Join Date: May 2008 Posts: 23 OS: Windows XP SP2	Re: please help! XP changed my drive from FAT32 to RAW i'll get to work. then i'll get back to you about the hard drive haha. thanks, you've been SUPER helpful.

05-09-2008, 12:24 PM	#34 (permalink)
eneles Moderator Hardware Team Join Date: Jan 2007 Location: Sweden/Denmark Posts: 18,661 OS: 98SE/XP SP3/Vista SP1/Ubuntu 8.04	Re: please help! XP changed my drive from FAT32 to RAW You're welcome. Make sure the computer gets rid of all malware - then we'll fix the HDD. __________________