[SOLVED] Partition hidden

mighty_himm · 05-04-2008, 03:51 AM

I am using Seagate ST3320620AS.
I used a software EXLADE Disk Password Protection v.4.8.930(demo)
to password protect 1 of my hard disk partiotion.
when I enabled it it was ok,but as I restarted my pc the drive partition
was not listed under the software and I am unable to disable the
protection from the software.
It has made the Disk Partitoin as free space.
I also wrote to the support from the software company but they did'nt reply to any of my mails.
Partiotion contains all of my crucial data . Please HELP
pc config is
windows xp sp2
Seagate ST3320620AS 320 gb
intel p35 based mobo

Rob 1 · 05-04-2008, 11:09 AM

Let me give you some tough love here. In your emails to the software company,
you need to be extremely specific, be very brief, and as clear as possible about
the problem.
They probably get a ton of email, and you need to make it as easy as you can on them.

I say that because reading your post, it's difficult to see what is exactly happening.

When you say the drive partition was not listed under the software, do you mean under
windows? Or under the program that you used to password protect the partition?

Which brings up the question, have you looked in "My Computer" to see if the partition
is showing up in there?
How about in disc management?
(right click my computer > manage > on the left side, click on Disk Management)

mighty_himm · 05-04-2008, 02:51 PM

i sent them the actual problem and didnt wrote anythin stupid.
and as u asked its hidden under the software itself. and when a disk or partiotion is password protected its hidden in any OS and in any softwre.
it can only be disabled through that software but the sotware has got some problems and not showing that partiotion inside itself and now i cant disable it.
i think it can be disabled through some editing on hardware level of the disk. so I am asking for that..

mighty_himm · 05-04-2008, 03:37 PM

well here is what i wrote to the software company and the actual problem:
I have just downloaded the demo version of
"Disk Password Protection v.4.8.930".
I ran it for the first time and enabled password protection
for 1 of my disk partiotion.
Till then everything was ok,but as I restarted my pc that partiotion
was not listed under the software(Disk Password Protection v.4.8.930).
I uninstalled and then reinstalled the software but for no avail.
I even tried connecting the drive to other pc but still the same
results.I am unable to restore the partiotion through system recovery.
My configuration is as follows:

OS- Windows XP SP2
intel p35 motherboard
320 gb seagate sata hdd having 5 windows partiotions(1 of them(80gb) has been
locked) and 2 linux partiotions.
"Disk Password Protection v.4.8.930"

Rob 1 · 05-04-2008, 06:28 PM

Quote:

Originally Posted by mighty_himm

i sent them the actual problem and didnt wrote anythin stupid.
and as u asked its hidden under the software itself. and when a disk or partiotion is password protected its hidden in any OS and in any softwre.
it can only be disabled through that software but the sotware has got some problems and not showing that partiotion inside itself and now i cant disable it.
i think it can be disabled through some editing on hardware level of the disk. so I am asking for that..

I understand, but I thought if for some reason windows saw the partition, at least you would know it's still physically there and not deleted.

I haven't used that program, so I don't have any answers other than going deep into the program settings to see if there is an option for "show all partitions" or some such setting.

I hope you didn't cause yourself problems by deleting the program and reinstalling it..

**sobeit** · 05-04-2008, 06:33 PM

you never did answer about disk management. Are you able to see the partition there?

right click my computer > manage > on the left side, click on Disk Management.

mighty_himm · 05-05-2008, 11:53 AM

the disk partition is also hidden under disk management.
its being shown as free space and the software also not showing the
protected partition inside it so i am unable to disable the protection.
i even tried it to connect to other pc but its showing free space.
actually its not deleted but the software does so for every protected
partiotion and the protection can be disabled through the software.
But problem here is , the software isn't showing the partition itself and that's why i am unable to disable the protection.
any solution??

Rob 1 · 05-05-2008, 12:00 PM

Quote:

Originally Posted by mighty_himm

the disk partition is also hidden under disk management.
its being shown as free space and the software also not showing the
protected partition inside it so i am unable to disable the protection.
i even tried it to connect to other pc but its showing free space.
actually its not deleted but the software does so for every protected
partiotion and the protection can be disabled through the software.
But problem here is , the software isn't showing the partition itself and that's why i am unable to disable the protection.
any solution??

Well it doesn't sound like you deleted the partition, or that the program did either.

But about the email to the software company, I wasn't trying to give you a hard time. What I was trying to point out to you is that your post was a bit hard to follow, so you need to do as good of a job contacting them as you can if you want this solved.

I would write it like this:
(Fill in the *** with the correct info)

I installed your program v.*** on my computer running Windows***

I then password protected a file.

I then rebooted, and was unable to find the file.

I uninstalled the program, and reinstalled it.

I still can't find the file that I password protected.

What should I do?

**sobeit** · 05-05-2008, 12:00 PM

do you have anything important on the drive? If not, go back to manage, right click the drive on the bottom right, and see if you can format it.

mighty_himm · 05-05-2008, 02:39 PM

it contains very crucial data...
so that i still waiting for some solution to the problem...

mighty_himm · 05-05-2008, 02:45 PM

why u saying again and again that to write to the company.
i wrote them in very precise manner and i always get replies from comnies like Asus, Sapphire,Google,Microsoft,Acronis,and so ..
its not the 1st time i ask for support. and its the company who doesn't want to provide
any solution to its buggy software.
well i am very near to get the solution.
thanks for your kind suggestions

chauffeur2 · 05-05-2008, 08:11 PM

Hello Mighty himm, Welcome to TSF! :Wave:

This EXLADE program...does it allow you to Right click, and give the option to unhide?
If so, then, it would be just a matter of inserting your password, and Hey Presto..its visible!

Kind Regards,

mighty_himm · 05-05-2008, 09:30 PM

its not that easy to unhide..
can u please try it first and then give me some
suggestion.

Rob 1 · 05-05-2008, 09:53 PM

Quote:

Originally Posted by mighty_himm

why u saying again and again that to write to the company.
i wrote them in very precise manner and i always get replies from comnies like Asus, Sapphire,Google,Microsoft,Acronis,and so ..
its not the 1st time i ask for support. and its the company who doesn't want to provide
any solution to its buggy software.
well i am very near to get the solution.
thanks for your kind suggestions

My friend, it is no insult to you to suggest that you may not be using the most clear English when you contacted them.
From your posts, I am guessing that English is your second language.
Well it's my second language as well. I'm French Canadian, and i've been where you are before.
So it is only with the best intentions that I point out to you that since you have not received an answer from them yet, that perhaps there is a chance you didn't make the problem clear to them.

mighty_himm · 05-06-2008, 04:45 AM

well i didn't mean that...
in some other forums others have the same problem and they also didn't get any reply from the company.
and i am not hoping any help from them.
i am seeking for some help here..

**Done_Fishin** · 05-06-2008, 05:08 PM

did you put your own password or use the default password .. have you made sure that caps lock is off when trying to enable the password.

Quote:

The unregistered version of the program has the following limitations:
•
A 30-day trial period. You can use the program absolutely free of charge for 30 days . After this period expires, it will become impossible to enable protection and you will be able only to disable protection that you previously enabled.
•
Only the password "demo" can be used when enabling protection or changing the password. The program blocks any attempts to use other passwords. The line with the hint is automatically filled in with a string explaining that the password "demo" of the unregistered version is set.

is this an unregistered version of the program ? did you perhaps buy or "borrow" a registration.
Borrowed registrations are frequently loaded with trojans and spyware , I hope you haven't been down that path .

Exlade faq
http://www.exlade.com/products/diskp...rotection/faq/

Quote:

Frequently asked questions (FAQ)

Q. I forgot the password. What should I do?
A. It is recommended to specify a hint when you enable boot protection or partition protection. It will help you to remember the password if you happen to forget it. If you do not do it, you can only erase the disk where boot protection is enabled or replace a protected partition with a new one. In this case, the information will be lost. If you forget the password for low-level protection, you will not be able to use the disk.

Q. I uninstalled the program, but the protection is still enabled.
A. The protection will not be disabled when the program is uninstalled. Protected disks and partitions do not depend on operating systems or any other factors; they will remain protected until the protection is disabled by the program itself.

Q. How can I enable low-level protection from Windows?
A. Low-level protection is available only in the genuine MS DOS mode. Start MS DOS from a CD, floppy or other bootable disk and run the program dppdos.exe.

Q. If I format the disk, will it disable boot protection?
A. No.

Q. What will happen if I enable partition protection for a partition where the operating system is installed?
A. You will not be able to load this operating system until the protection is disabled.

Q. I enter my password when I start the system. The system boots successfully but why don't I see the protected partitions?
A. You have both boot protection and partition protection enabled for some partitions on the disk. To access the protected partitions, you should disable the protection.

Q. I enabled low-level protection for my hard disk. After I restart my computer, nothing changes. What is the matter?
A. To enable/disable this type of protection, you may need to turn the power off completely. That depends on your hardware.

Q. I enabled low-level protection for my only hard disk. Now I cannot boot my computer. How can I start the system? How can I disable the protection?
A. Old motherboards (i.e. BIOS) do not recognize protected disks during the booting process and therefore do not require a password for access. To start the system, you will have to disable the protection using DPP 4.0 (the MS-DOS mode). To do it, you have the opportunity to boot the computer from other devices (hard disks, floppies, CD-ROM) and have the program on other media

did you place password protection from DOS or WINDOWS

mighty_himm · 05-06-2008, 11:45 PM

ye I used default password that is demo.
please help me how do i disable it now coz i am unable
to see the partition iside this software.

**Done_Fishin** · 05-07-2008, 10:32 AM

I think the problem is knowing EXACTLY what steps you made .. what you may have inadvertently done wrong etc ..

Quote:

did you put your own password or use the default password .. have you made sure that caps lock is off when trying to enable the password.

Is this an unregistered version of the program ? did you perhaps buy or "borrow" a registration?

Borrowed registrations are frequently loaded with trojans and spyware , I hope you haven't been down that path .

mighty_himm · 05-08-2008, 02:42 AM

So.. Finally I came up with the solution..
And the solution is "Active Partition Recovery Enterprise"..
It recoverd the partition and all of its contents.
I got each and every file on the lost partiotion.
A great utility for the sort of problem I had.

**Done_Fishin** · 05-08-2008, 10:54 AM

Congratulations ..

and thanks for sharing

Sorry I just never got enough time to try the program on a spare disk .. and I suggest that next time you want to "experiment" do it on a spare drive or one that you don't mind losing should things go belly up ..

a lesson with a double edge here .. back up your files, experiment on non-essential areas of your PC and the usefulness of recovery software

I might alos add though that whilst we are our own worst enemies ... only we know what we have done when things go wrong and quite frequently we are the only ones to get ourselves out of the thick brown stuff afterwards.

I'm really happy you found a solution and thanks again for sharing that solution with us ..

05-04-2008, 03:51 AM	#1 (permalink)
mighty_himm Registered User Join Date: May 2008 Posts: 11 OS: win xpsp2	[SOLVED] Partition hidden I am using Seagate ST3320620AS. I used a software EXLADE Disk Password Protection v.4.8.930(demo) to password protect 1 of my hard disk partiotion. when I enabled it it was ok,but as I restarted my pc the drive partition was not listed under the software and I am unable to disable the protection from the software. It has made the Disk Partitoin as free space. I also wrote to the support from the software company but they did'nt reply to any of my mails. Partiotion contains all of my crucial data . Please HELP pc config is windows xp sp2 Seagate ST3320620AS 320 gb intel p35 based mobo

05-04-2008, 11:09 AM	#2 (permalink)
Rob 1 Registered User Join Date: Apr 2008 Posts: 326 OS: XP Pro	Re: Partition hidden Let me give you some tough love here. In your emails to the software company, you need to be extremely specific, be very brief, and as clear as possible about the problem. They probably get a ton of email, and you need to make it as easy as you can on them. I say that because reading your post, it's difficult to see what is exactly happening. When you say the drive partition was not listed under the software, do you mean under windows? Or under the program that you used to password protect the partition? Which brings up the question, have you looked in "My Computer" to see if the partition is showing up in there? How about in disc management? (right click my computer > manage > on the left side, click on Disk Management)

05-04-2008, 02:51 PM	#3 (permalink)
mighty_himm Registered User Join Date: May 2008 Posts: 11 OS: win xpsp2	Re: Partition hidden i sent them the actual problem and didnt wrote anythin stupid. and as u asked its hidden under the software itself. and when a disk or partiotion is password protected its hidden in any OS and in any softwre. it can only be disabled through that software but the sotware has got some problems and not showing that partiotion inside itself and now i cant disable it. i think it can be disabled through some editing on hardware level of the disk. so I am asking for that..

05-04-2008, 03:37 PM	#4 (permalink)
mighty_himm Registered User Join Date: May 2008 Posts: 11 OS: win xpsp2	Re: Partition hidden well here is what i wrote to the software company and the actual problem: I have just downloaded the demo version of "Disk Password Protection v.4.8.930". I ran it for the first time and enabled password protection for 1 of my disk partiotion. Till then everything was ok,but as I restarted my pc that partiotion was not listed under the software(Disk Password Protection v.4.8.930). I uninstalled and then reinstalled the software but for no avail. I even tried connecting the drive to other pc but still the same results.I am unable to restore the partiotion through system recovery. My configuration is as follows: OS- Windows XP SP2 intel p35 motherboard 320 gb seagate sata hdd having 5 windows partiotions(1 of them(80gb) has been locked) and 2 linux partiotions. "Disk Password Protection v.4.8.930"

05-04-2008, 06:33 PM	#6 (permalink)
sobeit TSF Enthusiast Join Date: Nov 2007 Location: NEAR Posts: 7,433 OS: windows/linux	Re: Partition hidden you never did answer about disk management. Are you able to see the partition there? right click my computer > manage > on the left side, click on Disk Management. __________________ there's been global warming since the ice age

05-05-2008, 11:53 AM	#7 (permalink)
mighty_himm Registered User Join Date: May 2008 Posts: 11 OS: win xpsp2	Re: Partition hidden the disk partition is also hidden under disk management. its being shown as free space and the software also not showing the protected partition inside it so i am unable to disable the protection. i even tried it to connect to other pc but its showing free space. actually its not deleted but the software does so for every protected partiotion and the protection can be disabled through the software. But problem here is , the software isn't showing the partition itself and that's why i am unable to disable the protection. any solution??

05-05-2008, 12:00 PM	#9 (permalink)
sobeit TSF Enthusiast Join Date: Nov 2007 Location: NEAR Posts: 7,433 OS: windows/linux	Re: Partition hidden do you have anything important on the drive? If not, go back to manage, right click the drive on the bottom right, and see if you can format it. __________________ there's been global warming since the ice age

05-05-2008, 02:39 PM	#10 (permalink)
mighty_himm Registered User Join Date: May 2008 Posts: 11 OS: win xpsp2	Re: Partition hidden it contains very crucial data... so that i still waiting for some solution to the problem...

05-05-2008, 02:45 PM	#11 (permalink)
mighty_himm Registered User Join Date: May 2008 Posts: 11 OS: win xpsp2	Re: Partition hidden why u saying again and again that to write to the company. i wrote them in very precise manner and i always get replies from comnies like Asus, Sapphire,Google,Microsoft,Acronis,and so .. its not the 1st time i ask for support. and its the company who doesn't want to provide any solution to its buggy software. well i am very near to get the solution. thanks for your kind suggestions

05-05-2008, 08:11 PM	#12 (permalink)
chauffeur2 Manager Emeritus Join Date: Feb 2006 Location: Adelaide, South Australia Posts: 10,180 OS: Xp Sp3 with all updates + Vista™ Ultimate SP1. My System	Re: Partition hidden Hello Mighty himm, Welcome to TSF! :Wave: This EXLADE program...does it allow you to Right click, and give the option to unhide? If so, then, it would be just a matter of inserting your password, and Hey Presto..its visible! Kind Regards, __________________ Dave T. Submit New Articles If it works, Don't fix it! Especially if Bill Gates had anything to do with it!!

05-05-2008, 09:30 PM	#13 (permalink)
mighty_himm Registered User Join Date: May 2008 Posts: 11 OS: win xpsp2	Re: Partition hidden its not that easy to unhide.. can u please try it first and then give me some suggestion.

05-06-2008, 04:45 AM	#15 (permalink)
mighty_himm Registered User Join Date: May 2008 Posts: 11 OS: win xpsp2	Re: Partition hidden well i didn't mean that... in some other forums others have the same problem and they also didn't get any reply from the company. and i am not hoping any help from them. i am seeking for some help here..

05-06-2008, 11:45 PM	#17 (permalink)
mighty_himm Registered User Join Date: May 2008 Posts: 11 OS: win xpsp2	Re: Partition hidden ye I used default password that is demo. please help me how do i disable it now coz i am unable to see the partition iside this software.

05-08-2008, 02:42 AM	#19 (permalink)
mighty_himm Registered User Join Date: May 2008 Posts: 11 OS: win xpsp2	Re: [SOLVED] Partition hidden So.. Finally I came up with the solution.. And the solution is "Active Partition Recovery Enterprise".. It recoverd the partition and all of its contents. I got each and every file on the lost partiotion. A great utility for the sort of problem I had.

05-08-2008, 10:54 AM	#20 (permalink)
Done_Fishin Moderator Hardware Team Join Date: Oct 2006 Location: Brit living in Greece Posts: 7,253 OS: WinME, WinXP Pro SP3, Win7 Beta, Ubuntu 9.04 & Netbook Remix & CD2USB, Mepis 6.5, Fedora 10 My System	Re: [SOLVED] Partition hidden Congratulations .. and thanks for sharing Sorry I just never got enough time to try the program on a spare disk .. and I suggest that next time you want to "experiment" do it on a spare drive or one that you don't mind losing should things go belly up .. a lesson with a double edge here .. back up your files, experiment on non-essential areas of your PC and the usefulness of recovery software I might alos add though that whilst we are our own worst enemies ... only we know what we have done when things go wrong and quite frequently we are the only ones to get ourselves out of the thick brown stuff afterwards. I'm really happy you found a solution and thanks again for sharing that solution with us .. __________________ . . I'm not old!! I'm age impaired .. D_F I DON'T PLAY GAMES How to mark your thread as solved HDD DIAG UTILS TSF's Photographer's Corner Last edited by Done_Fishin; 05-08-2008 at 10:59 AM.