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Old 05-03-2008, 06:43 AM   #1 (permalink)
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Power Outage during install
Help!!! I bought a western digital 320 GB external hard drive. During instalation the power went out. Now my computer will not show anything for G drive. I tried system restore and it says the G drive was either turned off or removed. I can't get it to pull any of the setup files up since they were half way done when the power went out.
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Old 05-03-2008, 07:07 AM   #2 (permalink)
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Re: Power Outage during install
Welcome to TSF.

What's the drive model?

See if you can download the setup files/programs from Western Digital: http://support.wdc.com/download/index.asp
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Old 05-03-2008, 07:46 AM   #3 (permalink)
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Re: Power Outage during install
Wd3200h1-u_00
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Old 05-03-2008, 07:52 AM   #4 (permalink)
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Re: Power Outage during install
can't get the setup from the website
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Old 05-03-2008, 07:58 AM   #5 (permalink)
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Re: Power Outage during install
I can't find that model.
Is it a "My Book" - or something else?
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Old 05-03-2008, 08:11 AM   #6 (permalink)
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Re: Power Outage during install
my book essential edition external hard drive 320 GB USB 2.0. Maybe I typed it wrong.
Here it is again. WD3200H1U
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Old 05-03-2008, 09:31 AM   #7 (permalink)
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Re: Power Outage during install
Downloads at WD: http://support.wdc.com/download/inde...pid=18&swid=89
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Old 05-03-2008, 09:43 AM   #8 (permalink)
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Re: Power Outage during install
tried this. but my computer will not recognize the external hard drive at all. I rebooted and still no external drive. I tried the diagnostics and it still will not recognize drive G. Any more suggestions.
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Old 05-03-2008, 09:48 AM   #9 (permalink)
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Re: Power Outage during install
If the drive isn't recognized you should ask for a replacement.
(you don't have to mention the power outage)
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Old 05-03-2008, 09:58 AM   #10 (permalink)
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Re: Power Outage during install
ok, thank you
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Old 05-03-2008, 10:07 AM   #11 (permalink)
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Re: Power Outage during install
Good luck. Keep us updated.
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