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Hard Drive Support Support Forum for hard drives; Western Digital, Seagate, Maxtor, Toshiba

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Old 05-01-2008, 03:50 PM   #1 (permalink)
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WD MyBook II

First, let me say any help is unbelievably appreciated.


I bought a 1TB MyBook about an hour ago, and as time went on, it started acting up. It would do things such as make that odd dinging sound in Windows when I plugged it in, or not be seen by Windows unless I plugged it in and unplugged it 10-15 times. After a while, Windows stopped seeing it. At this point I decided to remove the casing around the two 500gb drives, and use them independently, thinking maybe it was the box setup. The first HD(We will call it HDB), works great. All I had to do was remove the partition, create a new one, and format it. HDA on the other hand, isn't cooperating. When I go into disk manager, it shows Disk1 as being there, and shows the size of the drive. It also says it isnt initialized. I click initialize, and it immediately gives me an error saying something about the LDM. The catch is, sometimes it WILL initialize when I tell it to. At that point, I tell it to delete the partition. Then it gives me this error:

Product: Windows Operating System
ID: 51
Source: Disk
Version: 5.0
Symbolic Name: IO_WARNING_PAGING_FAILURE
Message: An error was detected on device %1 during a paging operation.

Explanation
An input/output (I/O) request to a memory-mapped file failed and the operation was retried.

At this point I run WD's diagnostic tool, and it tells me there is an error when I run the diagnostic. Again, the catch: Sometimes it WILL read the disk, and as of right now, is doing a 4 hour detailed diagnostic. It passed the quick diagnostic with no errors. I tried using the diagnostic tool to write zero's to the drive, but it tells me a sector couldn't be zeroed, and stops writing zero's. Should I let the 4 hour scan finish, or am I beating a dead horse?
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Old 05-01-2008, 03:54 PM   #2 (permalink)
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Re: WD MyBook II

This is the error the diagnostic tool gave me every time except this time(the time it's scanning for errors)

Test Option: QUICK TEST
Model Number: WDC WD50 00KS-00MNB0
Unit Serial Number: N/A
Firmware Number: 2E07
Capacity: 500.11 GB
SMART Status: Not Available
Test Result: FAIL
Test Error Code: 11-Cable Test::Read diagnostics sector error!
Test Time: 15:34:18, May 01, 2008
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Old 05-01-2008, 05:09 PM   #3 (permalink)
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Re: WD MyBook II

While going through system logs, I came across this:

The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume G:.

The timestamp on this log is the same day windows stopped reading my external and I disassembled it. Unfortunately, at that time, I didn't know windows logged things like this. Question is, because I have disassembled the 1TB into 2x500gb, does that have anything to do with the other HD being a pain?

While looking at the logs, it seems this was also logged:

The device, \Device\Harddisk1\D, has a bad block.;
The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume G:.


They go back and forth between eachother about 5-6 times per second.

Last edited by Illusionism; 05-01-2008 at 05:38 PM. Reason: addition
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Old 05-01-2008, 07:38 PM   #4 (permalink)
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Re: WD MyBook II

Can anyone help? Point me in the right direction possibly? Out of 4 hours, the in-depth scan from WD diagnostic is hanging on 5 minutes left once I finally got it to register
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Old 05-02-2008, 05:28 AM   #5 (permalink)
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Re: WD MyBook II

Hi

When a HW device starts acting up after an hour - get a replacement.
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Old 05-02-2008, 05:54 AM   #6 (permalink)
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Re: WD MyBook II

After 5 hours, the test completed with a PASS. It still refuses to work. I threw it off the third story of my apartment building. So, if there was anything I hadn't tried before, it's not being tried now. Boy it felt good.

There was no warranty. No coverage of any sorts.

Ah I see what happened. Instead of HOUR, it was supposed to say YEAR. Scratch one up for frustration.

Last edited by Illusionism; 05-02-2008 at 05:57 AM. Reason: addition
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Old 05-02-2008, 08:01 AM   #7 (permalink)
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Re: WD MyBook II

OK.
Maybe not the best medicine, though.

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