Please help!!

phat_nam · 04-29-2008, 03:09 PM

Hey guys i'm new here..

and im quite a noob with computers, so i thought i would ask some of you pros to help me out..

As title states i cant seem to open my hdd's with your normal double clicks, it comes up as "choose your program you want to use to open this file"

and also i dont know how but i seem to get this msg also saying "sal.xls.exe" is missing or corrupt..

its kinda complicating and its really frustrating for me..

if you guys could help me that would be great..

Thanks!

**simpswr** · 04-29-2008, 03:27 PM

Hello and welcome to the forum

When did this behavior start? . . did you install or uninstall any software prior to it starting to do this?

Have you tried a system restore to a date prior to this starting?

What are the details of your system?

phat_nam · 04-29-2008, 03:35 PM

thanks!

it started about a day ago, and i installed a number of anti virus programs as i was trying them out, and found out that i couldnt access my hdd..

as for the details, my comp is a core2duo, asus p5k se motherboard sorry i cant remember what else there was but i could find out what specs you need to know..

**simpswr** · 04-29-2008, 04:22 PM

How many antivirus programs do you have installed now? Have you tried a system restore to a date prior to installing the antivirus programs?

phat_nam · 04-29-2008, 04:50 PM

i have none now
i erased all of them..

how do i do the system restore? as you can see i am very noob with comps..

lol//

**simpswr** · 04-29-2008, 06:22 PM

Click on Start . . Help and Support . . type System Restore and it will lead you thru the process.

Then install an antivirus!

phat_nam · 04-30-2008, 12:22 AM

i shall try that! thanks so much! very helpful
by the way what is a good anti virus?

**bhahar84** · 04-30-2008, 06:08 AM

Hi phat_nam!

Are you able to solve the issue, or you still having the same issue now. Try to check out this link if you facing the same issue yet.

Hard disk not open when double click

**simpswr** · 04-30-2008, 07:43 AM

Quote:

Originally Posted by phat_nam

i shall try that! thanks so much! very helpful
by the way what is a good anti virus?

I like AVG

phat_nam · 04-30-2008, 09:04 AM

Thanks so much guys! been very helpful!! i managed to fix it by system restoring!

AVG? i heard they were pretty good, haven't actually tried it yet, i guess i should try that~!!

do you just download the software from AVG?

**simpswr** · 04-30-2008, 10:53 AM

Download and install . .

dai · 04-30-2008, 12:39 PM

follow the 5 steps here
http://www.techsupportforum.com/showthread.php?t=15968

04-29-2008, 03:09 PM	#1 (permalink)
phat_nam Registered User Join Date: Apr 2008 Posts: 5 OS: XP	Please help!! Hey guys i'm new here.. and im quite a noob with computers, so i thought i would ask some of you pros to help me out.. As title states i cant seem to open my hdd's with your normal double clicks, it comes up as "choose your program you want to use to open this file" and also i dont know how but i seem to get this msg also saying "sal.xls.exe" is missing or corrupt.. its kinda complicating and its really frustrating for me.. if you guys could help me that would be great.. Thanks!

04-29-2008, 03:27 PM	#2 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 12,203 OS: XP, Vista, Win 7	Re: Please help!! Hello and welcome to the forum When did this behavior start? . . did you install or uninstall any software prior to it starting to do this? Have you tried a system restore to a date prior to this starting? What are the details of your system? __________________ Rich MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow?

04-29-2008, 03:35 PM	#3 (permalink)
phat_nam Registered User Join Date: Apr 2008 Posts: 5 OS: XP	Re: Please help!! thanks! it started about a day ago, and i installed a number of anti virus programs as i was trying them out, and found out that i couldnt access my hdd.. as for the details, my comp is a core2duo, asus p5k se motherboard sorry i cant remember what else there was but i could find out what specs you need to know..

04-29-2008, 04:22 PM	#4 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 12,203 OS: XP, Vista, Win 7	Re: Please help!! How many antivirus programs do you have installed now? Have you tried a system restore to a date prior to installing the antivirus programs? __________________ Rich MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow?

04-29-2008, 04:50 PM	#5 (permalink)
phat_nam Registered User Join Date: Apr 2008 Posts: 5 OS: XP	Re: Please help!! i have none now i erased all of them.. how do i do the system restore? as you can see i am very noob with comps.. lol//

04-29-2008, 06:22 PM	#6 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 12,203 OS: XP, Vista, Win 7	Re: Please help!! Click on *Start* . . *Help and Support* . . type *System Restore* and it will lead you thru the process. Then install an antivirus! __________________ Rich MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow? Last edited by simpswr; 04-29-2008 at 06:23 PM.

04-30-2008, 12:22 AM	#7 (permalink)
phat_nam Registered User Join Date: Apr 2008 Posts: 5 OS: XP	Re: Please help!! i shall try that! thanks so much! very helpful by the way what is a good anti virus?

04-30-2008, 06:08 AM	#8 (permalink)
bhahar84 TSF Enthusiast Join Date: Jan 2008 Location: Malaysia Posts: 1,386 OS: Windows XP SP2, Vista Ultimate My System	Re: Please help!! Hi phat_nam! Are you able to solve the issue, or you still having the same issue now. Try to check out this link if you facing the same issue yet. Hard disk not open when double click __________________ .:CPU-Z::Power Supply::Recuva::Unlocker::SensorsView::PSU Calculator::Everest:.[/center]

04-30-2008, 09:04 AM	#10 (permalink)
phat_nam Registered User Join Date: Apr 2008 Posts: 5 OS: XP	Re: Please help!! Thanks so much guys! been very helpful!! i managed to fix it by system restoring! AVG? i heard they were pretty good, haven't actually tried it yet, i guess i should try that~!! do you just download the software from AVG?

04-30-2008, 10:53 AM	#11 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 12,203 OS: XP, Vista, Win 7	Re: Please help!! Download and install . . __________________ Rich MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow?

04-30-2008, 12:39 PM	#12 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,539 OS: win 7 32x 64x rtm	Re: Please help!! follow the 5 steps here http://www.techsupportforum.com/showthread.php?t=15968 __________________