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| Hard Drive Support Support Forum for hard drives; Western Digital, Seagate, Maxtor, Toshiba |
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#1 (permalink) |
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Registered User
Join Date: Apr 2008
Posts: 5
OS: Mac OS X 10.4.11 and Windows XP
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[SOLVED] Erasing preinstalled files from a WD Elements 500GB
Just purchased a WD Elements 500GB (external).
Minimal information supplied - basic “plug & play” - very good for conventional purposes. I bought it as an external storage for a Topfield; TF7000 HD PVRt. The PVR has its own internal HDD formatted in Linux. An EHDD must be formatted FAT32 via a PC then connected via USB to the PVR which then formats it to Linux ext2. The WD EHDD has some preinstalled files; including a feature which powers the unit on/off via USB when the computer (PVR in this case) is switched on/off. (There was no mention of this feature on the box or in the skimpy one postcard size Instruction Guide.) There is no manual on/off switch on the EHDD. I wish to disable (or remove) the auto switch on/off files - and use a USB activated power board to allow the EHDD to switch on/off - when I want it to. Several Topfield owners suspect that some preinstalled files on an EHDD may cause some instability with the Linux system; resulting in freezes which prevent proper unmounting of the EHDD, with consequent “inconsistent” behaviour. This usually requires a reformat and hence a loss of any archived recordings. I want to know if I can erase all files from the EHDD - and then do a complete format to FAT32 (I have the Ext2IFS utility which will permit a FAT32 format of the entire drive). I don’t want to void warranty - so I must be sure I don’t create more problems. I am concerned because I have a USB memory stick which came preinstalled with proprietary files - which took up much room and were of no use to me. All my attempts to erase the files failed. Finally I found an uninstall utility on a website which had been provided by the USB software manufacturers after much pressure from other owners. It was the only utility which would remove the offending files. If I can’t remove the files, I’ll try to swap the WD for a unit which comes bare bones - and an off/on switch. Your advice is appreciated. |
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#2 (permalink) |
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Moderator Hardware Team
Join Date: Jan 2007
Location: Sweden/Denmark
Posts: 20,577
OS: 98SE/XP SP3/Vista SP1/Ubuntu 8.04
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Re: Erasing preinstalled files from a WD Elements 500GB
Hi
![]() I would return the WD and get an enclosure + HDD, not a combo. That way you won't void the warranty in case you have to open the enclosure (when/if the drive>> enclosure-PCB connection fails). |
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#3 (permalink) |
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Registered User
Join Date: Apr 2008
Posts: 5
OS: Mac OS X 10.4.11 and Windows XP
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Re: Erasing preinstalled files from a WD Elements 500GB
Thanks for the suggestion.
Good idea - a bare bones EHDD - no fiddling with onboard software (fixed or otherwise). Plus if you want to change the drive, etc. Only issue may be the cooling fan. My experience with ext. device caddies indicates a brisk fan noise - whereas the combos I have been checking mostly are fanless - mainly for minimal noise in an HT environment. Not sure whether to disable an intrusive cooling fan would be a wise move. What do you think? |
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#4 (permalink) |
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Moderator Hardware Team
Join Date: Jan 2007
Location: Sweden/Denmark
Posts: 20,577
OS: 98SE/XP SP3/Vista SP1/Ubuntu 8.04
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Re: Erasing preinstalled files from a WD Elements 500GB
There are lots of good, fanless enclosures - for example this: http://www.newegg.com/Product/Produc...82E16817171012
More: http://www.newegg.com/Store/SubCateg...nal-Enclosures |
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#5 (permalink) |
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Registered User
Join Date: Apr 2008
Posts: 5
OS: Mac OS X 10.4.11 and Windows XP
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Re: Erasing preinstalled files from a WD Elements 500GB
Thanks again.
An embarrassment of riches. Far better range than over here in OZ. Still reading up - but I note that some caddies (e.g. Cooler Master) come with onboard backup software, etc. Would this defy the concept of a bare bones device? Could this cause inconsistent behaviour with the record/playback stability? |
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#7 (permalink) |
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Registered User
Join Date: Apr 2008
Posts: 5
OS: Mac OS X 10.4.11 and Windows XP
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Re: Erasing preinstalled files from a WD Elements 500GB
I thought there might be no choice.
Maybe I’m worrying over nothing. But I’ll make a few more enquiries before ordering. I’ll keep you posted as to the outcome. All the best and many thanks for your advice and patience. |
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#9 (permalink) |
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Registered User
Join Date: Apr 2008
Posts: 5
OS: Mac OS X 10.4.11 and Windows XP
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Re: Erasing preinstalled files from a WD Elements 500GB
Hello eneles,
I was sick of waiting for results of some of my enquiries from various sources so I took the plunge and set up the WD Elements; with a USB activated power supply which I can mount right next to the PVR. It has a master switch so I can easily switch on/off the EHDD as I require. All working well. I was able to erase the drive completely and format with FAT32, on my MAC (without the utility required for Windows XP). From my reading on the PVR forums, I was led to thinking our PC was essential and was sidetracked from the MAC. I find, now, that I can also do an fsck for Linux on the MAC. Live and Learn. Thanks for your previous patience and helpful comments. All the best, ![]() John |
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