[SOLVED] Windows XP and eSATA - Page 2

Rob 1 · 04-15-2008, 09:52 PM

The first thing I would do is to see what errors I'm getting in computer management.

Right click on my computer > left click on manage >

on the left side, double click event viewer >

And on the left side, click on Application and System, and look for the more recent errors.

If you want to clear the list to start with a fresh page, right click Application and System,
and select clear all events.

Then reboot with the drive plugged in, and see what the new errors tell you.

jerkyjerky · 04-16-2008, 02:17 PM

Quote:

Originally Posted by NeGrusti

After booting with this drive connected,
Control Panel->Administrative Tools->Event Viewer->System,
see if any service is failing on startup. If nothing interesting there, try to remove Norton 360.

I checked the Event Viewer, System like you suggested. No errors on boot up.

Also, I did remove Norton 360 and I got the same condition (the long boot up). I aquired the complete removal of all Norton products from Symantec by the way so it should have been completely removed.

Thanks for the suggestions.

jerkyjerky · 04-16-2008, 02:30 PM

Quote:

Originally Posted by eneles

IMHO - it has to be Windows or a program scanning the drive.

Download and run StartupList.

That program will let you see all programs/processes that starts when Windows loads.

In the program >> click File >> Save as. A text file will be created.
Please include that file as an attachment.

How to post an attachment.

Ok... I am posting the saved text file you refer to eneles... This is with all regular start up items enabled. See anything disturbing?

jerkyjerky · 04-16-2008, 02:37 PM

Quote:

Originally Posted by linderman

well; I personally would be looking at two options

use the drive as usb connected

or get an add on sata controller which installs into a pci express 1X slot

sata is faster, but it may not be worth the $$$$ of the extra controller or the headache ?????

sounds to me like you will have to wiat for more bios updates ?

have you tried the service pack 3 install yet ?

I have strongly considered SP3 like you mentioned but I am a little nervous based on reading SP3 problems / bugs on the net. You say you have it on a few machines? Any problems? I read at length the endless rebooting issue with SP3.

jerkyjerky · 04-16-2008, 02:45 PM

Some additional information to share with you guys...

I spoke at length with Western Digital and ASUS yesterday. About a half an hour with each.

The Western Digital tech insists that I have no problem that this is the nature of a drive that large drive initializing.

The ASUS tech was more willing to investigate. He told me that their research lab would put together a system similar to mine with similar components and test out the configuration. He claimed that they will call me by the end of the week with some information.

Just thought I would share my lastest info with you guys. Thank you for all your suggestions and advice.

I will clear out the event viewer, reboot, and post the results

**eneles** · 04-16-2008, 02:47 PM

You have an EXTREME amount of programs running at startup.
Symantec/Norton is one of them - make sure it's completely removed.
Also - try uninstalling iTunes.

jerkyjerky · 04-16-2008, 06:39 PM

Quote:

Originally Posted by Rob 1

The first thing I would do is to see what errors I'm getting in computer management.

Right click on my computer > left click on manage >

on the left side, double click event viewer >

And on the left side, click on Application and System, and look for the more recent errors.

If you want to clear the list to start with a fresh page, right click Application and System,
and select clear all events.

Then reboot with the drive plugged in, and see what the new errors tell you.

Checked the areas suggested. Not a single error in either section.

**linderman** · 04-17-2008, 02:44 PM

In your shoes; assuming you are willing to "go the extra mile and expend the diligence" to make this work correctly

I would use another internal sata drive / buy another if needed / you will soon enough;learn there is no stability in hard drives today without data redundancy. drives are cheap but filled with undependable performance as a result of market competition.

I would start a fresh install of windows on a new drive / bring the OS up to date with all patches and hotfixes / install all system drivers

then use the drive

I think your woes are caused by some other outside or third party software interference

food for thought

the willingness of asus to set-up an identical system to yours "smells" like they know they need to make a bios revision to fix your troubles. but; I cant say for sure!

a clean OS to start from would be my plan

jerkyjerky · 04-24-2008, 03:43 PM

ASUS got back to me and claim they've done testing with multiple eSATA drives and found no problem. They cliam they couldn't recreate my long startup condition. I've also been in touch with Western Digital again. They have offered an RMA replacement because of the ASUS test results. I will try that next and let post what happens.

**linderman** · 04-24-2008, 06:51 PM

thanks for keeping us posted

Rob 1 · 04-25-2008, 09:42 PM

Quote:

Originally Posted by linderman

thanks for keeping us posted

Absolutely.

This is one of those times when it seems the answer might be a good learning experience.

jerkyjerky · 04-30-2008, 08:43 PM

Well guys...

It appears that ASUS was right. They claimed that there was a problem with the Western Digital drive. I got my replacement drive from Western Digital and the startup is A LOT FASTER now. Seems there was a problem with the eSATA connector on the Western Digital drive after all. I've only had the new drive installed for a few hours but everything seems to be fine now. No long boot ups anymore. I'll check back in after a few days to let you guys know if everything holds up ok. Thank you for all your suggestions. I think we've all learned something from this problem.

Rob 1 · 05-01-2008, 09:07 PM

Quote:

Originally Posted by jerkyjerky

Well guys...

It appears that ASUS was right. They claimed that there was a problem with the Western Digital drive. I got my replacement drive from Western Digital and the startup is A LOT FASTER now. Seems there was a problem with the eSATA connector on the Western Digital drive after all. I've only had the new drive installed for a few hours but everything seems to be fine now. No long boot ups anymore. I'll check back in after a few days to let you guys know if everything holds up ok. Thank you for all your suggestions. I think we've all learned something from this problem.

If it was indeed the eSATA connector, you should have been getting a system errors and warnings in event viewer for that.
I thought it was pretty odd that you didn't have any errors at all in there.

Illusionism · 05-01-2008, 09:55 PM

I though mybook devices were two HDD's set as a RAID?

jerkyjerky · 05-07-2008, 12:32 PM

All of that work and now it's back to the same problem. The first couple of boot ups were fine. Now back to the long boot ups.

Rob 1 · 05-07-2008, 11:42 PM

That board has a dedicated eSATA connector on the rear panel, so it may require it's own driver.
If you don't have the specific driver installed, it would run very poorly.

But if that's the case, you should have been seeing something in the even viewer, but you said you're not getting anything in there.

dmoldovan · 05-11-2008, 02:27 PM

Hi
I have some problem of this type too.
I have ASUS P5KR mobo, E8400, 2 GB DDR2, Geforce 8800GT 512MB from eVGA, 2 Seagate ES 500GB HDD, 2 Seagate 320 GB HDD
I put one of the 320 GB HDDs into an external eSATA enclosure - (some made by Antec, something called MX1 I thinik) and, if I use the dedicated eSATA connector, I keep geting BSOD with errors from either the iastor driver, or the jgogo driver.
The dedicated eSATA is provided by JMicron JMB363 - and I consider it to be crappy.
In order to make the external eSATA enclosure work with my system, I had to use one SATA-to-eSATA bracket that came with the enclosure, and connect the SATA connector of the bracket into one of the ICH9R SATA connectors, and so, I connected my external drive straight to the Intel SATA controller.
And this way it performs well, with constant speeds of about 50 MB/sec, compared to the .... about 22 MB/sec when using USB2 connection.
Speaking of power supplies, I have a Rasurbo DLP-535.

**linderman** · 05-11-2008, 03:08 PM

You connected the drive in the most performance way there is / why in hades would you want to connect an e-sata drive via USB ?????

I am happy to hear you have things sorted ; and with the best possible configuration possible too !

04-15-2008, 09:52 PM	#21 (permalink)
Rob 1 Registered User Join Date: Apr 2008 Posts: 307 OS: XP Pro	Re: Windows XP and eSATA The first thing I would do is to see what errors I'm getting in computer management. Right click on my computer > left click on manage > on the left side, double click event viewer > And on the left side, click on Application and System, and look for the more recent errors. If you want to clear the list to start with a fresh page, right click Application and System, and select clear all events. Then reboot with the drive plugged in, and see what the new errors tell you.

04-16-2008, 02:45 PM	#25 (permalink)
jerkyjerky Registered User Join Date: Apr 2008 Location: Los Angeles, CA Posts: 22 OS: Windows XP Pro SP3	Re: Windows XP and eSATA Some additional information to share with you guys... I spoke at length with Western Digital and ASUS yesterday. About a half an hour with each. The Western Digital tech insists that I have no problem that this is the nature of a drive that large drive initializing. The ASUS tech was more willing to investigate. He told me that their research lab would put together a system similar to mine with similar components and test out the configuration. He claimed that they will call me by the end of the week with some information. Just thought I would share my lastest info with you guys. Thank you for all your suggestions and advice. I will clear out the event viewer, reboot, and post the results

04-16-2008, 02:47 PM	#26 (permalink)
eneles Moderator Hardware Team Join Date: Jan 2007 Location: Sweden/Denmark Posts: 21,122 OS: 98SE/XP SP3/Vista SP1/Ubuntu 8.04 My System	Re: Windows XP and eSATA You have an EXTREME amount of programs running at startup. Symantec/Norton is one of them - make sure it's completely removed. Also - try uninstalling iTunes.

04-17-2008, 02:44 PM	#28 (permalink)
linderman Moderator, Hardware Team Join Date: May 2005 Posts: 12,900 OS: win 2000 pro / Win XP pro My System	Re: Windows XP and eSATA In your shoes; assuming you are willing to "go the extra mile and expend the diligence" to make this work correctly I would use another internal sata drive / buy another if needed / you will soon enough;learn there is no stability in hard drives today without data redundancy. drives are cheap but filled with undependable performance as a result of market competition. I would start a fresh install of windows on a new drive / bring the OS up to date with all patches and hotfixes / install all system drivers then use the drive I think your woes are caused by some other outside or third party software interference food for thought the willingness of asus to set-up an identical system to yours "smells" like they know they need to make a bios revision to fix your troubles. but; I cant say for sure! a clean OS to start from would be my plan __________________ Why would YOU try to power a $300.00 video card with a $70.00 power supply ? Do YOU enjoy trouble shooting ?

04-24-2008, 03:43 PM	#29 (permalink)
jerkyjerky Registered User Join Date: Apr 2008 Location: Los Angeles, CA Posts: 22 OS: Windows XP Pro SP3	Re: Windows XP and eSATA ASUS got back to me and claim they've done testing with multiple eSATA drives and found no problem. They cliam they couldn't recreate my long startup condition. I've also been in touch with Western Digital again. They have offered an RMA replacement because of the ASUS test results. I will try that next and let post what happens.

04-24-2008, 06:51 PM	#30 (permalink)
linderman Moderator, Hardware Team Join Date: May 2005 Posts: 12,900 OS: win 2000 pro / Win XP pro My System	Re: Windows XP and eSATA thanks for keeping us posted __________________ Why would YOU try to power a $300.00 video card with a $70.00 power supply ? Do YOU enjoy trouble shooting ?

04-30-2008, 08:43 PM	#32 (permalink)
jerkyjerky Registered User Join Date: Apr 2008 Location: Los Angeles, CA Posts: 22 OS: Windows XP Pro SP3	Re: Windows XP and eSATA Well guys... It appears that ASUS was right. They claimed that there was a problem with the Western Digital drive. I got my replacement drive from Western Digital and the startup is A LOT FASTER now. Seems there was a problem with the eSATA connector on the Western Digital drive after all. I've only had the new drive installed for a few hours but everything seems to be fine now. No long boot ups anymore. I'll check back in after a few days to let you guys know if everything holds up ok. Thank you for all your suggestions. I think we've all learned something from this problem.

05-01-2008, 09:55 PM	#34 (permalink)
Illusionism Registered User Join Date: May 2008 Posts: 7 OS: WinXP	Re: Windows XP and eSATA I though mybook devices were two HDD's set as a RAID?

05-07-2008, 12:32 PM	#35 (permalink)
jerkyjerky Registered User Join Date: Apr 2008 Location: Los Angeles, CA Posts: 22 OS: Windows XP Pro SP3	Re: Windows XP and eSATA All of that work and now it's back to the same problem. The first couple of boot ups were fine. Now back to the long boot ups.

05-07-2008, 11:42 PM	#36 (permalink)
Rob 1 Registered User Join Date: Apr 2008 Posts: 307 OS: XP Pro	Re: Windows XP and eSATA That board has a dedicated eSATA connector on the rear panel, so it may require it's own driver. If you don't have the specific driver installed, it would run very poorly. But if that's the case, you should have been seeing something in the even viewer, but you said you're not getting anything in there.

05-11-2008, 02:27 PM	#37 (permalink)
dmoldovan Registered User Join Date: Nov 2007 Location: Romania Posts: 36 OS: Win XP SP3; Vista Ultimate 32 bit My System	Re: Windows XP and eSATA Hi I have some problem of this type too. I have ASUS P5KR mobo, E8400, 2 GB DDR2, Geforce 8800GT 512MB from eVGA, 2 Seagate ES 500GB HDD, 2 Seagate 320 GB HDD I put one of the 320 GB HDDs into an external eSATA enclosure - (some made by Antec, something called MX1 I thinik) and, if I use the dedicated eSATA connector, I keep geting BSOD with errors from either the iastor driver, or the jgogo driver. The dedicated eSATA is provided by JMicron JMB363 - and I consider it to be crappy. In order to make the external eSATA enclosure work with my system, I had to use one SATA-to-eSATA bracket that came with the enclosure, and connect the SATA connector of the bracket into one of the ICH9R SATA connectors, and so, I connected my external drive straight to the Intel SATA controller. And this way it performs well, with constant speeds of about 50 MB/sec, compared to the .... about 22 MB/sec when using USB2 connection. Speaking of power supplies, I have a Rasurbo DLP-535. __________________ Regards, Dan

05-11-2008, 03:08 PM	#38 (permalink)
linderman Moderator, Hardware Team Join Date: May 2005 Posts: 12,900 OS: win 2000 pro / Win XP pro My System	Re: Windows XP and eSATA You connected the drive in the most performance way there is / why in hades would you want to connect an e-sata drive via USB ????? I am happy to hear you have things sorted ; and with the best possible configuration possible too ! __________________ Why would YOU try to power a $300.00 video card with a $70.00 power supply ? Do YOU enjoy trouble shooting ?