I/O device error

hakbab · 04-11-2008, 04:14 AM

Can people in the forum assist,my 100GB storage drive could not be open it displays request could not be performed because of an I/O device error

2pistolpacker · 04-11-2008, 10:14 AM

Hi hakbab, you don't mention what brand or model your drive is, internal or external. If internal I would first check the cable and the jumper location if it has one, if you have a new 80 wire ribbon put it in and try it. For external try another cable and make sure it is powering on. Next would be to run the manufacturers diagnostic software from DOS. Mike

Diagnostic software

workinonit · 04-11-2008, 10:15 AM

I am not an expert but I wanted to share with you that I have been battling this exact problem for a month now and I was at the point of throwing my computer out of the window. I have no idea if this is the fix but you could try it.
I have an external Intel 80g hard drive that just stop showing up and was acting like what you described. I also had an annoying problem with my office trying to reinstall. When I followed a friends advice to fix the office problem it also fixed the hard drive problem like a charm.
I uninstalled the hard drive completley.
did a search (including hidden files) for any normal.dot files and removed them.
THAT'S IT
easy huh--I am so excited! haha
let me know if it works for you.

hakbab · 04-14-2008, 01:31 AM

Thanks alot the model is ST9100824A seagate

04-11-2008, 04:14 AM	#1 (permalink)
hakbab Registered User Join Date: Apr 2008 Posts: 2 OS: 2000	I/O device error Can people in the forum assist,my 100GB storage drive could not be open it displays request could not be performed because of an I/O device error

04-11-2008, 10:14 AM	#2 (permalink)
2pistolpacker Registered User Join Date: Dec 2007 Location: Lenexa, Ks Posts: 1,038 OS: Win XP Pro My System	Re: I/O device error Hi hakbab, you don't mention what brand or model your drive is, internal or external. If internal I would first check the cable and the jumper location if it has one, if you have a new 80 wire ribbon put it in and try it. For external try another cable and make sure it is powering on. Next would be to run the manufacturers diagnostic software from DOS. Mike Diagnostic software __________________ Speak kindly to me, beloved master. Revel in my unconditional love, and give me every minute that you can spare, for my time with you is short. --Your faithful dog Last edited by 2pistolpacker; 04-11-2008 at 10:16 AM.

04-11-2008, 10:15 AM	#3 (permalink)
workinonit Registered User Join Date: Apr 2008 Posts: 14 OS: winXP	Re: I/O device error I am not an expert but I wanted to share with you that I have been battling this exact problem for a month now and I was at the point of throwing my computer out of the window. I have no idea if this is the fix but you could try it. I have an external Intel 80g hard drive that just stop showing up and was acting like what you described. I also had an annoying problem with my office trying to reinstall. When I followed a friends advice to fix the office problem it also fixed the hard drive problem like a charm. I uninstalled the hard drive completley. did a search (including hidden files) for any normal.dot files and removed them. THAT'S IT easy huh--I am so excited! haha let me know if it works for you.

04-14-2008, 01:31 AM	#4 (permalink)
hakbab Registered User Join Date: Apr 2008 Posts: 2 OS: 2000	Re: I/O device error Thanks alot the model is ST9100824A seagate